Back

Mercedes-Benz of North Haven

North Haven, CT

4.4
1,084 Reviews

620 Washington Ave

North Haven, CT

06473

Directions

By Type

Showing 1,084 reviews

October 19, 2021

Everyone is very friendly, courteous, the facilities was very clean and safe. They kept me in the loop of what was going on with my car at all times! More

by Alcino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Somers, John Ramos, Bobby Ericksen, Zane Honious, Scott Molster
Oct 20, 2021 -

Mercedes-Benz of North Haven responded

Thank you for choosing Mercedes-Benz of North Haven, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

October 19, 2021

It is always a pleasurable experience going into Mauro Motors. Even though I know I am paying more than buying a car elsewhere, I also know exactly what I am paying for and that they will back it up. PJ, More

by Seapilotfour
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PJ Zamani, Brad Derry
Oct 19, 2021 -

Mercedes-Benz of North Haven responded

Thank you, Michael! We appreciate your review and kind words for PJ and our team, and we look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of North Haven. The Best or Nothing The Team at Mercedes-Benz of North Haven

October 19, 2021

This is my first vehicle purchased from Mercedes-Benz of North Haven. It was such a great experience! Alvar was super helpful and made my first car buying experience easy. The process went smooth and fast! More

by summer
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Spencer Gottschall, Russ Karkachov, Alvar Omoding
Oct 19, 2021 -

Mercedes-Benz of North Haven responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Alvar and our team met your expectations. Thank you again for choosing Mercedes-Benz of North Haven, we look forward to having you as one of our valued customers for many more years to come! The Best or Nothing The Team at Mercedes-Benz of North Haven

October 19, 2021

I have been a customer withMauro for more than thirty years and Peter has been my salesman for the last twenty years. Peter did a wonderful job with my new car, i wont go to any one else. I also want to More

by MarrianneD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Karkachov, Peter Pearce, Brad Derry
Oct 19, 2021 -

Mercedes-Benz of North Haven responded

Marrianne, We are very happy to have provided you with such a positive experience working with Peter and Brad! We sincerely value your business and look forward to your next visit. The Best or Nothing The Team at Mercedes-Benz of North Haven

October 18, 2021

This is our 5th vehicle purchased from Mercedes Benz of North Haven. We have always dealt with Peter, and as usual he was very helpful. I’d also like to acknowledge Brad who took the time to demonstrate a More

by pnixon0
Recommend Dealer
Yes
Employees Worked With
Timothy Kang, Peter Pearce, Brad Derry
Oct 18, 2021 -

Mercedes-Benz of North Haven responded

Here at Mercedes-Benz of North Haven, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Peter and Brad, and it was a pleasure having you at the dealership. We appreciate your review! The Best or Nothing The Team at Mercedes-Benz of North Haven

October 14, 2021

Good communications thank you John Ramos always too expensive! My air still doesn’t work? More

by ROBERTALEVENTHAL
Recommend Dealer
Yes
Employees Worked With
John Ramos
Oct 14, 2021 -

Mercedes-Benz of North Haven responded

Robert, Thanks for sharing your thoughts about your experience working with John here at Mercedes-Benz of North Haven. We appreciate your business and hope to see you again soon! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

October 13, 2021

Very professional great communication and very good experience. Staff was very knowledgeable and explained all details of car and its amenities. More

by dossilvak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Gottschall, Timothy Kang, Alvar Omoding, Brad Derry
Oct 13, 2021 -

Mercedes-Benz of North Haven responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! The Best or Nothing The Team at Mercedes-Benz of North Haven

October 13, 2021

This dealership has ignored the fact that there is a brake issue with my car after providing multiple pieces of audio evidence that they are squeaking and getting worse. This is not normal for a new c More

by MH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Levius Kingsman, John Ramos, Zane Honious
Oct 30, 2021 -

Mercedes-Benz of North Haven responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. The Service Team at Mercedes-Benz of North Haven

Nov 02, 2021 -

MH responded

Zane was sent several videos demonstrating the annoying squeaking that has been going on for nearly a year now. The actual sounds are much louder as the video doesn’t capture the head turning loudness of the brakes on the vehicle Mercedes of North Haven sold to me. This is not the first time I sent them videos whereby the squeaking can be heard. It is clear from looking at the lemon law Mercedes of North Haven violated my consumer rights. I’m awaiting their response.

October 12, 2021

PJ and the whole team at Mercedes of North Haven were amazing. PJ made this the best car purchase experience I have ever had. More

by Ben.goodyear
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Muhammad Sabir, PJ Zamani, Brad Derry
Oct 13, 2021 -

Mercedes-Benz of North Haven responded

Thank you so much, Ben, for choosing Mercedes-Benz of North Haven! Congrats on your new purchase, and let us know if we can be of any more assistance! The Best or Nothing The Team at Mercedes-Benz of North Haven

October 12, 2021

This dealership was easy and helpful especially Levius kings man was very helpful in selling me my car More

by deiesod
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Muhammad Sabir, Levius Kingsman
Oct 12, 2021 -

Mercedes-Benz of North Haven responded

It's great to hear that Levius and our team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of North Haven! The Best or Nothing The Team at Mercedes-Benz of North Haven

...
37
...