
Mercedes-Benz of North Haven
North Haven, CT
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John in the service department went above and beyond on our GLS 450. He ended up assisting us in getting to who wood trim pieces covered under factory warranty due to early cracking. Also helped in getting our GLS 450. He ended up assisting us in getting to who wood trim pieces covered under factory warranty due to early cracking. Also helped in getting our tire warranty to cover four new tires on proration due to early wear. (only 12,000 miles on them). We were without our vehicle for nearly a week, A loaner vehicle was provided, however, it was a compact. Only improvement would be the size of the loaner vehicle should be commensurate with the vehicle coming in for service like your competitors. However, with this car shortage, I understand that circumstance. More
Very friendly service by everyone we encountered here. Peter was very knowledgeable and helpful in helping me find the right vehicle for me and my family. Tim in finance was very kind and made the entir Peter was very knowledgeable and helpful in helping me find the right vehicle for me and my family. Tim in finance was very kind and made the entire process super efficient and very easy. Brad, the product concierge was super knowledgeable and made sure that the whole family understood the features of our new vehicle. More
This is the 10th car we have bought from PJ. I love everything about him. He is very knowledgeable, kind, charming and very helpful. We will not ever go to another dealership. Thank you PJ for m I love everything about him. He is very knowledgeable, kind, charming and very helpful. We will not ever go to another dealership. Thank you PJ for my beautiful car. I love it so much! More
P J Zamani was very professional and knowledgeable. He answered all our questions and returned my phone calls promptly. We would definitely recommend him to our friends He answered all our questions and returned my phone calls promptly. We would definitely recommend him to our friends More
A great experience the moment we walked through the door. Don approached us and was extremely helpful and informative. He was very accommodating to our requests and made it all happen. The rest of the team w Don approached us and was extremely helpful and informative. He was very accommodating to our requests and made it all happen. The rest of the team was very helpful and answered all questions needed. I had a wonderful experience and look forward to referring Don and this dealership to my friends and colleagues. More
Both PJ and Tim were absolutely amazing. They were patient, kind, attentive to our needs. I would highly recommend working with them! They were patient, kind, attentive to our needs. I would highly recommend working with them! More