Mercedes-Benz of Oklahoma City

Great! Everyone listed below has been very helpful and taken care of everything I have asked for. A great group of friendly people!! They all continue to a Everyone listed below has been very helpful and taken care of everything I have asked for. A great group of friendly people!! They all continue to ask if there's anything they can do to make my experience better. More

Great Service We very pleased with the service we have been receiving from Mrec OKC. Thanks to Bryon Hudgins who stays on top of things when issues arise. We would We very pleased with the service we have been receiving from Mrec OKC. Thanks to Bryon Hudgins who stays on top of things when issues arise. We would highly recommend Mercedes Benz of OKC. Nick, service advisor, is great to work with. More

I highly recommend Amie! I live in Texas and she went out of her way to help me find the perfect car! Then she set me up with perfect salesman James Wyckoff of her way to help me find the perfect car! Then she set me up with perfect salesman James Wyckoff More

Nick Bankston and the service department at Mercedes-Benz OKC continues to impress with their exemplary customer service. They are just Simply Outstanding! The best! OKC continues to impress with their exemplary customer service. They are just Simply Outstanding! The best! More

My experience with Mercedes-Benz of Oklahoma City has been wonderful and am very grateful and thankful for the service that has been given. They are very prompt when I arrive and all personnel are very been wonderful and am very grateful and thankful for the service that has been given. They are very prompt when I arrive and all personnel are very courteous and professional. The establishment provides various conveniences. More

Great emergency service We were traveling across country when the 'check engine light' went on in our 2016 Winnebago ERA Mercedes Sprinter van went on suddenly on a Sunday. L We were traveling across country when the 'check engine light' went on in our 2016 Winnebago ERA Mercedes Sprinter van went on suddenly on a Sunday. Luckily we were only 200 miles west of Oklahoma City. we got to the dealership soon after they open at 7:30 and the service consultant, Marlenea Steffens, took us right in without an appointment, understood the problem, and got it back to the technician, Drew Hayes. Although it took him most of the day to fully diagnose the related problems (NOX sensors and catalytic converter) and several test drives, he kept us updated and got everything working properly. We were very happy with the experience and staff. All the staff was very pleasant and the waiting room was luxurious and not a bad spot to wait at all! More

Bought two cars last year Jeremy Williams was awesome. Got my AMG and wife’s GLC within a couple days. I have since moved and been to a few other dealers in Colorado and they s Jeremy Williams was awesome. Got my AMG and wife’s GLC within a couple days. I have since moved and been to a few other dealers in Colorado and they suck! I really miss the OKC dealer and Jeremy. More

The Best! Tim Allred had been our salesman until he was promoted to the Sales Manager. I always told him he was the only car salesman that I actually really li Tim Allred had been our salesman until he was promoted to the Sales Manager. I always told him he was the only car salesman that I actually really liked! He guided us to Aslan Maleki to help us with my most recent purchase of my GLE. I have bought many cars from the OKC Mercedes Benz dealership and I don’t think you can find a more thorough and kind salesman than Aslan. I will always call him when I’m ready for something new. He’s the BEST! More

Fantastic service experience We were traveling through Oklahoma in our Mercedes Sprinter-based RV when the dreaded "Check Engine" light came on. We called several shops hoping tha We were traveling through Oklahoma in our Mercedes Sprinter-based RV when the dreaded "Check Engine" light came on. We called several shops hoping that someone could take a look and tell us how bad the problem was, but everyone we called was either too busy or couldn't work on our RV because they didn't know the chassis. Finally, we reached MB of OKC and they told us to stop by, and no promises, but they would see what they could do. We didn't arrive until 430pm, but Marlenea checked us in quickly, and we sat in their comfortable waiting area sipping very tasty coffee while dreading the outcome. The technician, Drew, was able to diagnose the problem within minutes. They had the part we needed in stock, and he was able to install it within an hour. Before 6pm, we were on the road again with a fixed RV! Thank you so much to Marlenea and especially to Drew for saving our trip! I hope we don't need to come back, but I would do so with confidence if needed. More

Service Department Had few issues with my car, called and made an appointment. Don’t like to take it in for one single thing because i have a busy schedule. When I met t Had few issues with my car, called and made an appointment. Don’t like to take it in for one single thing because i have a busy schedule. When I met the service advisor there, first thing he said “you have a long list” and then he went on to tell me about normal tear and wear, as if he was lecturing me. He was disrespectful on multiple levels. I am a MB type of a person and that was the first time I encountered such a poor service from MB. More