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Mercedes-Benz of North Haven

North Haven, CT

4.3
1,065 Reviews

620 Washington Ave

North Haven, CT

06473

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Showing 1,065 reviews

February 23, 2022

Very friendly and Knowles able. They make you feel like a valued customer. Going out of their way to make you comfortable. More

by joseph.tine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Kang, Peter Pearce
Feb 24, 2022 -

Mercedes-Benz of North Haven responded

Joseph, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! The Best or Nothing The Team at Mercedes-Benz of North Haven

February 23, 2022

John in the service department went above and beyond on our GLS 450. He ended up assisting us in getting to who wood trim pieces covered under factory warranty due to early cracking. Also helped in getting More

by champagnec03
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Polvere, John Ramos, Bobby Ericksen
Feb 24, 2022 -

Mercedes-Benz of North Haven responded

Thank you for choosing Mercedes-Benz of North Haven, your feedback and rating mean a lot to us. We're glad John was able to help, and we hope to see you again! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

February 23, 2022

Very friendly service by everyone we encountered here. Peter was very knowledgeable and helpful in helping me find the right vehicle for me and my family. Tim in finance was very kind and made the entir More

by mtdod3
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brad Derry, Product Concierge, 5 stars, Timothy Kang, Peter Pearce
Feb 24, 2022 -

Mercedes-Benz of North Haven responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Brad, Tim, Peter, and our team met your expectations. Thank you again for choosing Mercedes-Benz of North Haven, we look forward to having you as one of our valued customers for many more years to come! The Best or Nothing The Team at Mercedes-Benz of North Haven

February 22, 2022

This is the 10th car we have bought from PJ. I love everything about him. He is very knowledgeable, kind, charming and very helpful. We will not ever go to another dealership. Thank you PJ for m More

by Lalissi3
Recommend Dealer
Yes
Employees Worked With
PJ Zamani
Feb 23, 2022 -

Mercedes-Benz of North Haven responded

Thank you so much for your kind words for PJ and our team, and for taking the time to leave us this wonderful feedback! The Best or Nothing The Team at Mercedes-Benz of North Haven

February 22, 2022

P J Zamani was very professional and knowledgeable. He answered all our questions and returned my phone calls promptly. We would definitely recommend him to our friends More

by mrn252
Friendliness
Recommend Dealer
Yes
Employees Worked With
Muhammad Sabir, PJ Zamani
Feb 23, 2022 -

Mercedes-Benz of North Haven responded

Here at Mercedes-Benz of North Haven, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with PJ, and it was a pleasure having you at the dealership. We appreciate your review! The Best or Nothing The Team at Mercedes-Benz of North Haven

February 21, 2022

Don was nothing but helpful as soon as we walked through the door. He was understanding and helped me make a great decision More

by clay1221
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Shepard
Feb 21, 2022 -

Mercedes-Benz of North Haven responded

It's fantastic to hear that Don provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of North Haven! The Best or Nothing The Team at Mercedes-Benz of North Haven

February 21, 2022

A great experience the moment we walked through the door. Don approached us and was extremely helpful and informative. He was very accommodating to our requests and made it all happen. The rest of the team w More

by Nate P.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Derry , Timothy Kang, Don Shepard, Michael Tufano
Feb 22, 2022 -

Mercedes-Benz of North Haven responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Nate, for choosing Mercedes-Benz of North Haven! The Best or Nothing The Team at Mercedes-Benz of North Haven

February 18, 2022

Levius is being super nice during the purchase and after that. Constantly follow up on us More

by sam.duyuhao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Levius Kingsman
Feb 20, 2022 -

Mercedes-Benz of North Haven responded

Thanks, Sam, for sharing your thoughts about your experience with Levius here at Mercedes-Benz of North Haven. We appreciate your business and hope to see you again soon! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

February 17, 2022

Both PJ and Tim were absolutely amazing. They were patient, kind, attentive to our needs. I would highly recommend working with them! More

by Valerie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Sheikh, Timothy Kang, PJ Zamani
Feb 17, 2022 -

Mercedes-Benz of North Haven responded

Thank you for sharing your experience with us, Valerie! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! The Best or Nothing The Team at Mercedes-Benz of North Haven

February 17, 2022

Great people, great autos and fantastic service. ...i have been a customer for over 20 years. More

by TIMOTHYHANNUM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Pearce, John Ramos, Bobby Ericksen
Feb 17, 2022 -

Mercedes-Benz of North Haven responded

Thank you for your very kind review, Timothy. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of North Haven. The Best or Nothing The Service Team at Mercedes-Benz of North Haven

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