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Mercedes-Benz of Oklahoma City

Edmond, OK

4.8
851 Reviews
At Mercedes-Benz of Oklahoma City, we strive to outfit you with the finest automotive experience while treating you with the respect, honesty and friendliness that Oklahomans are known for buttoned-up German engineering delivered with an Oklahoma smile. As the only authorized Mercedes-Benz dealer in Oklahoma City - we're proud to represent this legendary brand, and we're equally proud to be a hallmark in the renaissance of Oklahoma City. We encourage you to take the time to browse our new and pre-owned inventory online, request more information about vehicles, schedule service, order parts, set up a test drive or inquire about financing.
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14240 Broadway Extension

Edmond, OK

73103

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Showing 851 reviews

January 12, 2019

personal attention, excellent on time service I am met at the door by my service supervisor, and processed for service within a few minutes. Loaner car brought up immediately. My car returned when More

by paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Allred
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Eixenberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Bednar
Jan 23, 2019 -

Mercedes-Benz of Oklahoma City responded

We truly appreciate your kind words! We are happy to have been able to help. Please let us know if there is anything else we can do to help.

January 06, 2019

Great experience from beginning and beyond! From purchase sales person, Debra, to service supervisors, including the first class loaner, love my car, love the service, love the dealership! Eve More

by Retro girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debra Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Paden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marlenea (with Sprinter Van service) that’s why I shopped with MB OKC!, Ron Clements, Amie Price
Jan 23, 2019 -

Mercedes-Benz of Oklahoma City responded

We truly appreciate your kind words! We are happy to have been able to help. Please let us know if there is anything else we can do to help.

January 04, 2019

overcharged for a battery that did not need to be replaced, The sevice attendant made now attempt to show me defective battery or the test results for the battery which was less than 6 months old. I had the car More

by SteveN723
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George Nicholson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2019 -

Mercedes-Benz of Oklahoma City responded

Steven, Thank you for reaching out and letting us know about your experience. We would love to hear more about it and see what we can do to assist. We likewise would love the opportunity to see the vehicle so that we may undo what was done with the water marks. Please reach out to Bryon Hudgins our Service Manager or Scott Dounn our Service and Parts Director @ 405-236-1224.

January 04, 2019

Super team I am very pleased with the service at Mercedes in OKC. The people are very helpful and prompt. I recommend this service center very strongly More

by ZER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden Brown
Jan 04, 2019 -

Mercedes-Benz of Oklahoma City responded

Thank you for your kind words. We are happy to have been able to help.

December 31, 2018

Had work done while in travel status. Great service accommodating our compressed schedule while traveling in the area. We needed some service completed on a recently purchases Sprinter. K More

by Ringer21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlenea Steffens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2018 -

Mercedes-Benz of Oklahoma City responded

We are glad we could help. We hope your travels were nice!

December 31, 2018

George Nicholson is the best! You guys ALWAYS take the best care of me. I have bought many cars from you and the service has always been great. And I thank you for that! More

by ousooner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2018 -

Mercedes-Benz of Oklahoma City responded

Thank you for the kind words, we are happy we could help!

December 31, 2018

AWESOME James is best,,,, Before, during and after the sell! He continues to check in and ensure that everything is good with the car..... He is one of t More

by Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Maltos
Dec 31, 2018 -

Mercedes-Benz of Oklahoma City responded

We are glad James could help! Please let us know if there is anything else we can do.

December 11, 2018

Back in Colorado.... A HUGE Thank you to Marlenea Steffens, Service Consultant and Paul Read, Service Tech at Mercedes-Benz of Oklahoma City. We were on the tail end of o More

by Colorado Travelers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlenea Steffens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Read, Service Tech
Dec 12, 2018 -

Mercedes-Benz of Oklahoma City responded

We are so glad Marlenea and Paul were able to help get you back on the road. We hope the rest of your trip was uneventful. Please let us know if there is anything else we can do to help!

December 06, 2018

Big Help as we Passed Thru Front tires out of alignment and 1000 miles from home. Called local dealer and Marlenea got us in the next day for new tires and alignment. She matc More

by Wc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlenea Steffens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Read
Dec 06, 2018 -

Mercedes-Benz of Oklahoma City responded

We are sorry you needed service while on the road, but are so glad our team and Marlenea were able to help! We truly appreciate your kind words.

November 13, 2018

MBOKC a symbol of excellence. Mercedes-Benz of Oklahoma City is without a doubt a symbol of excellence. As a long time customer we can attest to the fact that everyone goes out of More

by MMK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Thayne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Dounn
Feb 08, 2021 -

Mercedes-Benz of Oklahoma City responded

We are so glad you had a wonderful experience with our team and dealership and truly appreciate the kind words. We look forward to helping you in the future.

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