Mercedes-Benz of Oklahoma City

Nice, friendly people and great customer service! I have owned Mercedes cars for years while living in Atlanta. When I moved here my car was older and I brought it into Mercedes on several occasions f I have owned Mercedes cars for years while living in Atlanta. When I moved here my car was older and I brought it into Mercedes on several occasions for repairs. When I decided to get a new car, Ron White, was so easy to work with and helped me pick out the perfect new car. Since then, I have had several occasions to bring it into the service department. Jesse is wonderful. Along with the rest of the staff, they seem to all work together to provide the best experience possible. More

Recall Great service! Service advisor, George,CK tasted me when my car was ready and got it to me in a timely manner. Car was cleaned prior to returning it t Great service! Service advisor, George,CK tasted me when my car was ready and got it to me in a timely manner. Car was cleaned prior to returning it to me. More

Excellent service Amazing new facility and service department. Being able to watch car being worked on is great touch. Car was returned spotless and looking brand new Amazing new facility and service department. Being able to watch car being worked on is great touch. Car was returned spotless and looking brand new! More

Bought a new 2018 GLE - Polar White Randy Bednar and Brian Koons are solid folks. MB of OKC have competitive prices, applied the available discounts and were very open and approachable d Randy Bednar and Brian Koons are solid folks. MB of OKC have competitive prices, applied the available discounts and were very open and approachable during the negotiation process. My wife drove up from Houston to pickup the car and we were pleased with the financing and service. I would strongly recommend them to a friend. More

Had motor mounts replaced and etc. Did ok job on my vehicle , but noticed attention to detail on the mechanics is lacking. They had my vehicle over the weekend and top cover on engine Did ok job on my vehicle , but noticed attention to detail on the mechanics is lacking. They had my vehicle over the weekend and top cover on engine was not secured, and some bracket on the right side of engine compartment not attached. If you are going to provide cleaning as a complimentary service, please don't leave streaks on paint. So I said 3 stars because did the job of replacing motor mounts. More

Best Service Experience Nick is the guy to deal with. Goes above and Beyond. It’s always a pleasure bringing my vehicle for service because of excellent work the technicians Nick is the guy to deal with. Goes above and Beyond. It’s always a pleasure bringing my vehicle for service because of excellent work the technicians and Nick do. More

Service m As always It’s a pleasure doing business with the Mercedes team!! Especially the service department and scheduling. Every time we have visited everyth As always It’s a pleasure doing business with the Mercedes team!! Especially the service department and scheduling. Every time we have visited everything is one time and everyone is friendly More

Trouble starting and annoying rattle Lance McHenry listened and noted my problems. All problems were fixed very quickly. Frank was extremely kind and helpful with me securing a loaner veh Lance McHenry listened and noted my problems. All problems were fixed very quickly. Frank was extremely kind and helpful with me securing a loaner vehicle. More

My first visit to a Mercedes Dealership The initial visit was to replace the Tamara airbag on the drivers side. That repair was completed in a timely manner and one would assume it will work The initial visit was to replace the Tamara airbag on the drivers side. That repair was completed in a timely manner and one would assume it will work properly if I am involved in a collision. Then I decided to replace a seatbelt that would not retract. That was completed to my satisfaction. I asked them to check my brakes and rotors ro determine if they were causing the car to vibrate when braking. They checked and said the rotors and brake pads were good! Then they suggested that they replace them( even though they said they were not faulty. I asked if that would have a warranty? I was told NO! So Mercedes wants to replace something that is not broken according to the repair person but if that doesn't fix the problem there would be no warranty! This is not good business as far as I am concerned. This leads me to believe I will not own another Mercedes vehicle. you couldn't find the problem but you want to TEST a possible fix at my expense! I don't think that is a reputable way to conduct business and get return customers. Do you? More

Quick trip in and out! Had to take the new 2018 in for its first service. Was going out of town in it and wanted it done before leaving. Got it in and they got it done quick Had to take the new 2018 in for its first service. Was going out of town in it and wanted it done before leaving. Got it in and they got it done quickly and we were off! More