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Mercedes-Benz of North Haven
North Haven, CT
For over 28 years, the Mercedes-Benz of North Haven team aspires to provide an opulent experience to all of our customers. Our team of Client Advisors’ are here to make your purchasing experience as seamless as possible. Coupled with a one-on-one Product Concierge session at vehicle delivery, we are confident you will have excellent knowledge of your vehicle’s innovative technology, safety and performance features. Whether you are entering our showroom doors or pulling into our service tunnel, our team at Mercedes-Benz of North Haven is here to assist you
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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
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Showing 406 reviews
May 07, 2021
"Service Department is excellent. It provides prompt,..."
- JWEISSBERG
Verified CustomerService Department is excellent. It provides prompt, thorough, efficient, friendly and reasonably priced service. The entire staff is quite professional and customer oriented. I highly recommend this dealership.
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Helpful May 06, 2021
"This is my 2nd Mercedes from Michael & I would not go..."
- Soloseveng
This is my 2nd Mercedes from Michael & I would not go anywhere else! Picked up my new AMG CLA45 after he held my hand through the entire ordering process to get the exact car I wanted! Then I picked up the car and no sales pitches for extra items just follow the deal we made and drive away! This is the best car buying experance of my life (I'm 64) and I have purchased a lot of cars!
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May 05, 2021
"Friendly and professional. Steve was a pleasure to work..."
- johnnora2Friendly and professional. Steve was a pleasure to work with, very responsive to our needs. Always calling back on time. Looking forward to keep doing business with Mercedes of New Haven.
Read MoreMay 05, 2021
"I’ve been dealing with this dealership for over 20 years,..."
- peholt212I’ve been dealing with this dealership for over 20 years, I have always had good customer service ,reliability and generally helpful staff. Good lease renewal experience
Read MoreMay 04, 2021
"Excellent to do business with. Accommodating, friendly,..."
- JDPExcellent to do business with. Accommodating, friendly, and just dow to earth pleasant. Nick was professional the entire process even when we forgot the trade in title.
Read MoreMay 04, 2021
"Great customer service . Michael was in contact with us..."
- SmillerctGreat customer service . Michael was in contact with us during the process of ordering our new Mercedes Benz E class. He was also very knowledgeable about the car
Read MoreMay 04, 2021
"I take all of my vehicles to North Haven Mercedes Benz..."
- RICKDRUSTI take all of my vehicles to North Haven Mercedes Benz and have been very pleased. They provide great service and have a friendly staff!
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May 02, 2021
"Our salesman Steve was very professional, well informed..."
- patrickrofranoOur salesman Steve was very professional, well informed and easy to work with. Once we purchased the vehicle, he spent a lot of time with us showing all the features.
Read MoreMay 01, 2021
"Wonderful customer service. Excellent salesman Don..."
- mbjb78Wonderful customer service. Excellent salesman Don Shepard. He made sure everything part of our experience was top notch! Even though it wasn’t a Mercedes we purchased (used Mazda Miata) it didn’t diminish the service that Don provided us.
Read MoreApril 30, 2021
"I have been working with Peter for many years now. He is..."
- rachelnicolettiI have been working with Peter for many years now. He is very knowledgeable and helpful. He only wants the best for his customers. He truly goes above and beyond.
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