Mercedes-Benz of Novi

Mercedes Benz is one of the greatest dealership in America and abroad. They make sure they provide you with the highest quality of professionalism and customer service. America and abroad. They make sure they provide you with the highest quality of professionalism and customer service. More

Dean went out of his way to make sure swapping out my lease for a new one was an easy and swift process. He went over all of the new features and programed my phone and garage door opener for me before I lease for a new one was an easy and swift process. He went over all of the new features and programed my phone and garage door opener for me before I left the dealership. More

Kimberly Olson was a delight to work with. She did everything we asked to make sure that we were driving away in a new car within 24 hours. Her customer care was best in class and she made sure that o everything we asked to make sure that we were driving away in a new car within 24 hours. Her customer care was best in class and she made sure that our experience would be one to remember. I will highly recommend Kimberly Olson to friends and family and look forward to working with her in the future. More

A good experience while buying a vehicle. The sales person was very pleasing, knowledgeable and patient while choosing the vehicle and other options. She also gave us the after sales training on the ne person was very pleasing, knowledgeable and patient while choosing the vehicle and other options. She also gave us the after sales training on the new features of the vehicle (this was very important for people who are not accustomed with the new gadgets in the vehicle). More

This is the best experience at Novi Mercedes, as usual! One phone call and I have a car, just like last time. What can be easier? Joan went through every new feature and I think I have written letters ever One phone call and I have a car, just like last time. What can be easier? Joan went through every new feature and I think I have written letters every time for Mike Dega. He is the best. I have nothing but good things to say about the dealership, even the service staff is great. Everything gets taken care of and the RIGHT WAY! Everyone knows what they are doing so I don't have to! I love it. More

Noor was cery helpful, prompt, and easy to contact. She helped us choose a car and figure out our lease agreement in three days! I would definitely be interested in purchasing another vehicle and recommend helped us choose a car and figure out our lease agreement in three days! I would definitely be interested in purchasing another vehicle and recommend this dealership to others. More

i bought a new mercedes gl450 from this dealer and i'm verty happy with it, as well as the service and the price i got. verty happy with it, as well as the service and the price i got. More

Great personality, delivered personal touch, instructed us how to use radio and navigation features and double-checked to be sure we understood. Explained all other features and offered advice on how to u us how to use radio and navigation features and double-checked to be sure we understood. Explained all other features and offered advice on how to use them to maximum advantage. More

Noor was very helpful. She answered all our questions and more. She helped us get to all our satisfactions and the perfect new car for us in our price budget also. She was very friendly and always had a smil more. She helped us get to all our satisfactions and the perfect new car for us in our price budget also. She was very friendly and always had a smile on her face. Her service was extremely helpful. More

I appreciated the excellent customer service received from Joan Glass. She was very professional and knowledgeable of product line. Very timely in responding to all questions relative to purchase and af from Joan Glass. She was very professional and knowledgeable of product line. Very timely in responding to all questions relative to purchase and after delivery of vehicle. More