
Mercedes-Benz of North Haven
North Haven, CT
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My experience with Mercedes of North Haven is exactly what you would want it to be … exceptional. The primary reason for this rating is that PJ Zamani truly gets the concept of building a relationship what you would want it to be … exceptional. The primary reason for this rating is that PJ Zamani truly gets the concept of building a relationship with a customer and providing them with service beyond their expectations. I visited the showroom on three occasions before I purchased an E300 Sedan and each time PJ was patient and supportive as I changed my mind and test drove nearly every car on the lot. Upon my third visit, I was disappointed with the White E 300 but was adamant that I would purchase a car from this dealership and, specifically from PJ despite the fact that I had several other dealerships begging me for my business. PJ gained by trust and allegiance which , in my opinion, would deem him as an extremely professional and distinguished employee. After the purchase, I had a few minor issues that needed to be addressed and PJ and his Manager, Spencer were more than accommodating and went the extra mile to please me. I will certainly recommend this dealership as well as PJ for anyone interested in purchasing a Mercedes. More
25 words? Not enough to laud this dealership and Scott Molster! So very kind and helpful and communicative. Won’t deal with anyone else! And Nicole is a wonderful service manager and is always so “reachab Molster! So very kind and helpful and communicative. Won’t deal with anyone else! And Nicole is a wonderful service manager and is always so “reachable”. Please know we so appreciate all that Scott does for us..thanks Scott and Nicole! Your exceptional care and concern for our cars is exemplary and beyond what we have ever experienced.. More
I had an amazing experience purchasing my car from MB of North Haven. The entire process was smooth and stress free, which is rare when purchasing a car. I worked with Levius and Tim who made the entire pro North Haven. The entire process was smooth and stress free, which is rare when purchasing a car. I worked with Levius and Tim who made the entire process enjoyable, informative and productive. I would highly recommend this dealer to anyone! More
When I got home my top off antifreeze lights came on. The technician should have checked the antifreeze before he handed over the vehicle other than that it was ok. technician should have checked the antifreeze before he handed over the vehicle other than that it was ok. More
Very impressed at the level of Professionalism of the dealership as a whole, but more importantly of Michael Polvere. He listened and that is unusual! dealership as a whole, but more importantly of Michael Polvere. He listened and that is unusual! More
The best service around! I was helped by PJ Zamani who has always been attentive and accommodating to all my car needs. Couldn’t be more satisfied. has always been attentive and accommodating to all my car needs. Couldn’t be more satisfied. More
I was told at checkout I couldn’t use a 25 coupon as a 100 coupon was applied that the service rep had around. When I examined my bill I saw absolutely no reflection of a 100 coupon applied. When I Calle 100 coupon was applied that the service rep had around. When I examined my bill I saw absolutely no reflection of a 100 coupon applied. When I Called and questioned him he changed his story to there was no coupon just he gave me a lower price. Integrity? I still expect a 25 coupon to be applied - the one I had. More
Everyone there very is friendly. I don’t have any problem am appreciate all the work and also recommend to everyone go there getting service. am appreciate all the work and also recommend to everyone go there getting service. More
Mercedes Benz of North Haven is a great dealership to work with. Always friendly and willing to go the extra mile. I have had several cars with them and always been pleased with the service. work with. Always friendly and willing to go the extra mile. I have had several cars with them and always been pleased with the service. More
Awesome customer service dealing with Scott molster, awesome work done on our Mercedes cla 250 , would definitely recommend to anyone that needs service done on there Mercedes!!! awesome work done on our Mercedes cla 250 , would definitely recommend to anyone that needs service done on there Mercedes!!! More