Mercedes-Benz of Northlake

Bradley and Micheal were great from start to finish. I recommend and will be buying next car with these guys!!! I recommend and will be buying next car with these guys!!! More

I recently had the pleasure of purchasing a Mercedes-Benz, and I must express my utmost satisfaction with the outstanding service provided by Paul Alfieri. From the moment I walked into the dea Mercedes-Benz, and I must express my utmost satisfaction with the outstanding service provided by Paul Alfieri. From the moment I walked into the dealership, Paul's professionalism, expertise, and genuine commitment to customer satisfaction were truly commendable. First and foremost, Paul's knowledge of the Mercedes-Benz lineup was extensive. He took the time to understand my preferences and requirements, guiding me through various models and features with patience and enthusiasm. His ability to explain complex technical details in a way that was easy to understand made the entire process enjoyable and stress-free. What truly set Paul apart was his dedication to ensuring that I found the perfect vehicle. Unlike some salespeople who prioritize the sale over customer needs, Paul demonstrated a genuine interest in my satisfaction. He went above and beyond to address my questions and concerns, offering valuable insights that helped me make an informed decision. Throughout the negotiation process, Paul displayed transparency and honesty. There were no hidden fees or surprises; he provided a clear breakdown of the costs and financing options available. His professionalism and integrity instilled confidence in the transaction, making me feel secure in my decision to purchase a Mercedes-Benz. Paul Alfieri's commitment to customer service extended beyond the sale itself. He took the time to familiarize me with the features of my new vehicle, ensuring that I left the dealership with a thorough understanding of its capabilities. This level of personalized attention made the transition into my new Mercedes-Benz seamless and enjoyable. In conclusion, my experience with Paul Alfieri was nothing short of exceptional. His expertise, transparency, and customer-centric approach truly set him apart in the business. If you're in the market for a Mercedes-Benz and want a hassle-free, enjoyable buying experience, I highly recommend seeking out Paul Alfieri. He is not just a salesperson but a true automotive enthusiast dedicated to making your car-buying journey remarkable. More

Christian in service was great and a pleasure to deal with. I would recommend this dealership and Christian to anyone in the area with. I would recommend this dealership and Christian to anyone in the area More

Terence at the parts department was amazing! He was very helpful. Definitely would go back ! He was very helpful. Definitely would go back ! More

Terence in the parts department is simple the best I met him at a Mercedes car show event he knew so much about my car I just knew he would the perfect person to do business with I’ve been buying parts from him at a Mercedes car show event he knew so much about my car I just knew he would the perfect person to do business with I’ve been buying parts from him ever sense More

Whether you want to keep your ol' whip running like new or until you can come in and get that new S class, Terence in parts will get you what you need. or until you can come in and get that new S class, Terence in parts will get you what you need. More

Terence in the parts department is the best his passion for cars really shows through his work for cars really shows through his work More

I recommend this place 100%. Thank you Terrence for always answering all my questions and making my experience better. Thank you Terrence for always answering all my questions and making my experience better. More

Excellent service at Northlake! Special thanks to Christian who helped me out along the way! Thanks for making it a smooth process! Special thanks to Christian who helped me out along the way! Thanks for making it a smooth process! More

My experience here was hands down the best experience I have ever had at Mercedes! Thank you Christian for your accomodations! have ever had at Mercedes! Thank you Christian for your accomodations! More