Mercedes-Benz of Northlake

Great experience This was the best car buying experience that I've ever had. Garrett made everything very easy and he is a awesome salesman. Thanks I love my new car a This was the best car buying experience that I've ever had. Garrett made everything very easy and he is a awesome salesman. Thanks I love my new car and will recommend your dealership to my friends and family. More

Excellent Experience Brad Comfort was excellent to work with through out the buying experience... He was honest and keep me fully informed. Jim Cochran was an expert in th Brad Comfort was excellent to work with through out the buying experience... He was honest and keep me fully informed. Jim Cochran was an expert in the finance area and explained the options and assisted me in making the best financial decision... Jahmal Hemphill empowered me with his explanation on how to operate the overwhelming features of my GL550. Overall... the MB Northlake team put "Delight" back into the car buying experience. Thank you... More

Truly exceptional All and all it was a great experience at this Mercedes-Benz dealership. Alton Crawford is Fabolous from the start to finish. Show all basic feature of All and all it was a great experience at this Mercedes-Benz dealership. Alton Crawford is Fabolous from the start to finish. Show all basic feature of the car and even went on a joyful test drive. Could not have ask for more. There is a couple issue with the car but is getting resolve. Then the finance manager mike was also great to work with and then Jamall who went over the car with us one more time before we took delivery. Definitely would recommend future people to come and buy cars from this dealership. More

Professional service Very happy with our recent purchase of 2014-Mercedes E350 and customer service from Rob. Enjoyed buying experience here at Mercedes Northlake. Will Very happy with our recent purchase of 2014-Mercedes E350 and customer service from Rob. Enjoyed buying experience here at Mercedes Northlake. Will definitely come back for future Mercedes purchase. More

Dream Car Alton was fabulous in making my purchase so easy for me. I love, love my new car and feel very special when driving it. Knowing I never have to pay fo Alton was fabulous in making my purchase so easy for me. I love, love my new car and feel very special when driving it. Knowing I never have to pay for a car wash again is wonderful. Absolutely wonderful customer service. More

Great Buying Experience Want to Thank Mercedes Benz of NorthLake for the perfect example of how car buying should go! I bought the FIRST 2015 C300 from them a few days ago... Want to Thank Mercedes Benz of NorthLake for the perfect example of how car buying should go! I bought the FIRST 2015 C300 from them a few days ago...they gave me "Red Carpet" treatment. I actually showed up on a Sunday - assuming they were open. They were not, but had staff on hand to walk me through the purchase of my vehicle. Jim Cochran took us on a test drive, Chad Woods sat down and worked through the process and numbers with us. Matt had us sign paperwork and Jahmal came to our home and personally walked me through the funcionality of the car! What a STAR team...The transition from team member to team member was seamless and the overall experience was phenomenal! I told Chad that I had actually come prepared for a little fight...as my usual experience is with car buying that you go back and forth for hours until you can come to some agreement. I left there with the payment and down payment I had intended on and not a dollar over within a limited amount of time! Talk about giving you what you want! One last call out - I have two small children and the staff catered to them the entire time with movies, games, snacks and drinks so I could focus on the purchase. Seriously guys...you nailed it! Thank you...loving my Car and the experience! More

Best car buying experience Just want to thank Mercedes-Benz of North lake, I bought a 2014 C 250 from DeMarco Crump and that was the best and most pleasurable car buying experie Just want to thank Mercedes-Benz of North lake, I bought a 2014 C 250 from DeMarco Crump and that was the best and most pleasurable car buying experience I have ever had. Although I was pretty upside down in my 2011 Cadillac Esclade ESV , Demarco and Jacob kept looking and working the deal to get a little closer than they were at first. Demarco made every step of the way comfortable with my wife and I and kept us informed and treated us with the up most respect.I have had many cars in my life and bought several new ones and traded many times and by far Demarco and the North lake Mercedes-Benz staff made this experience one I can truly feel good about, I didn't leave there thinking or wondering dang should I have not done that or should I have did something different And Jacob made the paperwork smooth and painless and was very polite and great to work with and Jahmal Hemphill was great in walking up through the how to use our New Mercedes and how to operate all the bells and whistles, Jahmal was informative and took extra time to make sure I was completely comfortable with my new car. Over all, Amazing Staff at North lake and my wife has a 2007 C 230 Benz and Yes we will go through Mercedes Benz of North Lake when we buy a new Mercedes and hope Demarco is still there so he can sell us a new car for my wife Thanks again V/R Eric Ross More