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Mercedes-Benz of North Haven

North Haven, CT

4.4
1,062 Reviews

620 Washington Ave

North Haven, CT

06473

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Showing 1,062 reviews

December 07, 2021

Thanks Al you made my transaction nice and smooth… you had all the patients when I was unsure of the vehicle I was looking for to meet my needs. Now I am super happy with my beautiful Ben. Big THANK YOU!! More

by Katheryn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alvar Omoding
Dec 08, 2021 -

Mercedes-Benz of North Haven responded

Thank you so much for your kind words for Alvar, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle and we look forward to seeing you again! The Best or Nothing The Team at Mercedes-Benz of North Haven

December 06, 2021

The purchase experience was excellent. I called Peter from out of state we agreed on a price and I picked up the car the next day. The Team at Mercedes Benz of North Haven was wonderful to work with More

by jeff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Pearce, Daiyaan Sabir, Brad Derry
Dec 06, 2021 -

Mercedes-Benz of North Haven responded

Thank you so much for choosing Mercedes-Benz of North Haven, Jeff! Congratulations on your new purchase, and let us know if we can be of any more assistance! The Best or Nothing The Team at Mercedes-Benz of North Haven

December 06, 2021

The service was fine. John Ramos was friendly and efficient and he gave good advice and an additional body work on our car. More

by joseph.schlessinger
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Ramos
Dec 06, 2021 -

Mercedes-Benz of North Haven responded

Thank you so much for your kind words, Joseph, and for taking the time to leave us this wonderful feedback! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

December 06, 2021

Not good service !!!!On November 26 , 2021 Not good service !!!! On November 26 , 2021 Mercedez-Benz of North Haven plus the customer service was very miserable. the parts service was very, v More

by Alfredi Tili
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Zane Honious
Dec 23, 2021 -

Mercedes-Benz of North Haven responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind us asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. The Service Team at Mercedes-Benz of North Haven

December 04, 2021

It is an excellent dealership. PJ was an excellent salesman and Tim was an excellent finance person. More

by mohanamather
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Muhammad Sabir, Timothy Kang, PJ Zamani
Dec 05, 2021 -

Mercedes-Benz of North Haven responded

It's great to hear that PJ and Timothy were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of North Haven! The Best or Nothing The Team at Mercedes-Benz of North Haven

December 03, 2021

The type of service you should expect from a brand with such a luxurious pedigree. More

by joeskiusmc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Ericksen
Dec 03, 2021 -

Mercedes-Benz of North Haven responded

Thank you, it's great to hear that you had a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of North Haven! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

December 02, 2021

Great dealer experience!! Peter was a pleasure to work with. Tim with the finance went out of his way and Brad was excellent at talking me around setting up my vehicle!! More

by Oakr8rfan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Kang, Peter Pearce, Brad Derry
Dec 02, 2021 -

Oakr8rfan responded

Great dealership from beginning to end!

December 01, 2021

Pj was Kind, Courteous and Extremely helpful.Pj got back Pj was Kind, Courteous and Extremely helpful. Pj got back to me fast and made buying my car Fun and easy… I will return when I decide to buy another More

by Recc3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Kang, PJ Zamani
Dec 01, 2021 -

Mercedes-Benz of North Haven responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of North Haven. PJ and our team appreciate your business and hope to see you again soon! The Best or Nothing The Team at Mercedes-Benz of North Haven

November 30, 2021

Don was very helpful. Answered every question. When I mentioned any concerns, he was quick to address them with no hesitation. Great experience. More

by Patty
Recommend Dealer
Yes
Employees Worked With
Don Shepard
Nov 30, 2021 -

Mercedes-Benz of North Haven responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of North Haven, we look forward to having you as one of our valued customers for many more years to come! The Best or Nothing The Team at Mercedes-Benz of North Haven

November 30, 2021

I had the pleasure of working with Don Shepard through the sales process and he was incredibly transparent and accommodating. I ended up purchasing a 2021 Mercedes-Benz GLB 250 4Matic and couldn't be happ More

by mrw1986
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Kang, Don Shepard
Nov 30, 2021 -

Mercedes-Benz of North Haven responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new 2021 Mercedes-Benz GLB 250! Don and our team here at Mercedes-Benz of North Haven are glad to have you as a customer. The Best or Nothing The Team at Mercedes-Benz of North Haven

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