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Mercedes-Benz of North Haven

North Haven, CT

Overview
Reviews
Vehicles
4.3
1,066 Reviews
Call Dealership (203) 239-1313
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620 Washington Ave

North Haven, CT

06473

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Showing 1,066 reviews

December 08, 2021

Very nice, was treated very well. He is the best and was very helpful when I was there. More

by ajd19688
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Pearce
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Dec 08, 2021 -

Mercedes-Benz of North Haven responded

We are very happy to hear that Peter and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Best or Nothing The Team at Mercedes-Benz of North Haven

December 08, 2021

Peter is very professional! The dealership is very nice! I will recommend the dealership to More

by johndaoutis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Pearce
Report | Print
Dec 08, 2021 -

Mercedes-Benz of North Haven responded

Thank you so much for taking the time to share your feedback with us, John. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! The Best or Nothing The Team at Mercedes-Benz of North Haven

December 08, 2021

VERY GOOD PEOPLE TO DEAL WITH,,,,,,IM VERY HAPPY WITH THE WAY THEY TREAT ME,,,,,VERY FRIENDLY,,,,,,,,THANK YOU. More

by zebsv
Friendliness
Recommend Dealer
Yes
Employees Worked With
Spencer Gottschall, Steve Curina
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Dec 09, 2021 -

Mercedes-Benz of North Haven responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of North Haven! The Best or Nothing The Team at Mercedes-Benz of North Haven

December 07, 2021

Inspection process steps not provide your name. The parts supply is not helping customer please fix this steps.!!!!!! More

by Alfredi Tili
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Zane Honious
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Dec 29, 2021 -

Mercedes-Benz of North Haven responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. The Service Team at Mercedes-Benz of North Haven

December 07, 2021

Thanks Al you made my transaction nice and smooth… you had all the patients when I was unsure of the vehicle I was looking for to meet my needs. Now I am super happy with my beautiful Ben. Big THANK YOU!! More

by Katheryn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alvar Omoding
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Dec 08, 2021 -

Mercedes-Benz of North Haven responded

Thank you so much for your kind words for Alvar, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle and we look forward to seeing you again! The Best or Nothing The Team at Mercedes-Benz of North Haven

December 06, 2021

The purchase experience was excellent. I called Peter from out of state we agreed on a price and I picked up the car the next day. The Team at Mercedes Benz of North Haven was wonderful to work with More

by jeff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Pearce, Daiyaan Sabir, Brad Derry
Report | Print
Dec 06, 2021 -

Mercedes-Benz of North Haven responded

Thank you so much for choosing Mercedes-Benz of North Haven, Jeff! Congratulations on your new purchase, and let us know if we can be of any more assistance! The Best or Nothing The Team at Mercedes-Benz of North Haven

December 06, 2021

The service was fine. John Ramos was friendly and efficient and he gave good advice and an additional body work on our car. More

by joseph.schlessinger
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Ramos
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Dec 06, 2021 -

Mercedes-Benz of North Haven responded

Thank you so much for your kind words, Joseph, and for taking the time to leave us this wonderful feedback! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

December 06, 2021

Not good service !!!!On November 26 , 2021 Not good service !!!! On November 26 , 2021 Mercedez-Benz of North Haven plus the customer service was very miserable. the parts service was very, v More

by Alfredi Tili
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Zane Honious
Report | Print
Dec 23, 2021 -

Mercedes-Benz of North Haven responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind us asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. The Service Team at Mercedes-Benz of North Haven

December 04, 2021

It is an excellent dealership. PJ was an excellent salesman and Tim was an excellent finance person. More

by mohanamather
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Muhammad Sabir, Timothy Kang, PJ Zamani
Report | Print
Dec 05, 2021 -

Mercedes-Benz of North Haven responded

It's great to hear that PJ and Timothy were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of North Haven! The Best or Nothing The Team at Mercedes-Benz of North Haven

December 03, 2021

The type of service you should expect from a brand with such a luxurious pedigree. More

by joeskiusmc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Ericksen
Report | Print
Dec 03, 2021 -

Mercedes-Benz of North Haven responded

Thank you, it's great to hear that you had a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of North Haven! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

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