
Mercedes-Benz of North Haven
North Haven, CT
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An excellent experience building and purchasing my 2022 GLE450. At a time when other dealerships were adding $5K to $10K over MSRP for this vehicle, this dealership sold the vehicle at MSRP and did not tac GLE450. At a time when other dealerships were adding $5K to $10K over MSRP for this vehicle, this dealership sold the vehicle at MSRP and did not tack on any additional charges. It was an absolute pleasure dealing with Peter Pearce and Muhammad Sabir during the sales process. Both were thorough professionals and knowledgeable and made the whole experience stress free and pleasant. Peter was personable, attentive to detail kept me informed at every stage about the build process and timing of delivery as well as options that were unavailable due to the chip shortage. In spite of a price increase in the list price of the vehicle, Muhammad and Peter honored the original price we had agreed to, it was very pleasant doing business with people who honor their commitments. The delivery and the condition of the vehicle at delivery was flawless and it was a pleasure learning about all the different technologies from Brad Derry, a thorough professional and very patient. Will be taking him up on his offer for a refresher in the coming week or so. Russ in Finance was also great to deal with. Great experience. Buy your next car from Peter and the folks at MB of North Haven. Thank you Peter and Muhammad for a wonderful experience buying my first Mercedes. I trust your service department will do even better. More
PJ was wonderful to work with. Knowledgeable, personable, attentive and willing to go the extra mile for his customer. Great experience. Buy your next car from PJ!! Knowledgeable, personable, attentive and willing to go the extra mile for his customer. Great experience. Buy your next car from PJ!! More
Individuals were very polite and professional the only issue I had was with the diagnostic fee for every potential item being charged $180 times three is almost $600 to tell me what’s wrong with the vehic issue I had was with the diagnostic fee for every potential item being charged $180 times three is almost $600 to tell me what’s wrong with the vehicle I believe that’s totally unacceptable More
We drove all the way from NY looking for a better experience. I have to say we were extremely impress of how honest PJ was from beginning to end. Did not push for the sale and everything he said was experience. I have to say we were extremely impress of how honest PJ was from beginning to end. Did not push for the sale and everything he said was extacly how the contract was written, no last minute surprise. Thank you PJ, we are cery happy with our new GLE. Michaelangelo NY. More