Mercedes-Benz of Northlake

Mercedes-Benz of Northlake responded

Skippy & Jim, now that's a compliment! We're glad Nate and Billy continue to deliver the kind of Parts Department experience that keeps customers coming back. Whether it's locating the right genuine Mercedes-Benz parts, answering questions, or helping solve a tough parts challenge, they're always ready to jump in and help. We'll be sure to pass along your shoutout. Thanks for your continued support of Mercedes-Benz of Northlake!

Mercedes-Benz of Northlake responded

Kristie, thank you for taking the time to share your experience! We know warranty coverage and contract details can sometimes feel overwhelming, so we're glad Aimie was able to answer your questions and provide the information you needed. Understanding your Mercedes-Benz extended warranty coverage brings valuable peace of mind, and we're happy she could help clarify everything for you. Thank you for choosing Mercedes-Benz of Northlake, and please don't hesitate to reach out if we can assist with anything else in the future!

Mercedes-Benz of Northlake responded

Chris, congratulations on your 2020 GLE 350 and thank you for choosing Mercedes-Benz of Northlake! We're thrilled to hear you found a vehicle with all the right features and mileage, and even happier to know it's been a great fit so far. There's something special about owning your second Mercedes-Benz, and we're honored to be part of that journey. Our Sales, Finance, and Client Relations teams work together to make the car-buying experience as smooth as possible, and we're glad Aimie was able to connect you with the right people along the way. Thank you for trusting us with your purchase, and enjoy every mile in your GLE 350!

Mercedes-Benz of Northlake responded

Thank you for the fantastic recommendation! We're honored to hear that Mercedes Benz of Northlake continues to provide an experience that stands apart. Taking great care of both our guests and their vehicles is what we strive for every day, and we're thrilled that has been your experience. We're especially glad Aimie helps make your visits smooth and efficient so you can get in, get taken care of, and get back on the road. And we couldn't agree more about the newly remodeled showroom... it's definitely worth seeing! Thank you for your loyalty, your kind words, and your five star support.

Mercedes-Benz of Northlake responded

Thank you for the wonderful feedback, Lynn! We are delighted to hear that Aimie provided such exceptional care throughout your experience. Creating a smooth, comfortable, and stress free visit for every guest is always our goal, and we're glad her attentiveness, professionalism, and genuine commitment to customer service made such a positive impression. Thank you for choosing Mercedes Benz of Northlake. We truly appreciate your support and look forward to serving you again in the future!

Mercedes-Benz of Northlake responded

Thank you for the great feedback, Eric! We're delighted to hear that Will Weaver provided such fast and helpful service during your visit. At Mercedes Benz of Northlake, our Parts team is committed to making sure customers get the right parts and accurate information, and it's great to know Will went the extra mile to assist you. We're also glad Carr Jones was able to lend his expertise as one of our Service Technicians to help answer your question. Teamwork like this helps ensure our customers receive the best support possible. Thank you for choosing Mercedes Benz of Northlake for your Mercedes Benz parts and service needs.

Mercedes-Benz of Northlake responded

Thank you, James, for sharing your experience with Aimie. We are delighted to hear she made the process smooth, stress free, and kept you informed every step of the way. Creating an experience where customers feel welcomed, valued, and confident in their care is something Aimie takes great pride in. Your kind words about her professionalism, attentiveness, and genuine commitment to customer service mean a great deal. Thank you for choosing Mercedes Benz of Northlake and for recognizing the difference she made during your visit.

Mercedes-Benz of Northlake responded

Kristie, thank you so much for sharing such kind words. It means a great deal to know that Mercedes Benz of Northlake has remained your first choice from your very first purchase through every visit since. Hearing that our team, and your experiences with Aimie, have consistently made a positive impact truly reinforces why we love what we do. Your 10 out of 10 recommendation is sincerely appreciated.

Mercedes-Benz of Northlake responded

Jennifer, thank you for taking the time to share your experience with us. We are glad to hear that Aimie and our service lane team were able to assist quickly and help ease the stress of seeing that tire pressure light come on. All of us at Mercedes Benz of Northlake appreciate you trusting us with your vehicle and are happy we could help get you safely back on the road. Your kind words mean a lot to our team.

Mercedes-Benz of Northlake responded

Thank you, Eward. We are thrilled to hear that Max was able to make the deal come together for you. Helping guests enjoy a smooth and confident luxury car buying experience is exactly what our sales team strives for at Mercedes Benz of Northlake. It is wonderful to know your wife is enjoying the new vehicle and that Max supported you through every step of the ownership journey. We appreciate your feedback and wish you many enjoyable miles ahead.