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Mercedes-Benz of North Haven

North Haven, CT

4.3
1,066 Reviews

620 Washington Ave

North Haven, CT

06473

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Showing 1,066 reviews

December 28, 2021

Love my new C Class! Everytime I have questions, Don is knowledgeable and very responsive. I will be back. More

by Stock Trader 247
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Shepard
Dec 29, 2021 -

Mercedes-Benz of North Haven responded

Congratulations on your new C Class! We are very happy to hear that Don provided you with such a positive experience! Thank you for taking the time to leave us a five-star rating. We sincerely value your business. We look forward to having you as one of our valued customers for years to come. The Best or Nothing The Team at Mercedes-Benz of North Haven

December 28, 2021

Al was amazing. He is very kind, courteous and professional. He understood my needs and met them. I couldn’t be more happier with my experience and he made it happen! Thanks Alvar!! More

by Shari
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alvar Omoding
Dec 29, 2021 -

Mercedes-Benz of North Haven responded

Thank you so much for taking the time to share your fantastic feedback with us. We are delighted to learn about your positive experience here with Alvar. Congratulations on your new purchase, Shari! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! The Best or Nothing The Team at Mercedes-Benz of North Haven

December 26, 2021

I found Michael Polvere to be terrific… friendly, professional, thorough, and truly one of the main reasons I choice this car and this dealership. He is a major asset to the company. More

by Robertlmele
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Polvere
Dec 28, 2021 -

Mercedes-Benz of North Haven responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. It's great to hear that Michael delivered such an excellent experience! The Best or Nothing The Team at Mercedes-Benz of North Haven

December 26, 2021

Online scheduling but just as easy over the phone. Staff is very friendly and love the text updates. Offered a loaner and were so accommodating when I couldn't make it back the same day. Thanks! More

by mdbarr72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ramos, Bobby Ericksen, Scott Molster
Dec 28, 2021 -

Mercedes-Benz of North Haven responded

Thank you for sharing your thoughts about your experience with Mercedes-Benz of North Haven. We appreciate your business and hope to see you again soon! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

December 23, 2021

They were honest and up front. Moved fast during the holidays! My dealer was professional. More

by carter.rashaad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alvar Omoding
Dec 26, 2021 -

Mercedes-Benz of North Haven responded

Thank you, Carter, it's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of North Haven! The Best or Nothing The Team at Mercedes-Benz of North Haven

December 22, 2021

Excellent response to my situation and a great deal of persistence showed by Gerard from Service. More

by Andrealdillon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerard , John Ramos
Dec 22, 2021 -

Mercedes-Benz of North Haven responded

Andrea, Thank you for your very kind review. Gerard and our service team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent service experience here at Mercedes-Benz of North Haven. The Best or Nothing The Service Team at Mercedes-Benz of North Haven

December 20, 2021

By far and away my best car buying experience ever! Michael Polvere was incredible to work with, he was super responsive and attentive, knew his stuff, but was NEVER pushy! The dealership overall was f More

by Briansmith1632
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Polvere
Dec 20, 2021 -

Mercedes-Benz of North Haven responded

Congratulations on your new purchase, Brian! Thank you so much for taking the time to leave us this fantastic five-star review. We're happy to hear that Michael was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Best or Nothing The Team at Mercedes-Benz of North Haven

December 18, 2021

Work with us on repairs. Very friendly and prompt service! I have been working with them for years! I have owned multiple Mercedces More

by RJCARMEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Molster
Dec 20, 2021 -

Mercedes-Benz of North Haven responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

December 18, 2021

It’s always an amazing experience at Mercedes Benz of North Haven. I wouldn’t go to any other dealer. More

by Alicia_connell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ramos
Dec 18, 2021 -

Mercedes-Benz of North Haven responded

Thank you for the kind words for our service department, Alicia! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. The Best or Nothing The Service Team at Mercedes-Benz of North Haven

December 16, 2021

The personnel are very friendly,polite and able to solve my problems. Very knowledgeable and met all my needs More

by CDMIREKU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zane Honious
Dec 18, 2021 -

Mercedes-Benz of North Haven responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you and solve your problems. Please don't hesitate to reach out if you need anything else. The Best or Nothing The Service Team at Mercedes-Benz of North Haven

Dec 18, 2021 -

CDMIREKU responded

Thanks

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