Back

Mercedes-Benz of North Haven

North Haven, CT

4.3
1,065 Reviews

620 Washington Ave

North Haven, CT

06473

Directions

By Type

Showing 1,065 reviews

September 18, 2021

Great customer service and I love my car very Mercedes Benz very much. I recommend this dealership. More

by Tavarezcorrea
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levius Kingsman
Sep 19, 2021 -

Mercedes-Benz of North Haven responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! The Best or Nothing The Team at Mercedes-Benz of North Haven

September 18, 2021

Second car with PJ Zamani who was absolutely great. Everything was smooth and easy. I'll always buy my next cars with him More

by KWR3RD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PJ Zamani
Sep 19, 2021 -

Mercedes-Benz of North Haven responded

Thank you so much for your wonderful review! We are thrilled that PJ had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Mercedes-Benz of North Haven! The Best or Nothing The Team at Mercedes-Benz of North Haven

Sep 19, 2021 -

KWR3RD responded

Also, I neglected to mention Spencer-Sale Team Manager for making special allowances to accommodate my situation.

September 18, 2021

Al is patient, helpful and knowledgeable. He helps me a lot on out-of-state purchase questions. More

by Hy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alvar Omoding
Sep 19, 2021 -

Mercedes-Benz of North Haven responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Al here at Mercedes-Benz of North Haven. Congratulations on your new Mercedes! The Best or Nothing The Team at Mercedes-Benz of North Haven

September 17, 2021

1- The customer services at N Haven is outstanding 2- 1- The customer services at N Haven is outstanding 2- Mr. Levius K. was professional and friendly 3- We absolutely lease the car because of Mr. Le More

by Yanet Valdez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Sheikh, Timothy Kang, Levius Kingsman
Sep 19, 2021 -

Mercedes-Benz of North Haven responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Mercedes-Benz of North Haven are glad to have you as a customer. The Best or Nothing The Team at Mercedes-Benz of North Haven

Sep 23, 2021 -

Yanet Valdez responded

I’m very happy with my new sudan MB I love the color and I love how’s feels inside! 🥰thank you thank you Levius, Manny and Tim

September 15, 2021

Check in was quick and got the loaner after a 10-min wait at the counter. Received a text message at 10:44 that car won’t get done until the next day. No problem. Waited all day the next day for notice that More

by SAINTVIR9
Recommend Dealer
No
Employees Worked With
Cashier (didn’t get her name) 5 stars, Scott Molster
Oct 02, 2021 -

Mercedes-Benz of North Haven responded

Thank you for this feedback. We're very sorry that you didn't have the best experience at our dealership. If you decide that you'd like to discuss things further, please reach out to us directly. Thank you for your time. The Service Team at Mercedes-Benz of North Haven

September 15, 2021

Excellent service experience. Many thanks to Scott Molster for his kindness and help in getting my car into the dealership by valet service. More

by MORTONWEYLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Molster
Sep 15, 2021 -

Mercedes-Benz of North Haven responded

Thank you so much for your excellent review! We are so glad that Scott had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of North Haven. Please don't hesitate to reach out if you need anything else. The Best or Nothing The Service Team at Mercedes-Benz of North Haven

Sep 15, 2021 -

MORTONWEYLER responded

Message was from Arlene Weyler. I have been driving Mercedes since1977. Continue to enjoy them in my advanced years.

September 15, 2021

Excellent service and Marc Peterson was outstanding. However, a lot of changes from my 2015 to 2021 and ,having no idea, training was not good. More

by josephanastasio27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Muhammad Sabir, Russ Karkachov, Scott Molster, Marc Petersen
Sep 16, 2021 -

Mercedes-Benz of North Haven responded

Thank you so much, Joseph, for taking the time to share your feedback with us. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! The Best or Nothing The Team at Mercedes-Benz of North Haven

September 15, 2021

Happy with the service and cleanliness of the car when I picked it up. John was very honest about the service possibly extending overnight. He followed up as soon as he knew. More

by Mespos6021
Recommend Dealer
Yes
Employees Worked With
John Ramos
Sep 16, 2021 -

Mercedes-Benz of North Haven responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. The Best or Nothing The Service Team at Mercedes-Benz of North Haven

September 14, 2021

Very nice staff from the receptionist to sales.Sale was Very nice staff from the receptionist to sales. Sale was handled quickly, and efficiently. Our salesman was knowledgeable, and courteous. Will highly More

by Harvestmoon1027
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Pearce
Sep 14, 2021 -

Mercedes-Benz of North Haven responded

Thanks for your feedback on your recent visit to Mercedes-Benz of North Haven. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! The Best or Nothing The Team at Mercedes-Benz of North Haven

September 14, 2021

This is my first time dealing with the N. Haven facility. Had a good experience. More

by ssheppard22
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zane Honious
Sep 14, 2021 -

Mercedes-Benz of North Haven responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

...
40
...