Back

Mercedes-Benz of North Haven

North Haven, CT

4.7
1,043 Reviews

620 Washington Ave

North Haven, CT

06473

Directions

By Type

Showing 1,043 reviews

August 29, 2021

Everything went well!! The car is perfect and we are pleased with all it has to offer!! Many happy years ahead owning it. It’s a beautiful car! More

by glasscar60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Gottschall, Marc Petersen
Aug 30, 2021 -

Mercedes-Benz of North Haven responded

Here at Mercedes-Benz of North Haven, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! The Best or Nothing The Team at Mercedes-Benz of North Haven

August 27, 2021

Smooth process, John Ramos was very knowledgeable, courteous & helpful. 5 STAR SERVICE. The facility was spotless. All the staff were very welcoming. Cold water bottles in the frig. More

by john@autografix.info
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ramos
Aug 27, 2021 -

Mercedes-Benz of North Haven responded

Thank you, John! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of North Haven. The Best or Nothing The Service Team at Mercedes-Benz of North Haven

August 27, 2021

Very friendly, very accommodating, very easy to work with. Would gladly get my next car there as well and plan on doing so in a few years More

by Bjd2217
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Karkachov, Michael Polvere, Brad Derry
Aug 28, 2021 -

Mercedes-Benz of North Haven responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! The Best or Nothing The Team at Mercedes-Benz of North Haven

August 26, 2021

The dealer took my car in and I did not have to worry about anything. It was a great experience.I want to endorse John Ramos for the great follow up and thoroughly attention to detail. Very pleased. More

by FERNANDO.SILVA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ramos
Aug 26, 2021 -

Mercedes-Benz of North Haven responded

It has been a pleasure serving you, Fernando. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of North Haven, we look forward to having you as one of our valued customers for many more years to come. The Best or Nothing The Service Team at Mercedes-Benz of North Haven

August 25, 2021

Short and to the point. Donald Shepard and his team at Mercedes-Benz of North Haven are the best. If you want a professional experience and not pay too much, this is where you need to go. More

by creativedept
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Gottschall, Don Shepard
Aug 25, 2021 -

Mercedes-Benz of North Haven responded

Thank you for your business and this review. We're happy to hear that Donald and our team were able to serve you and demonstrate our commitment to great service. Congratulations on your new vehicle and if there is anything we can assist you with in the future, please let us know. The Best or Nothing The Team at Mercedes-Benz of North Haven

August 25, 2021

I had to come in for a recall notice I received. I set up my appointment easily. Nice customer service and quick service time. I will definitely go there again. I do hope there is coffee next time. More

by MARYDROST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure, I forgot his name
Aug 25, 2021 -

Mercedes-Benz of North Haven responded

Thank you, Mary, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Best or Nothing The Service Team at Mercedes-Benz of North Haven

August 25, 2021

Michael made the buying experience comfortable and pressure free. Also nice experience with the finance team. They both were very knowledgeable about both the car and extra options More

by Ken
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Karkachov, Michael Polvere
Aug 25, 2021 -

Mercedes-Benz of North Haven responded

Thank you, Ken, it's fantastic to hear that Michael and the team provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of North Haven! The Best or Nothing The Team at Mercedes-Benz of North Haven

August 25, 2021

I have purchased 2 cars over the last 5 years from them ,transaction experience was fair and smooth,PJ Samani was excellent and very helpful! More

by Duminda32
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PJ Zamani, Brad Derry
Aug 25, 2021 -

Mercedes-Benz of North Haven responded

Thank you for taking the time to share your thoughts on working with PJ and our team. We're glad to hear we delivered such a great experience! Congratulations on your new vehicle! The Best or Nothing The Team at Mercedes-Benz of North Haven

August 24, 2021

Pleasant experience as far as car buying goes. Al and Manny were knowledgeable and pleasant to work with. I feel I received a fair deal on the car purchased. Dealership was clean and observed Covid-19 p More

by astresm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Sheikh, Russ Karkachov, Alvar Omoding, Brad Derry
Aug 24, 2021 -

Mercedes-Benz of North Haven responded

Thank you for sharing your experience with us! We're happy to hear that Manny and Al provided you with great customer service, and we hope you enjoy your new vehicle. We truly appreciate your feedback! The Best or Nothing The Team at Mercedes-Benz of North Haven

August 23, 2021

As always, a seamless transaction!! Love dealing with MB of North Haven. A class act! The staff always makes me feel like my business is appreciated. More

by DSDEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Somers, Scott Molster
Aug 24, 2021 -

Mercedes-Benz of North Haven responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

...
42
...