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Mercedes-Benz of Northlake

Charlotte, NC

4.6
521 Reviews

10725 Old Statesville Rd.

Charlotte, NC

28269

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521 Reviews of Mercedes-Benz of Northlake

March 28, 2014

The entire purchase process was a pleasurable experience. John Harper was inviting, knowledgeable of the product, and shared my excitement for the purchase. His facilitation of the deal made things run smoot More

by jmcdougall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Harper
Apr 20, 2019 -

Mercedes-Benz of Northlake responded

Thank you for your review!

March 25, 2014

Excellent people and attention given associated with my purchase. Very professional and helpful team. Would gladly refer anyone to them for future needs. Regards Greg Lowe More

by glowe
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Lowe, Jahmal Hemphill
Apr 19, 2019 -

Mercedes-Benz of Northlake responded

Thank you for your review!

March 23, 2014

Best selection in the Carolinas for high end luxury vehicles, new or used. Sales staff get an eleven out of ten rating . Friendly, courteous, and above all , they are willing to go that extra little bi More

by haynes1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Woods, Jahmal Hemphill
Apr 19, 2019 -

Mercedes-Benz of Northlake responded

Thank you for your review!

March 19, 2014

From the moment we stepped into the brand new looking building of the Mercedes-Benz of Northlake shopping for a new car, my wife and I new that we came to the right place. Excellent facilities of the dea More

by ynovozhe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DeMarco Crump, Jahmal Hemphill
Apr 19, 2019 -

Mercedes-Benz of Northlake responded

Thank you for your review!

March 17, 2014

Jim, Mike and Jahmal made buying my new automobile a great experience! Very knowledgeable, very polite and friendly! He was very understanding of what my needs were! I would definitely recommend this More

by DocEric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Cochran, Jahmal Hemphill
Apr 19, 2019 -

Mercedes-Benz of Northlake responded

Thank you for your review!

March 15, 2014

Scott was very accommodating as we looked at 10 cars, drove 3 and haggled on trade value. He was extremely professional, easy going and easy to work with. Jahmal was clearly an expert on all the creatu More

by dmixer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Anderson, Jahmal Hemphill
Apr 19, 2019 -

Mercedes-Benz of Northlake responded

Thank you for your review!

March 14, 2014

Jim was a very friendly and helpful salesman. The purchasing process was painless and uncomplicated. The vehicle I purchased was in pristine condition and was at a great price. I was very pleased doi More

by jscebbi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Cochran
March 12, 2014

Rob is great to work with! I am very selective on things I want and like in a car. He listened to all of what I said and took me right to a car that I couldn't pick out better myself. I couldn't ask for a More

by lberry789
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Bacharach
March 09, 2014

Friendly,knowledgeable,follows up on us often to make sure we are happy with our purchase. We would want Alton to be our salesperson again and again. Thank you Alton for your service! More

by pat mull
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alton Crawford
Apr 20, 2019 -

Mercedes-Benz of Northlake responded

Thank you for your review!

March 09, 2014

This is the second car I have purchased from this dealership. The sales process is always smooth, and service is fabulous. The dealership is immaculate, and always a pleasure to visit. I highly re More

by stanczak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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