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Mercedes-Benz of North Haven

North Haven, CT

4.4
1,062 Reviews

620 Washington Ave

North Haven, CT

06473

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Showing 1,062 reviews

March 19, 2021

This place makes the statement Best or nothing The This place makes the statement Best or nothing The service are the world class I feel comfort and safe there because every staff wears mask More

by llk0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul kilbrid, Timothy Kang, Steve Curina
Mar 21, 2021 -

Mercedes-Benz of North Haven responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. The Best or Nothing The Service Team at Mercedes Benz of North Haven

March 19, 2021

Very professional and courteous. Waited on me quickly. I was given a loaner car and did not have to return it until the following day. My car was brought to me clean. I did not have to wait long. More

by MARCIECROWE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ramos
Mar 19, 2021 -

Mercedes-Benz of North Haven responded

Thank you for choosing Mercedes-Benz of North Haven, Marcie. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! The Best or Nothing The Service Team at Mercedes Benz of North Haven

March 18, 2021

When we brought the suv .. Tim Kang write out in paper full detail.. .. after my husband pick up suv full detail wasn’t done like we ask to be .. not happy with service.. from who ever handle doing this s More

by LSayyasenh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Kang, Steve Curina
March 18, 2021

Great experience and it was very professional and I will visit again . I was easy to book an appointment and they were quick and courteous More

by RLSPELLMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John R
Mar 18, 2021 -

Mercedes-Benz of North Haven responded

Thank you so much for your excellent review! We are so glad that John had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of North Haven. Please don't hesitate to reach out if you need anything else. The Best or Nothing The Service Team at Mercedes Benz of North Haven

March 18, 2021

I worked with Scott Molster and as always he is excellent. Had my Mercedes E350 in for services Scott talked me through what was needed to be done. The service was complete on time and Scott revi More

by rnaltieri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Molster
Mar 18, 2021 -

Mercedes-Benz of North Haven responded

Thank you for the kind words for our service department! Scott and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. The Best or Nothing The Service Team at Mercedes Benz of North Haven

March 18, 2021

Outstanding. Excellent service. Super friendly. Took their time with my truck, made sure I understood all that was happening along the way. Love love love. More

by MEGHAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole
Mar 19, 2021 -

Mercedes-Benz of North Haven responded

Meghan, thank you for sharing your thoughts about your experience with Mercedes-Benz of North Haven. We appreciate your business and hope to see you again soon! The Best or Nothing The Service Team at Mercedes Benz of North Haven

March 16, 2021

Service was very friendly and informative of work to be preformed. Follow up calls were made to inform me about additional service needed. My service representative Bob does a great job. More

by Coffeepot91@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
None none
Mar 16, 2021 -

Mercedes-Benz of North Haven responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of North Haven. The Best or Nothing The Service Team at Mercedes Benz of North Haven

March 16, 2021

Service advisor Robert was very professional. He was friendly and knowledgeable. The waiting area was clean and comfortable. Service was on time and done well More

by wclauss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service advisor Robert
Mar 16, 2021 -

Mercedes-Benz of North Haven responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of North Haven, we look forward to having you as one of our valued customers for many more years to come! The Best or Nothing The Service Team at Mercedes Benz of North Haven

March 15, 2021

😃I was very impressed with the second service call @ Mercedes of North Haven! My first service call was with their Town & County Auto Body shop where I was also very impressed with excellent service @ a More

by ARTAYLOR73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Zane from Service dept & Mr. John from Town & County Auto Body.
Mar 15, 2021 -

Mercedes-Benz of North Haven responded

It's great to hear that we were able to help you with your service needs. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of North Haven! The Best or Nothing The Service Team at Mercedes Benz of North Haven

Mar 15, 2021 -

ARTAYLOR73 responded

😃 I am VERY HAPPY!!! I have found a home @ Mercedes of North Haven, CT for my 2006 500 CLK Convertible. I plan on having them do all the service my car needs!!! Excellent service @ Reasonable Prices!!!👏👏👏

March 15, 2021

All I can say is they run like a well oiled machine!! Everyone was efficient and timely I had great service and would recommend this dealership to friends and family More

by RNALFONE
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
PJ Zamani
Mar 15, 2021 -

Mercedes-Benz of North Haven responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! The Best or Nothing The Service Team at Mercedes Benz of North Haven

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