Mercedes-Benz of Novi

Recently, we were in the market looking to purchase a S550 benz. We owned a 2003 S500 at the time and wanted to trade up. This was to be our fourth mercedes purchase over the years. Although we live in S550 benz. We owned a 2003 S500 at the time and wanted to trade up. This was to be our fourth mercedes purchase over the years. Although we live in Michigan, two of our purchases have been made out of state, one in Ohio and the other in Wisconsin. This recent search took us back to Ohio and on to Chicago in search of the ultimate purchase experience. My wife insisted that we take a look at the dealership in Novi. Well, that turned out to be very good advice. Not only was the price important but the friendliness of the staff, the willingness to work with you, the presentation of the products, knowledge of the products and the establishment of trust are points that we consider carefully when making our purchase. Sales representative Noor Namou was invaluable, she listened, found the car that we wanted, put together the financing, put our minds at ease with the warranty packages and did this all with the friendliest of smiles. We felt very comfortable with her it was like working with a friend. We would be very happy to recommend this dealership to anyone looking to buy a great car at a great place! Mercedes Benz Of Novi thank you, we are enjoying our new 2013 S550! Ira and Shirley Washington More

I recently leased a 2013 E-class Mercedes from Benz of Novi. After the extraordinary service I received from the saleswoman, I felt compelled to share my experience. Noor Kalasho was knowledgeable, helpfu Novi. After the extraordinary service I received from the saleswoman, I felt compelled to share my experience. Noor Kalasho was knowledgeable, helpful, and worked diligently to get me the best deal possible. Noor works hard to close the deal but does not pressure the customer, which is rare for a salesperson. For anyone looking for a Mercedes in Metro Detroit, I highly advise working with Noor. My colleagues and I have since leased 5 vehicles from her dealership and could not be happier with our vehicles. -Ali B- More

My experience with this dealer has been great and the Sales rep has been astonishing. She is very friendly, helpful and courteous. She helped me find the right vehicle for the right affordable price. I a Sales rep has been astonishing. She is very friendly, helpful and courteous. She helped me find the right vehicle for the right affordable price. I am very pleased with Noor and I will refer this dealer to my friends. More

Great overall service. Very friendly and professional. Answered all questions and made it very easy to do business. I would recommend this dealership to everyone. Answered all questions and made it very easy to do business. I would recommend this dealership to everyone. More

Kimberly was terrific- knowlegeable, friendly,enthusiastic, and efficient. She was very helpful in all the little details, and I am happy that nothing was overlooked. friendly,enthusiastic, and efficient. She was very helpful in all the little details, and I am happy that nothing was overlooked. More

noor is a very ambitious person and in joyful mood, sociable , industrious and smart. she really works hard at her job and she is artistic at sales. Mercedes benz of novi are lucky to have such person sociable , industrious and smart. she really works hard at her job and she is artistic at sales. Mercedes benz of novi are lucky to have such person like Noor at sales team. Keep it up noor :) More

Noor is the best sales person I worked with. She is friendly,nice,respictfull and everything you hope for to get when you buy new car. Forsure I will come back again and also send any of my friends to friendly,nice,respictfull and everything you hope for to get when you buy new car. Forsure I will come back again and also send any of my friends to see her is they are interested in mercedes! More

Joan was a pleasure to deal with...very honest and helpful...delivered what she promised...even suggested ways to improve the deal that was offered initially...would definitely buy another car from Jo helpful...delivered what she promised...even suggested ways to improve the deal that was offered initially...would definitely buy another car from Joan and Mercedes-Benz of Novi More

I provide customer service for a living and Noor went above and beyond to meet my expectations in leasing a new Benz. From the moment I walked in to the moment I walked out with my car to even after my p above and beyond to meet my expectations in leasing a new Benz. From the moment I walked in to the moment I walked out with my car to even after my purchase Noor was right there by my side every step of the way caring about making me happy and finding the right vehicle. I don't think I will ever buy another car if it's not a Benz. Thank you so much! More

Amazing service, great customer service, will recommend to family and friends. will continue you purchase vehicles from this dealership in the future. extremely satisfied with overall peformance. to family and friends. will continue you purchase vehicles from this dealership in the future. extremely satisfied with overall peformance. More