Mercedes-Benz of Northlake

Looking for a low mileage one year old (2014) Mercedes Benz Brad was an awesome salesperson. So knowledgable about the C250 Mercedes that I wanted, and very courteous and respectful. Rachel went over all the am Brad was an awesome salesperson. So knowledgable about the C250 Mercedes that I wanted, and very courteous and respectful. Rachel went over all the amazing functions of the Mercedes I purchased with the precision of a surgeon. Chad in the service department was so accommodating and respectful. I can't say enough about how I was treated at Northlake by all the crew. They made me feel like making my dream come true about owning a beautiful Mercedes Benz was their mission. They took care of me with style and class! More

Customer service The customer service was horrible the associate that I spoke with was rude and very unsympathetic for my situation.. He told me that it wasn't his fau The customer service was horrible the associate that I spoke with was rude and very unsympathetic for my situation.. He told me that it wasn't his fauly that I was there ! Lol More

Wow! The best experience in a long time. I worked at a dealer so I know all the inside stuff that goes on. This dealer is awesome! No hidden surprises, Daniel Rodriguez was totally up front I worked at a dealer so I know all the inside stuff that goes on. This dealer is awesome! No hidden surprises, Daniel Rodriguez was totally up front with everything, made this car buying experience one of the best I've had and I have bought roughly 15 cars over the years. Thanks Daniel!!! More

Danny Rodriguez Was excellent I bought my new C Class over the Internet and Phone. I live in Boston, MA. the level of service I received felt like I lived down the street. Danny wa I bought my new C Class over the Internet and Phone. I live in Boston, MA. the level of service I received felt like I lived down the street. Danny was very easy to work with, and in constant communication. Highly recommended!! More

Great experience I had a wonderful buying experience at Northlake. Brad was very knowledgable and helpful during the whole process. I would recommend buying your next I had a wonderful buying experience at Northlake. Brad was very knowledgable and helpful during the whole process. I would recommend buying your next vehicle from Northlake. More

Purchase of used C300 Went to Hendrick on Independence Blvd and they did not want to make a deal, but Northlake sales and customer service were great and they listened to w Went to Hendrick on Independence Blvd and they did not want to make a deal, but Northlake sales and customer service were great and they listened to what we were looking for and what our budget was and was able to work it out to our satisfaction. When I'm ready for my second MB, I will definitely go back. Tucker, Danny and the team were great! Thanks! More

Great experience! DeMarco was a pleasure to work with and went above and beyond the call of duty to help us find the right car and make a good buying decision. Excellen DeMarco was a pleasure to work with and went above and beyond the call of duty to help us find the right car and make a good buying decision. Excellent experience! :) More

Excellent Brad pulled it all together for us! We went in for service on my older C250 and after being introduced to the new C300, fell in love with it. Brad f Brad pulled it all together for us! We went in for service on my older C250 and after being introduced to the new C300, fell in love with it. Brad found the exact vehicle we were looking for and detailed all the options available to either buy or lease. Together with MB outstanding Customer Loyalty program, we were able to drive away with this beautiful car, while experiencing savings we never thought. The whole Northlake Team has really made buying and servicing our vehicle an experience we can look back on with a smile and assurance that our best interests are foremost. More