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Mercedes-Benz of Northlake

Charlotte, NC

4.5
524 Reviews

10725 Old Statesville Rd.

Charlotte, NC

28269

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524 Reviews of Mercedes-Benz of Northlake

April 02, 2014

The best car buying experience I have had in a long time Garrett was wonderful and patient as he helped me through my anxiety around purchasing a car. Jamhal answered all of my questions about the Mercedes More

by Mimi12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garrett McMullen, Jahmal Hemphill
Apr 20, 2019 -

Mercedes-Benz of Northlake responded

Thank you for your review!

March 30, 2014

Mercedes Benz of Northlake My experience with Mercedes Benz of Northlake was the most positive vehicle purchase experience of my like. Not only were the facilities world clas More

by ecook0070
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jahmal Hemphill
Apr 20, 2019 -

Mercedes-Benz of Northlake responded

Thank you for your review!

March 29, 2014

John Harper provided excellent customer service and follow-up. He was extremely knowledgeable and answered all of our questions. We highly recommend him and will refer him to other prospective buyers More

by Lp0545
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Harper, John Harper
Apr 20, 2019 -

Mercedes-Benz of Northlake responded

Thank you for your review!

March 28, 2014

The entire purchase process was a pleasurable experience. John Harper was inviting, knowledgeable of the product, and shared my excitement for the purchase. His facilitation of the deal made things run smoot More

by jmcdougall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Harper
Apr 20, 2019 -

Mercedes-Benz of Northlake responded

Thank you for your review!

March 25, 2014

Excellent people and attention given associated with my purchase. Very professional and helpful team. Would gladly refer anyone to them for future needs. Regards Greg Lowe More

by glowe
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Lowe, Jahmal Hemphill
Apr 19, 2019 -

Mercedes-Benz of Northlake responded

Thank you for your review!

March 23, 2014

Best selection in the Carolinas for high end luxury vehicles, new or used. Sales staff get an eleven out of ten rating . Friendly, courteous, and above all , they are willing to go that extra little bi More

by haynes1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Woods, Jahmal Hemphill
Apr 19, 2019 -

Mercedes-Benz of Northlake responded

Thank you for your review!

March 19, 2014

From the moment we stepped into the brand new looking building of the Mercedes-Benz of Northlake shopping for a new car, my wife and I new that we came to the right place. Excellent facilities of the dea More

by ynovozhe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DeMarco Crump, Jahmal Hemphill
Apr 19, 2019 -

Mercedes-Benz of Northlake responded

Thank you for your review!

March 17, 2014

Jim, Mike and Jahmal made buying my new automobile a great experience! Very knowledgeable, very polite and friendly! He was very understanding of what my needs were! I would definitely recommend this More

by DocEric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Cochran, Jahmal Hemphill
Apr 19, 2019 -

Mercedes-Benz of Northlake responded

Thank you for your review!

March 15, 2014

Scott was very accommodating as we looked at 10 cars, drove 3 and haggled on trade value. He was extremely professional, easy going and easy to work with. Jahmal was clearly an expert on all the creatu More

by dmixer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Anderson, Jahmal Hemphill
Apr 19, 2019 -

Mercedes-Benz of Northlake responded

Thank you for your review!

March 14, 2014

Jim was a very friendly and helpful salesman. The purchasing process was painless and uncomplicated. The vehicle I purchased was in pristine condition and was at a great price. I was very pleased doi More

by jscebbi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Cochran
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