Mercedes-Benz of Northlake

Amazing car-buying experience! Too many compliments to list! Our Client Advisor, John Sims, redefines the "car salesman" stereotype. John not only has our business for life...he is officially on our Chr list! Our Client Advisor, John Sims, redefines the "car salesman" stereotype. John not only has our business for life...he is officially on our Christmas card list! Kudos to Hendrick for fueling an amazing, trustworthy team at Mercedes-Benz of Northlake; John Sims, Joe Williams, Dietrich Wright and Todd Nolan...They represent you well! Great Team. Great Cars. Great Experience. More

I had a great experience with Zah’rea! She was patient and kind. I’m grateful to have a full understanding of the technology on my vehicle. and kind. I’m grateful to have a full understanding of the technology on my vehicle. More

Excellent sales experience. My salesman, John Sims, did a great job. Zah’rea Stevenson explained the car very well. Joe Williams in finance made the buying process easy and straightforward. Certainly one of great job. Zah’rea Stevenson explained the car very well. Joe Williams in finance made the buying process easy and straightforward. Certainly one of the best buying experiences I’ve had. Would highly recommend. More

Bradley is the best, always so thoughtful and helpful! He remembered all of the small details to make sure you felt important. He was always thinking of budget and helped point you in the right direction in remembered all of the small details to make sure you felt important. He was always thinking of budget and helped point you in the right direction in regards to that! More

I had a great experience with Zahrea Stevenson, Mike Masotti and Brad Comfort!! Everyone at this location has been a pleasure to work with!! Thank you! Masotti and Brad Comfort!! Everyone at this location has been a pleasure to work with!! Thank you! More

Zahrea was an excellent instructor. She made my training enjoyable and now I understand all of the controls. She was a pleasure to work with, very patient and explained everything in detail. Chris Scotti my enjoyable and now I understand all of the controls. She was a pleasure to work with, very patient and explained everything in detail. Chris Scotti my sales representative was also outstanding. He was well trained to discuss all aspects of the car and it’s features and benefits. What I especially like was there was no pressure and he did not hassle in anyway. I would highly recommend both of these individuals because of their knowledge and understanding of the customers needs. More

Bradley was excellent from start to finish. Incredibly professional and straight to the point. Will be returning to do business with Bradley in the future. Thanks again to the Mercedes Northlake team. professional and straight to the point. Will be returning to do business with Bradley in the future. Thanks again to the Mercedes Northlake team. More

This is my first Mercedes-Benz and I am truly happy with the service at the Northlake location. I was updated regularly and they were very accommodating. The waiting area is top notch. I did not feel like I the service at the Northlake location. I was updated regularly and they were very accommodating. The waiting area is top notch. I did not feel like I was waiting for service. I am very happy with the service and staff. Top notch! More

We had such a great experience with John Sims and Paola Harris when we purchased our car. John Sims provided a professional and friendly atmosphere during the purchase and Paola Harris continue that type o Harris when we purchased our car. John Sims provided a professional and friendly atmosphere during the purchase and Paola Harris continue that type of service as well. I would recommend John Sims to anyone interested in buying a car. More

Got some debris caught in my run flat tire. DeMarco Crump came in on his day off and helped me out along with Nick so that I wouldn’t have to be without my car for too long. As a single mom, I appreciate all came in on his day off and helped me out along with Nick so that I wouldn’t have to be without my car for too long. As a single mom, I appreciate all the help I can get to keep my car on the road! You guys are phenomenal! Keep being cool! More