Back

Mercedes-Benz of North Haven

North Haven, CT

4.3
1,063 Reviews

620 Washington Ave

North Haven, CT

06473

Directions

By Type

Showing 1,063 reviews

February 06, 2022

My wife's 2018 GLC300 starts to run very noisy last year, like a tractor or world war II airplane. When she brought the car to service and told the technician about this, she was told everything checked out More

by Zhulin Tan
Customer Service
Recommend Dealer
No
Employees Worked With
don't remember the name of the technician
Feb 23, 2022 -

Mercedes-Benz of North Haven responded

We're sorry to hear about your experience, Zhulin, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you. The Service Team at Mercedes-Benz of North Haven

February 04, 2022

Stephen the use car manager is excellent also Michael palvore is an excellent sales person the receptionist gave me a very warm welcome even Dillon at there service department too time out to help me More

by BABA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
recepionst , Spencer Gottschall, Timothy Kang, PJ Zamani, Michael Polvere, Alvar Omoding, Marc Petersen
Feb 04, 2022 -

Mercedes-Benz of North Haven responded

It's fantastic to hear that Stephen, Michael, and our team provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of North Haven! The Best or Nothing The Team at Mercedes-Benz of North Haven

Feb 04, 2022 -

BABA responded

GREAT DEALERSHIP

February 04, 2022

PJ and Mercedes Benz of North Haven are very easy to work with. Communication was seamless, questions were answered expeditiously and everyone we encountered was informative and customer focused. There reall More

by wkjrharvey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Kang, PJ Zamani, Brad Derry
Feb 05, 2022 -

Mercedes-Benz of North Haven responded

Congratulations on your new purchase! Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback. We're looking forward to sharing this fantastic five-star review with PJ and our crew. We appreciate you choosing Mercedes-Benz of North Haven! The Best or Nothing The Team at Mercedes-Benz of North Haven

February 03, 2022

Great service and customer service is like royalty comfortable. They explained everything along the way. More

by Tyrone Harvey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ramos
Feb 03, 2022 -

Mercedes-Benz of North Haven responded

Thank you, Tyrone! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of North Haven! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

February 02, 2022

This is our second car we’ve purchase through PJ. Very easy to work with. No pressure and no games . I will continue to work with him in the future. More

by Janeza3131
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PJ Zamani
Feb 02, 2022 -

Mercedes-Benz of North Haven responded

Thanks for your feedback on your recent visit to Mercedes-Benz of North Haven. I'm glad to hear that PJ was once again able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! The Best or Nothing The Team at Mercedes-Benz of North Haven

February 02, 2022

I had a great experience at Mercedes-Benz of North Haven with PJ Zamani. This was my second time purchasing a car through him, and this experience was just as great as the first. My family has purchased a t More

by Alysonaalissi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PJ Zamani
Feb 02, 2022 -

Mercedes-Benz of North Haven responded

Thank you for taking the time to share your feedback with us, Alyson. We work hard to make sure our guests have an exceptional experience. We will share your compliments with PJ and our team, and we look forward to working with you again. The Best or Nothing The Team at Mercedes-Benz of North Haven

February 02, 2022

I had a very pleasant experience with Michael as my sales expert. He was very helpful and not at all pushy or rushed. More

by siobhan6
Recommend Dealer
Yes
Employees Worked With
Muhammad Sabir, Russ Karkachov, Michael Polvere, Justin O'Sullivan, Brad Derry
Feb 02, 2022 -

Mercedes-Benz of North Haven responded

Thank you for sharing your experience with us, Siobhan! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! The Best or Nothing The Team at Mercedes-Benz of North Haven

February 01, 2022

Levius was an absolute pleasure to work with, at a time where the supply chain crisis has made buying a new vehicle somewhat challenging. He and the staff at Mercedes of North Haven were fair, diligent an More

by jdobrydney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Karkachov, Levius Kingsman, Brad Derry
Feb 01, 2022 -

Mercedes-Benz of North Haven responded

Thank you for choosing Mercedes-Benz of North Haven, your feedback and rating mean a lot to us. We're glad Levius and our team were able to help, and we hope to see you again! The Best or Nothing The Team at Mercedes-Benz of North Haven

January 31, 2022

Everything was very smooth and easy. I will do business again with them. Don was friendly and professional. Very highly recommended. More

by Susan
Recommend Dealer
Yes
Employees Worked With
Don Shepard
Jan 31, 2022 -

Mercedes-Benz of North Haven responded

Thank you so much for your excellent review, Susan! We are so glad that Don had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. The Best or Nothing The Team at Mercedes-Benz of North Haven

January 29, 2022

Marc from sales was great, not pushy, brought a used car, explained everything in detail, very professional. Brad from Product Concierge was hilarious and great, explained the working of the car in detail a More

by jfarensmd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Gottschall, Timothy Kang, Marc Petersen, Justin O'Sullivan, Brad Derry
Jan 30, 2022 -

Mercedes-Benz of North Haven responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! The Best or Nothing The Team at Mercedes-Benz of North Haven

...
20
...