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Mercedes-Benz of North Haven

North Haven, CT

4.3
1,077 Reviews

620 Washington Ave

North Haven, CT

06473

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Showing 1,077 reviews

September 28, 2021

Great customer service from start to finish I am very pleased with the service I received. More

by Charlene Brandon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ramos
Sep 28, 2021 -

Mercedes-Benz of North Haven responded

Charlene, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

September 27, 2021

I have been a client for many years and think 0f you as extended family. More

by mjdelrejr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Muhammad Sabir, Timothy Kang, Peter Pearce, Brad Derry
Sep 27, 2021 -

Mercedes-Benz of North Haven responded

Thank you for taking the time to leave us a great review! It has been a pleasure serving you over the years. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of North Haven, we look forward to having you as one of our valued customers for many more years to come! The Best or Nothing The Team at Mercedes-Benz of North Haven

September 24, 2021

I had a wonderful experience purchasing my new vehicle at the Mercedes-Benz of North Haven. Don was fantastic. He was able to find me a vehicle that suited my needs. Stress free transaction. More

by Marie
Recommend Dealer
Yes
Employees Worked With
Don Shepard
Sep 24, 2021 -

Mercedes-Benz of North Haven responded

Marie, It's fantastic to hear that Don provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of North Haven! The Best or Nothing The Team at Mercedes-Benz of North Haven

September 24, 2021

Zane was great. Kept me informed and able to address some additional questions/concerns I had More

by Jonah Tyler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zane Honious
Sep 24, 2021 -

Mercedes-Benz of North Haven responded

Jonah, thank you for sharing your thoughts about your experience with Mercedes-Benz of North Haven. We appreciate your business and hope to see you again soon! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

September 24, 2021

Me and my partner went to this dealership to look at a vehicle after experiencing several disappointments at other dealerships. As soon as we walked in Alvar came over to greet us. After sharing the exper More

by Taniaines2230
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alvar Omoding
Sep 26, 2021 -

Mercedes-Benz of North Haven responded

Thank you so much for your kind words for Alvar, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! We were happy to help! The Best or Nothing The Team at Mercedes-Benz of North Haven

September 22, 2021

Service is the best around..Zane and Nicole the service manager care for there customers..they treated my 04 clk like it was a new car and left there like new.. thank you very much nhmb.... More

by LEONG1960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Somers, Zane Honious
Sep 22, 2021 -

Mercedes-Benz of North Haven responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

September 22, 2021

The service department was excellent. I am disappointed that the last 2 times there were no loner cars. Both were emergencies. The first time my car was in the service department for three days. I am con More

by R.DEPODESTA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russ Karkachov, Bobby Ericksen
Sep 22, 2021 -

Mercedes-Benz of North Haven responded

Thank you for your honest feedback. We strive to make sure that all of our customers leave happy, and we apologize for any inconvenience due to the lack of loaners. Please don't hesitate to reach out to us if you would be willing to discuss this in more detail. We hope to see you again here at Mercedes-Benz of North Haven and want to make sure that we meet your expectations next time you come in. The Best or Nothing The Service Team at Mercedes-Benz of North Haven

September 22, 2021

Excellent experience. I have been buying our Mercedes cars from this dealership since 2004 . They are very accommodating and Knowledgeable. I have had a great experience with Sales Staff specially Pezh More

by soudi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Kang, PJ Zamani, Scott Molster, Brad Derry
Sep 22, 2021 -

Mercedes-Benz of North Haven responded

Thank you for taking the time to share your thoughts on working with PJ and our team. We're glad to hear they delivered such a great experience! The Best or Nothing The Team at Mercedes-Benz of North Haven

September 20, 2021

I had good experience previously but this one was terrible. Made appointment for 7:45 and I didn’t get my car until 5 o’clock I wasted a full day just waiting. Horrible More

by Cina1910
Recommend Dealer
No
Employees Worked With
Zane Honious
Oct 07, 2021 -

Mercedes-Benz of North Haven responded

We're sorry that you didn't have a completely satisfying visit and our management team will be reaching out to you shortly to discuss your experience. Thank you for your time, and hopefully, we can get to the bottom of this.

September 20, 2021

Thank you for a Patient thank you Mark thank you Mohamad for helping us to get the right car how are you Good customer service More

by Rafeek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thank you all , Spencer Gottschall, Muhammad Sabir, Marc Petersen
Sep 20, 2021 -

Mercedes-Benz of North Haven responded

Thank you for choosing Mercedes-Benz of North Haven, your feedback and rating mean a lot to us. We're glad Marc and Muhammad were able to help, and we hope to see you again! The Best or Nothing The Team at Mercedes-Benz of North Haven

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