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Mercedes-Benz of North Haven

North Haven, CT

4.4
1,062 Reviews

620 Washington Ave

North Haven, CT

06473

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Showing 1,062 reviews

December 10, 2021

Amazing customer service from Peter and his team and Brad was fantastic too!! I have been a customer for years and would not go elsewhere! Brad helped me understand my car!! More

by dmarino1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Sheikh, Spencer Gottschall, Muhammad Sabir, Peter Pearce, Steve Curina, Michael Polvere, Levius Kingsman, Alvar Omoding, Marc Petersen, Brad Derry
Dec 10, 2021 -

Mercedes-Benz of North Haven responded

Thank you! We are so glad that Peter and Brad had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! The Best or Nothing The Team at Mercedes-Benz of North Haven

December 10, 2021

Very great customer service and accommodation with his time. Always try’s his best with purchase deal More

by Rosalucacapone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Kang, PJ Zamani
Dec 10, 2021 -

Mercedes-Benz of North Haven responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle! The Best or Nothing The Team at Mercedes-Benz of North Haven

December 09, 2021

Great experience at Mercedes of North Haven. Michael was friendly and knowledgeable. When we took delivery he spent a lot of time explaining all the features. Would definitely recommend the salesman and dea More

by bmatthies15
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Russ Karkachov, Michael Polvere
Dec 09, 2021 -

Mercedes-Benz of North Haven responded

Thank you for your review and kind words for Michael! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of North Haven. The Best or Nothing The Team at Mercedes-Benz of North Haven

December 09, 2021

This was the absolute BEST car purchase I have ever had! Michael was calm, friendly and so professional I am so grateful! After my purchase I wasn't pressured by the financial management to purchase any add More

by Sbux0525
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Karkachov, Michael Polvere, Brad Derry
Dec 10, 2021 -

Mercedes-Benz of North Haven responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Michael and all of us at Mercedes-Benz of North Haven are glad to have you as a customer. The Best or Nothing The Team at Mercedes-Benz of North Haven

December 09, 2021

I received Excellent service . Everyone was very respectful and helpful . All my question were answered and resolved . More

by Tia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Kang, Scott Molster, Marc Petersen, Brad Derry
Dec 10, 2021 -

Mercedes-Benz of North Haven responded

Thank you, Tia, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of North Haven, we look forward to having you as one of our valued customers for many more years to come! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

December 08, 2021

Incompetence to the highest level. My GLE 350 2022 was returned with a very low tire PSI and a screw inserted into the tire. Not sure what is going on, however, I now see how adequate workers are hard to More

by Gardy
Recommend Dealer
No
Employees Worked With
Nicole Somers
Dec 25, 2021 -

Mercedes-Benz of North Haven responded

Gardy, We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. The Team at Mercedes-Benz of North Haven

December 08, 2021

Very nice, was treated very well. He is the best and was very helpful when I was there. More

by ajd19688
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Pearce
Dec 08, 2021 -

Mercedes-Benz of North Haven responded

We are very happy to hear that Peter and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Best or Nothing The Team at Mercedes-Benz of North Haven

December 08, 2021

Peter is very professional! The dealership is very nice! I will recommend the dealership to More

by johndaoutis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Pearce
Dec 08, 2021 -

Mercedes-Benz of North Haven responded

Thank you so much for taking the time to share your feedback with us, John. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! The Best or Nothing The Team at Mercedes-Benz of North Haven

December 08, 2021

VERY GOOD PEOPLE TO DEAL WITH,,,,,,IM VERY HAPPY WITH THE WAY THEY TREAT ME,,,,,VERY FRIENDLY,,,,,,,,THANK YOU. More

by zebsv
Friendliness
Recommend Dealer
Yes
Employees Worked With
Spencer Gottschall, Steve Curina
Dec 09, 2021 -

Mercedes-Benz of North Haven responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of North Haven! The Best or Nothing The Team at Mercedes-Benz of North Haven

December 07, 2021

Inspection process steps not provide your name. The parts supply is not helping customer please fix this steps.!!!!!! More

by Alfredi Tili
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Zane Honious
Dec 29, 2021 -

Mercedes-Benz of North Haven responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. The Service Team at Mercedes-Benz of North Haven

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