Mercedes-Benz of Northlake

I came in and worked with Tariq Metwally on purchasing my dream car the C63s AMG, it was nothing but an amazing and easy experience, he had everything ready for me when I came in after we had spoked on the p dream car the C63s AMG, it was nothing but an amazing and easy experience, he had everything ready for me when I came in after we had spoked on the phone and made the process even quicker and easier. He gave me the best offer I can find and always kept up with me on any updates, I also worked with Michael Masotti, he did everything he can to help me out and explained all of the warranties I can get and how simple it is to take advantage of it, if you are looking for an easy process to purchase a car. and to get the smoothest process done go to Tariq Metwally and Michael Masotti cant stress it enough!! More

We were very appreciative of the dealership squeezing us in for service at the last minute on a Friday morning. We travelled hundreds of miles from up east with almost no air conditioning with a return trip in for service at the last minute on a Friday morning. We travelled hundreds of miles from up east with almost no air conditioning with a return trip coming in two days. Kelley Murchie was kind, understanding and above all, professional in assisting us with the necessary service and advice for our vehicle. We are extremely grateful for her service. More

Darren Barnes is one of the nicest and most genuine salespeople I have ever encountered. I have bought a few cars and he’s the only person I’ve ever seen show a genuine interest in my needs. Thank you salespeople I have ever encountered. I have bought a few cars and he’s the only person I’ve ever seen show a genuine interest in my needs. Thank you Darren! More

Kelly M. And Jeremy W. In the service dept. are on cue with answering any questions.. service issues.. and will give you 1 on 1 time you deserve. It’s the onl And Jeremy W. In the service dept. are on cue with answering any questions.. service issues.. and will give you 1 on 1 time you deserve. It’s the only Mercedes dealership for me. Dave S. Mooresville. More

Terrance in parts is always a great help makes my parts buying experience easy and fast buying experience easy and fast More

It was a pleasure working with Bradley Coppola. He made the whole process with easy and simple. I had a great experience. He made the whole process with easy and simple. I had a great experience. More

Johnny in parts is exceptional. Would recommend anyone to them rather than any other Mercedes dealership around. Johnny has been super helpful to get me anything I need. Not only ca Would recommend anyone to them rather than any other Mercedes dealership around. Johnny has been super helpful to get me anything I need. Not only cares about you but also getting what you need in a timely manner. More

Johnny gets the job done! He helped me as quickly as he could and helped me find all the right car parts I needed all the while keeping a smile on his face. I don’t know much He helped me as quickly as he could and helped me find all the right car parts I needed all the while keeping a smile on his face. I don’t know much about cars but Johnny helped explain things in a way that made sense! More

I would recommend Northlake over any of the Mercedes dealers. Johnny in parts has been wonderful to find parts for me. This dealership is here to help you and meet your needs not to rip you off. 10/10 W dealers. Johnny in parts has been wonderful to find parts for me. This dealership is here to help you and meet your needs not to rip you off. 10/10 Would recommend More

I have nothing but great things to say about my experience at Mercedes-Benz Northlake. I came in when lights on my car came on. Kelley was there and she really wanted to help…maybe because I looked experience at Mercedes-Benz Northlake. I came in when lights on my car came on. Kelley was there and she really wanted to help…maybe because I looked as if I was about to completely fall apart. I was having a bad day. Kelley really felt she needed to help get me through that moment. From then, she walked me through everything and within a week’s time, my car was fixed. If I ever have any issues with my car, I will be sure to call Kelley first. More