
Mercedes-Benz of Northlake
Charlotte, NC
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524 Reviews of Mercedes-Benz of Northlake
The best car buying experience I have had in a long time Garrett was wonderful and patient as he helped me through my anxiety around purchasing a car. Jamhal answered all of my questions about the Mercedes Garrett was wonderful and patient as he helped me through my anxiety around purchasing a car. Jamhal answered all of my questions about the Mercedes features, he is a true enthusiast. They both made my car buying experience pleasurable. More
Mercedes Benz of Northlake My experience with Mercedes Benz of Northlake was the most positive vehicle purchase experience of my like. Not only were the facilities world clas My experience with Mercedes Benz of Northlake was the most positive vehicle purchase experience of my like. Not only were the facilities world class, but the people my wife and I came in contract were as well. From Alton Crawford who led the team, to Jahmal Hemphill who helped us get acquainted with our new vehicle, to parts desk who helped us get some accessories for our new vehicle and to the person who helped us complete all of the documents required to purchase this vehicle. It truly was an impressive group of people and a great experience. Job well done! Ed & Kim Cook More
John Harper provided excellent customer service and follow-up. He was extremely knowledgeable and answered all of our questions. We highly recommend him and will refer him to other prospective buyers follow-up. He was extremely knowledgeable and answered all of our questions. We highly recommend him and will refer him to other prospective buyers. He was a pleasure to work with. More
The entire purchase process was a pleasurable experience. John Harper was inviting, knowledgeable of the product, and shared my excitement for the purchase. His facilitation of the deal made things run smoot John Harper was inviting, knowledgeable of the product, and shared my excitement for the purchase. His facilitation of the deal made things run smooth. I would definitely reach out to him again for our next Mercedes Benz purchase. More
Excellent people and attention given associated with my purchase. Very professional and helpful team. Would gladly refer anyone to them for future needs. Regards Greg Lowe purchase. Very professional and helpful team. Would gladly refer anyone to them for future needs. Regards Greg Lowe More
Best selection in the Carolinas for high end luxury vehicles, new or used. Sales staff get an eleven out of ten rating . Friendly, courteous, and above all , they are willing to go that extra little bi vehicles, new or used. Sales staff get an eleven out of ten rating . Friendly, courteous, and above all , they are willing to go that extra little bit that seals the deal. Definitely would recommend or purchase again from this dealer. You will be treated with the utmost respect and above all, if they say they will do it , that is exactly what they will do. More
From the moment we stepped into the brand new looking building of the Mercedes-Benz of Northlake shopping for a new car, my wife and I new that we came to the right place. Excellent facilities of the dea building of the Mercedes-Benz of Northlake shopping for a new car, my wife and I new that we came to the right place. Excellent facilities of the dealership are very modern, spacious, and well equipped. Friendly staff makes everything possible to make you feel comfortable and welcome. Great selection of cars and an excellent website help make the selection quick and efficient. All information that we requested upfront was presented in the most convenient and open format. Price negotiation was very friendly and rather quick. We ended up leasing a 2014 C250 Coupe. Car delivery was also excellent. I'd like to thank the entire team once again for a very pleasant car buying experience at the Mercedes-Benz of Northlake - our sales consultant DeMarco Crump, sales manager Clint Bex, finance officers Deryck Siebs and Mike Mihoch, and the delivery specialist Jahmal Hemphill. We will definitely recommend this dealership to friends and family, and are looking forward to a long lasting relationship. Sincerely, Yefim Novozhenets & Olga Hoagland More
Jim, Mike and Jahmal made buying my new automobile a great experience! Very knowledgeable, very polite and friendly! He was very understanding of what my needs were! I would definitely recommend this great experience! Very knowledgeable, very polite and friendly! He was very understanding of what my needs were! I would definitely recommend this dealership and representative to family and friends. More
Scott was very accommodating as we looked at 10 cars, drove 3 and haggled on trade value. He was extremely professional, easy going and easy to work with. Jahmal was clearly an expert on all the creatu drove 3 and haggled on trade value. He was extremely professional, easy going and easy to work with. Jahmal was clearly an expert on all the creature comforts of our GLK350 and an excellent teacher. His instructions were crisp and his lessons extremely friendly. Jason walked us through the business side of the deal quickly and without a glitch. I should have asked for a preview of the service department as this is most likely where I will bring the vehicle in the future. More
Jim was a very friendly and helpful salesman. The purchasing process was painless and uncomplicated. The vehicle I purchased was in pristine condition and was at a great price. I was very pleased doi purchasing process was painless and uncomplicated. The vehicle I purchased was in pristine condition and was at a great price. I was very pleased doing business with this dealership and would recommend it to anyone interested in purchasing a vehicle. More