Mercedes-Benz of Northlake

Kelly M. And Jeremy W. In the service dept. are on cue with answering any questions.. service issues.. and will give you 1 on 1 time you deserve. It’s the onl And Jeremy W. In the service dept. are on cue with answering any questions.. service issues.. and will give you 1 on 1 time you deserve. It’s the only Mercedes dealership for me. Dave S. Mooresville. More

Terrance in parts is always a great help makes my parts buying experience easy and fast buying experience easy and fast More

It was a pleasure working with Bradley Coppola. He made the whole process with easy and simple. I had a great experience. He made the whole process with easy and simple. I had a great experience. More

Johnny in parts is exceptional. Would recommend anyone to them rather than any other Mercedes dealership around. Johnny has been super helpful to get me anything I need. Not only ca Would recommend anyone to them rather than any other Mercedes dealership around. Johnny has been super helpful to get me anything I need. Not only cares about you but also getting what you need in a timely manner. More

Johnny gets the job done! He helped me as quickly as he could and helped me find all the right car parts I needed all the while keeping a smile on his face. I don’t know much He helped me as quickly as he could and helped me find all the right car parts I needed all the while keeping a smile on his face. I don’t know much about cars but Johnny helped explain things in a way that made sense! More

I would recommend Northlake over any of the Mercedes dealers. Johnny in parts has been wonderful to find parts for me. This dealership is here to help you and meet your needs not to rip you off. 10/10 W dealers. Johnny in parts has been wonderful to find parts for me. This dealership is here to help you and meet your needs not to rip you off. 10/10 Would recommend More

I have nothing but great things to say about my experience at Mercedes-Benz Northlake. I came in when lights on my car came on. Kelley was there and she really wanted to help…maybe because I looked experience at Mercedes-Benz Northlake. I came in when lights on my car came on. Kelley was there and she really wanted to help…maybe because I looked as if I was about to completely fall apart. I was having a bad day. Kelley really felt she needed to help get me through that moment. From then, she walked me through everything and within a week’s time, my car was fixed. If I ever have any issues with my car, I will be sure to call Kelley first. More

Terence Is a good young man. He was very manageable and professional and he did it all with the smile and had great patience with us older ladies that don’t know anything about c He was very manageable and professional and he did it all with the smile and had great patience with us older ladies that don’t know anything about cars.👌🏻 More

Terence in the parts department area is very helpful and polite he knew exactly what I needed and had it waiting at the counter for me when I arrived best customer service in charlotte polite he knew exactly what I needed and had it waiting at the counter for me when I arrived best customer service in charlotte More

"Exceptional service from Mercedes-Benz Northlake. My service advisor Kelley Murchie Professional, knowledgeable, and went above and beyond to ensure a smooth experience. Highly recommend!" My service advisor Kelley Murchie Professional, knowledgeable, and went above and beyond to ensure a smooth experience. Highly recommend!" More