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Mercedes-Benz of North Haven

North Haven, CT

4.4
1,062 Reviews

620 Washington Ave

North Haven, CT

06473

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Showing 1,062 reviews

March 09, 2021

Greate Service, the check-in was very fast friendly and finished less than expected I wish they clean my car or been offered but all good More

by AYAAD2002
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't know
Mar 09, 2021 -

Mercedes-Benz of North Haven responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We are pleased to hear your service appointment ran smoothly from start to finish. Please let us know if we can be of any further assistance.

March 09, 2021

Excellent service from service department. I was there for a recall in my car and everybody was very helpful and nice. Besides the recall they washed my car too which was nice l! More

by LIKORAMA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Mar 09, 2021 -

Mercedes-Benz of North Haven responded

Thank you for taking the time to leave us this fantastic, five-star review! We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 08, 2021

Always very courteous and timely. In and out very quick. I have gone to dealers closer to hike but they are not as efficient as North Haven. Thank you. More

by SOUTHBURYEC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Shepard
March 08, 2021

This was my 3rd purchase from Mercedes Benz of North Haven. By far the best experience yet. PJ and Alberto were both terrific and the experience a positive one. More

by klipcan
Friendliness
Recommend Dealer
Yes
Employees Worked With
Muhammad Sabir, Russ Karkachov, PJ Zamani, Alberto Rios
March 08, 2021

My salesman, Peter Pearce, was excellent and very knowledgeable. I'm impressed and pleased with their service staff and in particular, Michael Jordan has been very courteous and helpful. I also wor More

by Patrickkeogh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Pearce
Jan 19, 2023 -

Patrickkeogh responded

I was cheated on this latest Mercedes Benz! Bought a used E350. All checked out. Stored it in my garage and drove it 4,000 miles. Went in for service to find the car now needs $10,000 worth of work, primarily due to rust. (Sub frame, brake lines) Also, apparently the brakes are shot, the transmission leaks and the transfer case is leaking as well. After being a loyal customer for over 20 years, I will never ever go back there again!!

March 07, 2021

My family has worked with Peter for many years in leasing cars. He is wonderful to work with. I contacted him and told him the color car I wanted and specific details I wanted. When I arrived to meet with hi More

by Jenn B
Recommend Dealer
Yes
Employees Worked With
Peter Pearce
March 05, 2021

The staff is very friendly and helpful. Turnaround is always quick. Excellent service always! One of the main reasons I continue to lease a Mercedes. More

by CHARMS756
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
March 05, 2021

Good guys, thorough professionals. But I have a query. I got new tires on my ML350. But they're only inflated to 33 psi instead of 42 at front and 48 at back, which is recommended. I'm unsure why at this ti More

by ahmad.arham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember the name
March 05, 2021

I have been a customer with Mercedes and Bmw of north haven for many years about 25 yrs leasing. I absolutely love doing business with Peter Pearce !!!! Peter Pearce has made my experience easier and More

by Connieriggione
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alberto Rios
March 04, 2021

Made an appointment for service and decided to wait for my car. The waiting room is very clean staff is friendly and helpful. They did the service and cleaned the car. Love this dealership. More

by RUTHRIZZO7
Customer Service
Recommend Dealer
Yes
Employees Worked With
PJ Zamani
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