Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Novi
Novi, MI
519 Reviews
Welcome to Mercedes_Benz of Novi. We opened our doors 25 years ago in October of 1997 as Detroit's second exclusive Mercedes-Benz dealer. We have been engaged in delighting Mercedes owners ever since. You cannot miss our 50,000 square foot facility on the northwest corner of Grand Rover ave and Haggerty Rd. No matter if your Merceedes is brand new or vintage, we have the staff to assist you with ALL of our Mercedes needs. New,pre-owned, service or parts....it's what we do! In fact, working with Mercedes-Benz is all we do. 100% of our resources are dedicted to helping you enjoy your Mercedes experience. We are all delighted and proud to work with such a fine product every day and we sincerely want to help make your Mercedes experience exceptional! Please call us or stop in for a visit. There is always something new and exciting to see. We are never too busy to spend a few moments with our friends who enjoy driving their Mercedes.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 519 reviews
December 03, 2023
Zero communication, no one call me back or reply on my email and I will search on another Delar email and I will search on another Delar More
by Osamahaggaz
Employees Worked With
Helpful December 01, 2023
Evan walked out to meet us in the parking lot while we were looking at cars. Everyone in the dealership was friendly and helpful. Signing the paperwork was smooth and quick. The concierge was quite knowle were looking at cars. Everyone in the dealership was friendly and helpful. Signing the paperwork was smooth and quick. The concierge was quite knowledgeable, friendly and very helpful. Evan asked what features we had in mind, showed us the exact vehicles we were looking for, kept us informed, very attentive. Highly recommend Evan at this dealership. More
by romkirk
October 17, 2023
The vehicle purchase itself was a breeze. Got lucky to find a vehicle coming out of the loaner fleet at a discount. Got lucky to find a vehicle coming out of the loaner fleet at a discount. More
by Mr. Mike
Employees Worked With
October 01, 2023
Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Thank you for business Excellent Excellent Excellent Excellent Excellent Excellent Excellent Thank you for business More
by tcodreanu
Employees Worked With
October 01, 2023
The experience was great and my salesman Eric Wheeler was very good with all information that I needed very good with all information that I needed More
by karynedeering
Employees Worked With
September 16, 2023
The staff is very professional. The waiting room is nice. I had a time problem, and the staff made an effort to get my work done quickly. The waiting room is nice. I had a time problem, and the staff made an effort to get my work done quickly. More
by marzella
Employees Worked With
the service staff is not listed above.
September 05, 2023
my salesperson candace was absolutely amazing she answered all my questions and helped me understand everything clearly and made my experience buying my 1st Mercedes amazing. answered all my questions and helped me understand everything clearly and made my experience buying my 1st Mercedes amazing. More
by mikelekocaj
August 26, 2023
Chase Ghesquiere is an outstanding sales professional. He went over and above to make sure my EQE delivery experience was the best! He went over and above to make sure my EQE delivery experience was the best! More
by Marty
Employees Worked With
