Mercedes-Benz of Northlake

experience buying new S550 mb The sales associate, Rob Bacharach, was extremely friendly and knowledgeable. I would certainly highly recommend him to my friends and family. Jahma The sales associate, Rob Bacharach, was extremely friendly and knowledgeable. I would certainly highly recommend him to my friends and family. Jahmal Hemphill, Product Concierge, was so helpful explain and demonstrating in detail the features of my New S55. More

Great Car Buying Experience !! Simply put, THE best car buying experience I have ever witnessed. I was helping my 78 years young mother find a replacement for her very tired 1987 E Simply put, THE best car buying experience I have ever witnessed. I was helping my 78 years young mother find a replacement for her very tired 1987 E series. I brought her down to Mercedes Benz of Northlake and do not regret that decision one bit. A beautiful dealership and very high quality people to deal with. Chad Woods did an excellent job helping Mom get over her fear of the newer technology in the Mercedes Benz. He listened to her and he didn't try to sell her a car. He helped her buy a car. In the business office, Jim Cochran was very thorough and really friendly. Both of these gentlemen treated Mom with a great deal of respect and I hope they know how much I appreciate that. You guys are the best ! More

The best sales experience ever!!! I have always owned BMW's and never thought that I would consider purchasing a Mercedes-Benz. After one hour of speaking with Alexis I was ready to p I have always owned BMW's and never thought that I would consider purchasing a Mercedes-Benz. After one hour of speaking with Alexis I was ready to purchase. Alexis was very helpful, knowledgable and understanding of all my needs/concerns. I have recommended Alexis to all of my friends and associates due to her level of quality service. With Alexis and Jahmal on the Northlake team, you are guaranteed to have referrals and repeat customers.....I am one of them!!! Renee Wilson 2013 C 280 owner More

Great experience This was the best car buying experience that I've ever had. Garrett made everything very easy and he is a awesome salesman. Thanks I love my new car a This was the best car buying experience that I've ever had. Garrett made everything very easy and he is a awesome salesman. Thanks I love my new car and will recommend your dealership to my friends and family. More

Excellent Experience Brad Comfort was excellent to work with through out the buying experience... He was honest and keep me fully informed. Jim Cochran was an expert in th Brad Comfort was excellent to work with through out the buying experience... He was honest and keep me fully informed. Jim Cochran was an expert in the finance area and explained the options and assisted me in making the best financial decision... Jahmal Hemphill empowered me with his explanation on how to operate the overwhelming features of my GL550. Overall... the MB Northlake team put "Delight" back into the car buying experience. Thank you... More

Truly exceptional All and all it was a great experience at this Mercedes-Benz dealership. Alton Crawford is Fabolous from the start to finish. Show all basic feature of All and all it was a great experience at this Mercedes-Benz dealership. Alton Crawford is Fabolous from the start to finish. Show all basic feature of the car and even went on a joyful test drive. Could not have ask for more. There is a couple issue with the car but is getting resolve. Then the finance manager mike was also great to work with and then Jamall who went over the car with us one more time before we took delivery. Definitely would recommend future people to come and buy cars from this dealership. More

Professional service Very happy with our recent purchase of 2014-Mercedes E350 and customer service from Rob. Enjoyed buying experience here at Mercedes Northlake. Will Very happy with our recent purchase of 2014-Mercedes E350 and customer service from Rob. Enjoyed buying experience here at Mercedes Northlake. Will definitely come back for future Mercedes purchase. More

Dream Car Alton was fabulous in making my purchase so easy for me. I love, love my new car and feel very special when driving it. Knowing I never have to pay fo Alton was fabulous in making my purchase so easy for me. I love, love my new car and feel very special when driving it. Knowing I never have to pay for a car wash again is wonderful. Absolutely wonderful customer service. More

Great Buying Experience Want to Thank Mercedes Benz of NorthLake for the perfect example of how car buying should go! I bought the FIRST 2015 C300 from them a few days ago... Want to Thank Mercedes Benz of NorthLake for the perfect example of how car buying should go! I bought the FIRST 2015 C300 from them a few days ago...they gave me "Red Carpet" treatment. I actually showed up on a Sunday - assuming they were open. They were not, but had staff on hand to walk me through the purchase of my vehicle. Jim Cochran took us on a test drive, Chad Woods sat down and worked through the process and numbers with us. Matt had us sign paperwork and Jahmal came to our home and personally walked me through the funcionality of the car! What a STAR team...The transition from team member to team member was seamless and the overall experience was phenomenal! I told Chad that I had actually come prepared for a little fight...as my usual experience is with car buying that you go back and forth for hours until you can come to some agreement. I left there with the payment and down payment I had intended on and not a dollar over within a limited amount of time! Talk about giving you what you want! One last call out - I have two small children and the staff catered to them the entire time with movies, games, snacks and drinks so I could focus on the purchase. Seriously guys...you nailed it! Thank you...loving my Car and the experience! More