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Mercedes-Benz of North Haven

North Haven, CT

4.4
1,062 Reviews

620 Washington Ave

North Haven, CT

06473

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Showing 1,062 reviews

March 15, 2021

Steve Curina went out of way to help us find the used Mercedes we both wanted. Had to sit around too long to get the paperwork completed. More

by john_maturo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spencer Gottschall, Russ Karkachov, Steve Curina
Mar 15, 2021 -

Mercedes-Benz of North Haven responded

Thank you so much for your wonderful review! We are thrilled that Steve had the opportunity to provide you with the perfect vehicle and deal, however, apologize for the unusually long wait for finance. We are so excited for you to enjoy your new car, and we thank you for choosing Mercedes-Benz of North Haven! The Best or Nothing The Team at Mercedes Benz of North Haven

March 15, 2021

Great service. We’ve been coming to this dealership for service for the last 15 years for my cars while under or out of warranty. Always perfect work. Completely satisfied every time. More

by Caloi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ramos service advisor
Mar 16, 2021 -

Mercedes-Benz of North Haven responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! The Best or Nothing The Service Team at Mercedes Benz of North Haven

March 15, 2021

Friendly and accommodating from start to finish regarding scheduling my service, arrangements for a car, communicating with me throughout the day and cost for the work. More

by HAJUSKAREN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dillon and John in service
Mar 16, 2021 -

Mercedes-Benz of North Haven responded

We are very happy, Karen, to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Best or Nothing The Service Team at Mercedes Benz of North Haven

March 14, 2021

Both PJ and Alberto made our recent purchase smooth and seamless. PJ handled all of the necessary paperwork efficiently and Alberto with his excellent knowledge patiently answered question after question. More

by klipcan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
PJ Zamani, Alberto Rios
Mar 14, 2021 -

Mercedes-Benz of North Haven responded

Thank you for taking the time to leave us this fantastic review. We are very happy to hear that both PJ and Alberto provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Congratulations on your new purchase! The Best or Nothing The Team at Mercedes Benz of North Haven

March 14, 2021

Mercedes Benz of north haven is top notch. No complaints at all would definitely recommend to friends and family. Thanks so much for the help More

by Bryanbhagwandin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alberto Rios
Mar 14, 2021 -

Mercedes-Benz of North Haven responded

Wow! Thank you so much for this great five-star review, Bryan. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here with us Thank you for choosing Mercedes-Benz of North Haven and helping to share the word about us. We’re here for you anytime! The Best or Nothing The Service Team at Mercedes Benz of North Haven

March 13, 2021

Prompt scheduling, easy access to a loaner, timely assessment of repair covered by warranty. They made me very happy! Always a pleasure to work with them More

by VELDER1955
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Ericksen
Mar 14, 2021 -

Mercedes-Benz of North Haven responded

We are very happy to hear Robert provided you with such a positive and "happy" experience! We sincerely value your business and look forward to your next visit. The Best or Nothing The Service Team at Mercedes Benz of North Haven

March 13, 2021

I was extremely disappointed with my visit to Mercedes Benz of North Haven. The work completed on my car through service department was fine however my car was not detailed at all washed and they left dir More

by daylangreer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve Curina
Mar 30, 2021 -

Mercedes-Benz of North Haven responded

Thank you for bringing this to our attention. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case in regards to when your vehicle was returned to you. If you would like to discuss this in more detail, please let us know, and we will get you in touch with our Service Manager. The Service Team at Mercedes Benz of North Haven

March 13, 2021

I'd always pleasantly surprised by the service at Mercedes Benz in North Haven. I cannot wait to visit PJ this fall for an upgrade on my Mercedes More

by LMINICHINO123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
PJ Zamani
Mar 14, 2021 -

Mercedes-Benz of North Haven responded

Thank you! PJ and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of North Haven. The Best or Nothing The Service Team at Mercedes Benz of North Haven

March 13, 2021

I went to service my car and the staff was very nice and helpful and they explain everything in a way that the customer understand thank you More

by EDIL1COQUI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Sheikh, Timothy Kang, Russ Karkachov
Mar 14, 2021 -

Mercedes-Benz of North Haven responded

Thank you so much for your excellent service review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of North Haven. Please don't hesitate to reach out if you need anything else. The Best or Nothing The Service Team at Mercedes Benz of North Haven

March 13, 2021

Always great service here!! Both sales and the service team. Had a great experience purchasing the car last year with PJ, and the team did great with my 10k mile service. Customer for life! More

by ashleemoore13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
PJ Zamani
Mar 14, 2021 -

Mercedes-Benz of North Haven responded

Ashlee, Thank you for the kind words for our service department! PJ and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. The Best or Nothing The Service Team at Mercedes Benz of North Haven

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