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Mercedes-Benz of Northlake

Charlotte, NC

4.6
521 Reviews

10725 Old Statesville Rd.

Charlotte, NC

28269

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521 Reviews of Mercedes-Benz of Northlake

May 22, 2021

Wonderful car-buying experience!John Sims and Joseph Wonderful car-buying experience! John Sims and Joseph Burka made it possible for me to build my ‘21 E 450. Zah’rea Stevenson was a fantastic techno More

by pcotter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Burka, John Sims, Zahrea Stevenson, Joseph Williams
May 25, 2021 -

Mercedes-Benz of Northlake responded

Hi Pcotter, thank you for taking the time to leave a review for us at Mercedes-Benz of Northlake. We're happy we could meet your expectations!

May 17, 2021

John Sims and staff made our buying experience the very best ever. I will recommend this dealership and staff to everyone! Professionalism, knowledgeable and very courteous! More

by Erictlittle1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sims, Dietrich Wright, Joseph Williams
May 18, 2021 -

Mercedes-Benz of Northlake responded

Erictlittle1, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Northlake.

May 14, 2021

Nicholas Collins is a ten in service! Communication was outstanding! Thank you for getting my car back sooner than promised and for attention to detail! More

by Bdkjames
Recommend Dealer
Yes
Employees Worked With
Nick Collins
May 17, 2021 -

Mercedes-Benz of Northlake responded

Hi Bdkjames, thank you for taking the time to leave a review for us at Mercedes-Benz of Northlake. We're happy we could meet your expectations!

May 04, 2021

Omg the most amazing day at Hendricks Mercedez Northlake. I met the most wonderful people every. Please come and see Nancy Wilkinson, Bradley Coppola and Rachel Westmoreland for a deal of a life time. You wi More

by sherrirob2003
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley Coppola, Rachel Westmoreland
May 05, 2021 -

Mercedes-Benz of Northlake responded

Hi sherrirob2003, We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 03, 2021

Thank you I had a great experience when they looked at my car the people were great and I had no problems with my visit More

by Ximil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zahrea Stevenson
May 04, 2021 -

Mercedes-Benz of Northlake responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 01, 2021

Had the opportunity to work with Bradley Coppola and had an awesome expierience, Will be telling my friends and family Mercedes Benz Northlake is the place to have a great experience!! More

by Chochilala
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley Coppola
May 04, 2021 -

Mercedes-Benz of Northlake responded

Chochilala, we are so pleased you enjoyed your visit to Mercedes-Benz of Northlake!

April 30, 2021

Wonderful people, service and dealership! We came from out of town and they were so accommodating of our schedule. Spent time going through every detail of the car. More

by Terrie
Recommend Dealer
Yes
Employees Worked With
Christopher Scotti, Zahrea Stevenson
May 01, 2021 -

Mercedes-Benz of Northlake responded

Terrie, thank you for sharing your positive experience with Mercedes-Benz of Northlake! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 30, 2021

Amazing car-buying experience! Too many compliments to list! Our Client Advisor, John Sims, redefines the "car salesman" stereotype. John not only has our business for life...he is officially on our Chr More

by Slittle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Nolan, John Sims, Dietrich Wright, Joseph Williams
May 01, 2021 -

Mercedes-Benz of Northlake responded

Slittle, we're so glad that we were able to go above and beyond your expectations! We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Northlake

April 29, 2021

I had a great experience with Zah’rea! She was patient and kind. I’m grateful to have a full understanding of the technology on my vehicle. More

by Rlit
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zahrea Stevenson
Apr 29, 2021 -

Mercedes-Benz of Northlake responded

Hi Rlit, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

April 29, 2021

Excellent sales experience. My salesman, John Sims, did a great job. Zah’rea Stevenson explained the car very well. Joe Williams in finance made the buying process easy and straightforward. Certainly one of More

by ahr34
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sims, Zahrea Stevenson, Joseph Williams
May 01, 2021 -

Mercedes-Benz of Northlake responded

We are so honored to receive such an amazing review about our staff, ahr34! We do hope we can be of assistance in the future. Take care!

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