Mercedes-Benz of Northlake

Salone Family Great experience. Great follow-up and overall great experience. The team was very organized and made the process as easy as possible. I would definite Great experience. Great follow-up and overall great experience. The team was very organized and made the process as easy as possible. I would definitely recommend this dealership! More

MY SALESPERSON @ NORTHLAKE WAS THE BEST I HAVE EVER HAD! After searching several other Mercedes dealerships for the car I wanted, I was lucky enough to find NorthLake and my saleman, Brad Comfort. I have ow After searching several other Mercedes dealerships for the car I wanted, I was lucky enough to find NorthLake and my saleman, Brad Comfort. I have owned 4 Mercedes in the past, but never had the type of sales person who would work so hard (even on his day off!) to find me a perfect car. I'm really not a difficult person, but had exactly the kind of car I wanted and Brad continued to work effortlessly to find me that car. He is responsible, willing, and most importantly understanding of a clients needs and does everything he can to be sure that they are satisified. Northlake is a large dealership; but I found the customer service and people there to be top-notch! More

Very Satisfied First Time Purchaser This was my first milestone purchase as a new grad and the staff made it such a pleasant experience fulfilling everything I requested and more! This was my first milestone purchase as a new grad and the staff made it such a pleasant experience fulfilling everything I requested and more! More

Happy Mercedes owner My experience at Mercedes-Benz of NorthLake was a pleasure, Garrett, Jahmal and Brad were excellent. I have owned several Mercedes in the past but thi My experience at Mercedes-Benz of NorthLake was a pleasure, Garrett, Jahmal and Brad were excellent. I have owned several Mercedes in the past but this was my first new purchase. Garrett made my purchase smooth and easy with no pressure. The rest of the staff was also very helpful. This is a great place to purchase and have your Mercedes serviced. I hope Garrett is there when I make my next purchase. My wife and I are very happy owners. More

Great experience! I enjoyed the no-pressure attitude which made me feel comfortable to take my time and decide. Everyone was very friendly and very helpful. Jim was gr I enjoyed the no-pressure attitude which made me feel comfortable to take my time and decide. Everyone was very friendly and very helpful. Jim was great and Jahmal was so knowledgeable about the car's technology! More

No pressure, friendly, straightforward, and professional I've had some bad experiences trying to purchase cars in the past and so it was with some trepidation that I considered the purchase of a Mercedes (fi I've had some bad experiences trying to purchase cars in the past and so it was with some trepidation that I considered the purchase of a Mercedes (first one). Our sales associate, Brad, was patient, professional, friendly, and knowledgeable. Also important to me was that he did not try to pressure me to buy in any way. I interacted with other sales and managerial staff and found them to be the same way. Being new to Mercedes, Jahmal did a great job explaining the many features of the car. If you are in the market for a Mercedes, I can definitely recommend going to Mercedes Benz of Northlake. More

Great experience I'm very pleased with my new purchase. Chad did a wonderful job with making my dream come true. He informed me of all that Mercedes -Benz of Northlake I'm very pleased with my new purchase. Chad did a wonderful job with making my dream come true. He informed me of all that Mercedes -Benz of Northlake has to offer to their customers. He also made me feel welcomed and even had the car looking like a million bucks.Jahmal assisted me with all the features of my new car and was very knowledgable. I appreciate the time that both of these young men spent with me to make sure I had a smile on my face. I would recommend this dealership to anyone..... More

Thank You AS i marked on the upper portion. great to excellent from the time we got greeted by the girls at the door till we drove away with the Benz. AS i marked on the upper portion. great to excellent from the time we got greeted by the girls at the door till we drove away with the Benz. More

very comfortable I feel lucky to find a dealerShip like Mercedes-Benz of Northlake and especially DeMarco Crump. He's very nice, patient and comfortable talking to and I feel lucky to find a dealerShip like Mercedes-Benz of Northlake and especially DeMarco Crump. He's very nice, patient and comfortable talking to and dealing with. More

Excellent Service Jim Cochran was great to work with and did everything possible to make sure we were happy with our purchase. I highly recommend Jim and MB of Northla Jim Cochran was great to work with and did everything possible to make sure we were happy with our purchase. I highly recommend Jim and MB of Northlake. More