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Mercedes-Benz of North Haven

North Haven, CT

4.7
1,043 Reviews

620 Washington Ave

North Haven, CT

06473

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Showing 1,043 reviews

March 12, 2022

Most people love new cars, but scringe at the thought of actually buying one... Mercedes of North Haven made buying my new car a pleasant experience. From working with my sales rep Don Sheppard, to taking More

by kac06518
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Muhammad Sabir, Russ Karkachov, Don Shepard, Brad Derry
Mar 14, 2022 -

Mercedes-Benz of North Haven responded

We are very happy Don provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Best or Nothing The Team at Mercedes-Benz of North Haven

March 12, 2022

Pj is amazing. I had a previous Mercedes and then tried a Lexus. However I wasn’t happy in a Lexus and pj helped me get back into a Mercedes. PJ’s very kind, dedi More

by speechs1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
PJ Zamani
Mar 14, 2022 -

Mercedes-Benz of North Haven responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with PJ. Congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! The Best or Nothing The Team at Mercedes-Benz of North Haven

March 12, 2022

Peter was sincere and answered all of my questions. I walked out of a competing dealership because I was not happy with the lack of service. And I was definitely a “tough customer”’with high expectatio More

by jhackett0404
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Karkachov, Peter Pearce
Mar 14, 2022 -

Mercedes-Benz of North Haven responded

Thank you! We're happy to hear that Peter was able to provide such great service. We look forward to having you as one of our valued customers for many more years to come! The Best or Nothing The Team at Mercedes-Benz of North Haven

March 12, 2022

The service was awesome and they took care of the broken situation with expertise and profession. Accomodation was excellent. More

by shirlock1950
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Molster
Mar 14, 2022 -

Mercedes-Benz of North Haven responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

March 11, 2022

I am a repeat customer at this dealership. I’ve always had excellent service here. I wanted to trade in my 2012 C class for a newer certified. model. Don Shepard was excellent to work with. H More

by Fkaten99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Shepard
Mar 14, 2022 -

Mercedes-Benz of North Haven responded

Here at Mercedes-Benz of North Haven, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! The Best or Nothing The Team at Mercedes-Benz of North Haven

March 09, 2022

John Ramos is very contentious and the entire staff is attentive. The facility is very clean and accommodating. More

by Vfalcigno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ramos , Nicole Somers
Mar 09, 2022 -

Mercedes-Benz of North Haven responded

Thank you for taking the time to share your thoughts on working with John and our team. We're glad to hear we delivered such a great experience! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

March 08, 2022

My wife sandra & I have been buying from this North Haven Dealership for years and have always had good experiences. More

by roger.ross
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Muhammad Sabir, PJ Zamani
Mar 09, 2022 -

Mercedes-Benz of North Haven responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! The Best or Nothing The Team at Mercedes-Benz of North Haven

March 05, 2022

From a leased car to a certified car, PJ guided me to a seamless purchase. More

by rpouliot01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PJ Zamani
Mar 06, 2022 -

Mercedes-Benz of North Haven responded

Thank you so much for choosing Mercedes-Benz of North Haven! Congrats on your new purchase, and let us know if we can be of any more assistance! The Best or Nothing The Team at Mercedes-Benz of North Haven

March 04, 2022

Levius was patient and helped me get the lowest apr rate and get me into the vehicle I wanted! More

by dylberube34
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Kang, Levius Kingsman
Mar 06, 2022 -

Mercedes-Benz of North Haven responded

It's great to hear that Levius was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of North Haven! The Best or Nothing The Team at Mercedes-Benz of North Haven

March 03, 2022

Good service and professionally well trained. I will recommend any one to used or go there More

by Chesneledmond
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicole Somers, Bobby Ericksen, Scott Molster
Mar 04, 2022 -

Mercedes-Benz of North Haven responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of North Haven! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

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