
Mercedes-Benz of North Haven
North Haven, CT
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A very poor buying experience. The Service aspect was very poor. After-sales service was very poor. After-sales personnel have a poor maintenance technology. very poor. After-sales service was very poor. After-sales personnel have a poor maintenance technology. More
Great service friendly staff very accommodating Excellent Right on time Prompt to finish. Very thorough Efficient and organized, called and made the appointment for Service went right in on ti Excellent Right on time Prompt to finish. Very thorough Efficient and organized, called and made the appointment for Service went right in on time I am very pleased with the service and it was Impressed with The efficiency and perfection of the service And staff they accommodated me with a rental while I was waiting The time flew by it was a great experience. I would definitely xxxx them a 10 Plus. I would definitely recommend them . I am very pleased. Thumbs up all the way! More
I was greeted by John ,quick , and friendly . The signing in was fast. Michael mechanic was very Friendly ,efficient type I would hire personally. Car returned well cleaned. in was fast. Michael mechanic was very Friendly ,efficient type I would hire personally. Car returned well cleaned. More
Excellent customer service. Easy to communicate with as they work with you and get you the best deal they can offer all With being super friendly. I’ve dealt with both BMW and Mercedes at this dealership they work with you and get you the best deal they can offer all With being super friendly. I’ve dealt with both BMW and Mercedes at this dealership and have had the nothing but the most professional, friendly, and respectful experience. More
This dealership has state of the art service. The text feature where one can follow the status of service during the day is great. All issues we noted on the drop off envelope were addressed and corrected feature where one can follow the status of service during the day is great. All issues we noted on the drop off envelope were addressed and corrected. Very pleased. Thanks. More
Always amazing experience. I am very happy to get the service of the vehicle at this location for their the quality of work, cleanliness and recommendations. service of the vehicle at this location for their the quality of work, cleanliness and recommendations. More
I was greeted by my sales man Al within minutes of arriving in Mercedes lot… he was very professional, polite and asked what I was interested in and very helpful!! I told him what I was looking for a arriving in Mercedes lot… he was very professional, polite and asked what I was interested in and very helpful!! I told him what I was looking for and kept in touch via email and searched until he found the car that I was looking for in the right color and model!! More
Levius was amazing! He was professional and friendly and my experience buying a Mercedes was excellent! Everyone at the dealership was very pleasant and I love my new car! my experience buying a Mercedes was excellent! Everyone at the dealership was very pleasant and I love my new car! More
Mike Mauro should be proud of the team he has working for him in the service department. They are efficient, friendly, clean and respectful. I have an older vehicle and they treated it like it just came off him in the service department. They are efficient, friendly, clean and respectful. I have an older vehicle and they treated it like it just came off the showroom floor. Thank you to the entire staff, from the manager to the detail personnel. More