
Mercedes-Benz of North Haven
North Haven, CT
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Impressed me with their concern for my safety due to fuel “weeping” issues. Replacement/ repair done quickly but loaner provided. And my car was washed & cleaned. No cost due to recall. “weeping” issues. Replacement/ repair done quickly but loaner provided. And my car was washed & cleaned. No cost due to recall. More
This is my 4th or 5th Mercedes I have purchased from North Haven Mercedes Benz, in particular from Peter Pearce. As usual, the buying experience was a pleasure. No hard sales pitch and friendly intera North Haven Mercedes Benz, in particular from Peter Pearce. As usual, the buying experience was a pleasure. No hard sales pitch and friendly interaction. Easy from the very moment I looked at the car until the time I drove out of the dealership. In addition, a young man, Brad Derry, showed me all the different accessories of the car. He was incredibly patient and professional. He knew every detail and took his time to set up the car to fit my needs. If you are looking for a Mercedes, without I doubt, North Haven Mercedes is the place to go. More
Amazing customer service from Peter and his team and Brad was fantastic too!! I have been a customer for years and would not go elsewhere! Brad helped me understand my car!! was fantastic too!! I have been a customer for years and would not go elsewhere! Brad helped me understand my car!! More
Great experience at Mercedes of North Haven. Michael was friendly and knowledgeable. When we took delivery he spent a lot of time explaining all the features. Would definitely recommend the salesman and dea friendly and knowledgeable. When we took delivery he spent a lot of time explaining all the features. Would definitely recommend the salesman and dealership to friends.. More
This was the absolute BEST car purchase I have ever had! Michael was calm, friendly and so professional I am so grateful! After my purchase I wasn't pressured by the financial management to purchase any add Michael was calm, friendly and so professional I am so grateful! After my purchase I wasn't pressured by the financial management to purchase any additional services but when I ask more questions he didn't make me feel uncomfortable either. Then Brad Derry took the time to go through all the great features in my new AMG! I recommend going to Mercedes-Benz of Noth Haven, see Michael Polvere and purchase the car of your dreams! MECELL SMART CALDARA More
Incompetence to the highest level. My GLE 350 2022 was returned with a very low tire PSI and a screw inserted into the tire. Not sure what is going on, however, I now see how adequate workers are hard to returned with a very low tire PSI and a screw inserted into the tire. Not sure what is going on, however, I now see how adequate workers are hard to find. The sales manager, over the phone, appeared annoyed that a customer contacted her and she kept stating that “ we are an independent dealership”. Mercedes Benz should retrain her explaining that the dealership is a Mercedes’ Benz dealership that supports all Mercedes Benz customers. Unbelievable…. More