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Mercedes-Benz of North Haven

North Haven, CT

4.3
1,066 Reviews

620 Washington Ave

North Haven, CT

06473

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Showing 1,066 reviews

December 02, 2021

Great dealer experience!! Peter was a pleasure to work with. Tim with the finance went out of his way and Brad was excellent at talking me around setting up my vehicle!! More

by Oakr8rfan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Kang, Peter Pearce, Brad Derry
Dec 02, 2021 -

Oakr8rfan responded

Great dealership from beginning to end!

December 01, 2021

Pj was Kind, Courteous and Extremely helpful.Pj got back Pj was Kind, Courteous and Extremely helpful. Pj got back to me fast and made buying my car Fun and easy… I will return when I decide to buy another More

by Recc3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Kang, PJ Zamani
Dec 01, 2021 -

Mercedes-Benz of North Haven responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of North Haven. PJ and our team appreciate your business and hope to see you again soon! The Best or Nothing The Team at Mercedes-Benz of North Haven

November 30, 2021

Don was very helpful. Answered every question. When I mentioned any concerns, he was quick to address them with no hesitation. Great experience. More

by Patty
Recommend Dealer
Yes
Employees Worked With
Don Shepard
Nov 30, 2021 -

Mercedes-Benz of North Haven responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of North Haven, we look forward to having you as one of our valued customers for many more years to come! The Best or Nothing The Team at Mercedes-Benz of North Haven

November 30, 2021

I had the pleasure of working with Don Shepard through the sales process and he was incredibly transparent and accommodating. I ended up purchasing a 2021 Mercedes-Benz GLB 250 4Matic and couldn't be happ More

by mrw1986
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Kang, Don Shepard
Nov 30, 2021 -

Mercedes-Benz of North Haven responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new 2021 Mercedes-Benz GLB 250! Don and our team here at Mercedes-Benz of North Haven are glad to have you as a customer. The Best or Nothing The Team at Mercedes-Benz of North Haven

November 30, 2021

Reasonable price, friendly staffs, great services, I will definitely pick North Haven Mercedes next time for my maintenance. More

by Yashan Z
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Molster
Nov 30, 2021 -

Mercedes-Benz of North Haven responded

Yashan, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Scott and our team, and we look forward to working with you again. The Best or Nothing The Service Team at Mercedes-Benz of North Haven

November 30, 2021

Great place but did not have any snacks or vending machines. Seems very Busy place as going without appointment takes time to be addressed More

by DALALDJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Gottschall, Timothy Kang, Alvar Omoding
Nov 30, 2021 -

Mercedes-Benz of North Haven responded

Thank you so much for your wonderful review! We are thrilled that Alvar and Timothy had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Mercedes-Benz of North Haven! The Best or Nothing The Team at Mercedes-Benz of North Haven

November 30, 2021

Just purchased my second car from MB of North Haven. Again I was helped by Steve Curina. Another great experience. Friendly, knowledgeable and made the process very easy. I highly recommend Steve and MB More

by Geoff O
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Karkachov, Steve Curina
Dec 01, 2021 -

Mercedes-Benz of North Haven responded

Geoff, Thank you for your very kind review. Steve and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of North Haven. The Best or Nothing The Team at Mercedes-Benz of North Haven

November 29, 2021

I had a great experience at MB of North Haven. Don was great – friendly and knowledgeable. Highly recommend!!! More

by Robert202020
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Shepard
Nov 29, 2021 -

Mercedes-Benz of North Haven responded

Thank you, Robert! Here at Mercedes-Benz of North Haven, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! The Best or Nothing The Team at Mercedes-Benz of North Haven

November 29, 2021

Thank you so much for all your help, i love my new car i am really enjoying More

by Saskiagioia81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PJ Zamani
Nov 29, 2021 -

Mercedes-Benz of North Haven responded

We are very happy to have provided you with such a positive experience! We sincerely value your business. Congratulations on your new purchase! The Best or Nothing The Team at Mercedes-Benz of North Haven

November 29, 2021

From the moment I walked in the door, don treated us like family. He was caring and he made sure that we knew the pros and cons of getting an expensive vehicle. More

by Bigfoot19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Shepard
Nov 29, 2021 -

Mercedes-Benz of North Haven responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! The Best or Nothing The Team at Mercedes-Benz of North Haven

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