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Mercedes-Benz of North Haven

North Haven, CT

4.6
1,043 Reviews

620 Washington Ave

North Haven, CT

06473

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Showing 1,043 reviews

June 01, 2022

Service was thorough and performed correctly. Staff was professional and very friendly. Intake and checkout were prompt. More

by Jlcurtis03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Molster
June 01, 2022

I walked into Mauro Motors with a flat tire problem, they solved it with ease and efficiency.. excellent service. More

by Shirley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zane Honious
May 29, 2022

service Dept starting with Bobby was friendly, listened to me, efficient, and professional. They serviced my car and provided me with a loaner, very easy. Great Service! More

by Shooty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Ericksen
May 30, 2022 -

Mercedes-Benz of North Haven responded

Thank you! Bobby and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of North Haven. The Best or Nothing The Service Team at Mercedes-Benz of North Haven

May 29, 2022

PJ Zamani was exceptional. I met him about a year ago - we were looking for a car for my mom - we didn’t buy a car at that time, but PJ kept in touch with me. He was so nice, p More

by michelletriley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Muhammad Sabir, PJ Zamani
May 30, 2022 -

Mercedes-Benz of North Haven responded

Michelle, PJ, Muhammad, and our team are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Best or Nothing The Team at Mercedes-Benz of North Haven

May 28, 2022

Great car purchase experience, the people there were extremely helpful and professional. I’m looking forward to future business with them More

by edjr0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Sheikh, Muhammad Sabir, PJ Zamani
May 30, 2022 -

Mercedes-Benz of North Haven responded

Ed Jr, Here at Mercedes-Benz of North Haven, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! The Best or Nothing The Team at Mercedes-Benz of North Haven

May 27, 2022

This mercedes dealership is trying to rip off people out. My car still under warranty and i came for a service because of the 360 camera malfunction on the vehicle. Usually they will call to let us kn More

by Kenvan852
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bobby Ericksen
Jun 02, 2022 -

Mercedes-Benz of North Haven responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. The Service Team at Mercedes-Benz of North Haven

Jun 02, 2022 -

Kenvan852 responded

First name is Tam last Name is Van you can call my cell phone number 4753007336

May 26, 2022

I find the customer service at Mercedes Benz of North Haven to be so friendly and always efficient. More

by MARCYB64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zane Honious
May 30, 2022 -

Mercedes-Benz of North Haven responded

Marcy, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Zane met your expectations. Thank you again for choosing Mercedes-Benz of North Haven, we look forward to having you as one of our valued customers for many more years to come! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

May 25, 2022

I am a frequent flyer at this dealership and always have a top notch experience with the service department. The staff is super professional and very thorough. Prices are reasonable and work is completed More

by liamm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Somers, John Ramos, Bobby Ericksen, Zane Honious, Scott Molster, Michael Tufano, Justin O'Sullivan
May 26, 2022 -

Mercedes-Benz of North Haven responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. We look forward to serving you again! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

May 25, 2022

Dealership is always a pleasant atmosphere. Personnel are very professional and helpful. I was have been at the dealership several times for various issues with my car. Each and every time the More

by Wjc113
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Molster
May 26, 2022 -

Mercedes-Benz of North Haven responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Best or Nothing The Service Team at Mercedes-Benz of North Haven

May 24, 2022

The Customer service was fantastic! Our sales man and his manager were easy to work with and pleasant and made the whole experience seamless. More

by ecubedjk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Muhammad Sabir, Timothy Kang, Levius Kingsman
May 24, 2022 -

Mercedes-Benz of North Haven responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Best or Nothing The Team at Mercedes-Benz of North Haven

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