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Mercedes-Benz of North Haven

North Haven, CT

4.4
1,062 Reviews

620 Washington Ave

North Haven, CT

06473

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Showing 1,062 reviews

December 23, 2021

They were honest and up front. Moved fast during the holidays! My dealer was professional. More

by carter.rashaad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alvar Omoding
Dec 26, 2021 -

Mercedes-Benz of North Haven responded

Thank you, Carter, it's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of North Haven! The Best or Nothing The Team at Mercedes-Benz of North Haven

December 22, 2021

Excellent response to my situation and a great deal of persistence showed by Gerard from Service. More

by Andrealdillon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerard , John Ramos
Dec 22, 2021 -

Mercedes-Benz of North Haven responded

Andrea, Thank you for your very kind review. Gerard and our service team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent service experience here at Mercedes-Benz of North Haven. The Best or Nothing The Service Team at Mercedes-Benz of North Haven

December 20, 2021

By far and away my best car buying experience ever! Michael Polvere was incredible to work with, he was super responsive and attentive, knew his stuff, but was NEVER pushy! The dealership overall was f More

by Briansmith1632
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Polvere
Dec 20, 2021 -

Mercedes-Benz of North Haven responded

Congratulations on your new purchase, Brian! Thank you so much for taking the time to leave us this fantastic five-star review. We're happy to hear that Michael was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Best or Nothing The Team at Mercedes-Benz of North Haven

December 18, 2021

Work with us on repairs. Very friendly and prompt service! I have been working with them for years! I have owned multiple Mercedces More

by RJCARMEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Molster
Dec 20, 2021 -

Mercedes-Benz of North Haven responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

December 18, 2021

It’s always an amazing experience at Mercedes Benz of North Haven. I wouldn’t go to any other dealer. More

by Alicia_connell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ramos
Dec 18, 2021 -

Mercedes-Benz of North Haven responded

Thank you for the kind words for our service department, Alicia! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. The Best or Nothing The Service Team at Mercedes-Benz of North Haven

December 16, 2021

The personnel are very friendly,polite and able to solve my problems. Very knowledgeable and met all my needs More

by CDMIREKU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zane Honious
Dec 18, 2021 -

Mercedes-Benz of North Haven responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you and solve your problems. Please don't hesitate to reach out if you need anything else. The Best or Nothing The Service Team at Mercedes-Benz of North Haven

Dec 18, 2021 -

CDMIREKU responded

Thanks

December 15, 2021

Impressed me with their concern for my safety due to fuel “weeping” issues. Replacement/ repair done quickly but loaner provided. And my car was washed & cleaned. No cost due to recall. More

by glbrekke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t recall the names
Dec 16, 2021 -

Mercedes-Benz of North Haven responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of North Haven. The Best or Nothing The Service Team at Mercedes-Benz of North Haven

December 14, 2021

Customer service and vehicle is garbage. I wish I could return my car like yesterday. More

by beautymark8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Timothy Kang, Scott Molster
Dec 31, 2021 -

Mercedes-Benz of North Haven responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. The Service Team at Mercedes-Benz of North Haven

December 12, 2021

This is my 4th or 5th Mercedes I have purchased from North Haven Mercedes Benz, in particular from Peter Pearce. As usual, the buying experience was a pleasure. No hard sales pitch and friendly intera More

by bar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Pearce, Brad Derry
Dec 12, 2021 -

Mercedes-Benz of North Haven responded

Thank you for choosing Mercedes-Benz of North Haven, your feedback and rating mean a lot to us. We're glad Brad was able to help, and we hope to see you again! The Best or Nothing The Team at Mercedes-Benz of North Haven

December 11, 2021

Came all the way from NYC to get my G63 PJ was a pleasure to deal with ! More

by Fm3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PJ Zamani
Dec 12, 2021 -

Mercedes-Benz of North Haven responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of North Haven. We appreciate your business and hope to see you again soon! The Best or Nothing The Team at Mercedes-Benz of North Haven

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