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Mercedes-Benz of North Haven

North Haven, CT

4.3
1,063 Reviews

620 Washington Ave

North Haven, CT

06473

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Showing 1,063 reviews

May 31, 2021

I enjoy having my auto serviced here because the service advisers are very polite, helpful and accommodating. The service is always satisfying and thorough. I have had fine experiences with sales personnel More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Kang, PJ Zamani, John Ramos, Scott Molster
May 31, 2021 -

Mercedes-Benz of North Haven responded

Thanks for your review, Jim! It's great to hear we've been able to consistently meet your vehicle needs for decades(!) now. We are so glad to have you as a customer and we truly appreciate your loyal business! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

May 29, 2021

The service is great but I'm not happy with my car☹. The car I have does not allow me to use navigation nor can I connect my phone to use the features on the car. I ask Levi to help me setup these things an More

by Chosen028
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Levius Kingsman
May 29, 2021 -

Chosen028 responded

Can someone please call me about my car.

May 29, 2021

The experience exceded our expectations - from truly listening to our needs to matching us to the perfect vehicle to purchasing with no pressure. Outstanding service from start to finish! More

by hdeflippo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Derry Tech Concierge, Timothy Kang, Michael Polvere
May 31, 2021 -

Mercedes-Benz of North Haven responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! The Best or Nothing The Team at Mercedes-Benz of North Haven

May 29, 2021

The salesperson was very nice, greeted me with grace and pleasant. Made me feel at home Tim in finance was very nice. He explained everything. More

by shirkdan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Sheikh, Timothy Kang, Don Shepard, Bobby Ericksen
May 31, 2021 -

Mercedes-Benz of North Haven responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Congratulations on your new vehicle! The Best or Nothing The Team at Mercedes-Benz of North Haven

May 28, 2021

Very good with timing. Only thing I didn’t like was they didn’t have loaners available for me when I went. Very unfortunate for my situation. More

by xokeyshlaxo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zane Honious
May 28, 2021 -

Mercedes-Benz of North Haven responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of North Haven, we look forward to having you as one of our valued customers for many more years to come! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

May 28, 2021

I purchased my first Mercedes-Benz from MB of North Haven. The entire experience flawless because of PJ Zamani. He is very knowledgeable and professional. He answered all my questions and went over an More

by Jerry-ski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PJ Zamani
May 31, 2021 -

Mercedes-Benz of North Haven responded

Thank you, Jerry, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Congrats on your new vehicle! The Best or Nothing The Team at Mercedes-Benz of North Haven

May 27, 2021

This is my third Mercedes purchase from Peter at Mercedes Benz North Haven. Peter has always been attentive and professional in his dealings with me and I look forward to continued business with him in the f More

by LMANE57
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Peter Pearce
May 27, 2021 -

Mercedes-Benz of North Haven responded

Thank you for your review and kind words for Peter! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of North Haven. The Best or Nothing The Team at Mercedes-Benz of North Haven

May 27, 2021

We have always experienced great service from Mauro Motors. Michael Polvere, sales specialist exceeded our expectations from order to delivery especially the driver technology review. More

by xrxrfc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Kang, Michael Polvere
May 28, 2021 -

Mercedes-Benz of North Haven responded

Congratulations on your new purchase! Thank you for sharing your thoughts about your experience with Michael here at Mercedes-Benz of North Haven. We appreciate your business and hope to see you again soon! The Best or Nothing The Team at Mercedes-Benz of North Haven

May 27, 2021

I had a terrible experience previously at this dealership and was reluctant to go back. I was window shopping late on a Saturday when Mike came out to greet me. He was ready to go home for the night and spen More

by Sara Tufano
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad was excellent with the tech!, Russ Karkachov, Michael Polvere
May 28, 2021 -

Mercedes-Benz of North Haven responded

Thank you for choosing Mercedes-Benz of North Haven, your feedback and five-star rating means a lot to us. We're glad to hear that Michael was able to help, and we hope to see you again! Congratulations on your dream vehicle. We hope you enjoy your GLE, Sara! The Best or Nothing The Team at Mercedes-Benz of North Haven

May 26, 2021

PJ was a great partner and adviser in our sales journey. He is very knowledgeable, responsive, and honest. He instills confidence in his customers that they will be treated well. With his solution-based More

by Al Rawi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PJ Zamani
May 26, 2021 -

Mercedes-Benz of North Haven responded

Thank you! It has been a pleasure serving you, Al. Quality customer service is always our number one priority, and we're happy to hear that PJ met your expectations. Thank you again for choosing Mercedes-Benz of North Haven, we look forward to having you as one of our valued customers for many more years to come! The Best or Nothing The Team at Mercedes-Benz of North Haven

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