Mercedes Benz of Omaha

Mercedes CLA I love the car. I liked the Sales people i met but didn't appreciate the way they conduct business. I would highly recommend that Dealership should be I love the car. I liked the Sales people i met but didn't appreciate the way they conduct business. I would highly recommend that Dealership should be very truthful to the customer. Customer will accept the truth but if you keep giving excuses, do not return calls and fake promises that will not fly. I love the car, I still say the Sales people were really nice especially Robert Quick and Pat the Sales Manager but again as i said i do not like the way they conduct their Business. More

Mercedes Benz of Omaha the Best I've been a Mercedes customer for years and moved to Omaha two years ago. This dealership has been great in every way. The service is outstanding, re I've been a Mercedes customer for years and moved to Omaha two years ago. This dealership has been great in every way. The service is outstanding, repair costs comparable and often lower than other quotes, and even though I didn't buy my original car from them they never treated me any differently. I worked with Zach Wamsat, who spent more than a year helping us find the right vehicle, making sure we knew how to use everything on the new vehicle, and following up to make sure everything was working properly. Got a great price on the new vehicle and they stood behind everything they said they would. Best in town. More

Purchase of Mercedes Pre-Owned C Class I recently a purchased a 2011 Pre-Owned Mercedes C Class. I worked closely with Mike Mursch and Ashley Bazar who were extremely helpful. They provid I recently a purchased a 2011 Pre-Owned Mercedes C Class. I worked closely with Mike Mursch and Ashley Bazar who were extremely helpful. They provided a personalized one-on-one experience through the sales and delivery process. There were a couple of minor items that required attention with the car which were promptly addressed. While the car was under maintenance, both Ashely and Mike went out of their way to ensure I had a loaner vehicle that was delivered to my home when I was unable to leave work and commute across town. Both followed up with prompt and courteous emails and phone calls to ensure I am completely satisfied. This is my second Mercedes over a 15 year period and I definitely recommend working with Mike and Ashley. More

Do not buy from Mercedes Benz of Omaha Part. III: Buyer Beware of MBenz of Omaha We purchased a pre-owned MBenz from MB of Omaha (MBO), and we have nothing but ongoing problems with the d Part. III: Buyer Beware of MBenz of Omaha We purchased a pre-owned MBenz from MB of Omaha (MBO), and we have nothing but ongoing problems with the dealership. They will take no responsibility in admitting their incompetence, nor will they resolve issues without blaming the customer. After reading this, would you choose MBO to purchase your next vehicle? If so, good luck. 1) Amy Rousseau, Service Advisor, will not explain what does a “World Class Inspection” consists of, nor will dealership explain to us what does the "Pre-owned Certified" program mean? 2) John Langland, General Manager and Amy Rousseau, Service Advisor will not provide updates on our tire tread depth, fluid levels or brake thickness, even though Schedule A and B Maintenance states they inspect and record this information for the customer. We have not consistently received this information since March 2013, but we have brought the car in to be serviced 4 times since. 3) Due to service department not providing consistent information regarding our brake thickness during our Schedule A and B Maintenance, we were driving around with no front brakes thus damaging the front rotors, cost to replace front rotors a couple hundred dollars. Mr. Langland and Mrs. Rousseau will not return phone calls or emails. Joe Johnson was the only one who confirmed the information was not noted in the database the since March 2013. Mr. Johnson recommended we bring our vehicle in yet again for a free “World Class” inspection even though a so-called “World Class Inspection” is noted to have been completed on every invoice for the last year with no indication of fluid levels, tread depth or brake thickness. We will never buy another vehicle from MBO!!! We will buy a Lexus or Audi. After reading this, would you choose Mercedes Benz of Omaha to make your next vehicle purchase? If so, good luck. Best Intentions to warn future buyers. Dismayed Customers More

In town from Illinois I was in Omaha for Memorial day weekend from Illinois - I had not planned on buying a new car! I went looking and my salesman was Andrew (Drew) Willia I was in Omaha for Memorial day weekend from Illinois - I had not planned on buying a new car! I went looking and my salesman was Andrew (Drew) Williams. Well.... I went home with a new C class and couldn't be happier, I got everything I wanted at a great price! More

A smart decision I recently leased a Smart 4by2 from Mercedes Benz of Omaha. I dealt with Andrew Williams, both over the phone and in person at the dealership. I was i I recently leased a Smart 4by2 from Mercedes Benz of Omaha. I dealt with Andrew Williams, both over the phone and in person at the dealership. I was impressed with his warm, courteous, professional manner and his knowledge of the car I was interested in. The whole process went smoothly and delivery was arranged for Fargo North Dakota. All in all I am very pleased with the whole experience and look forward to working with Drew in the future. More

It cant get any better than this It has been great working with everyone spicily Andrew Williams. They work very hard to get me what I like and what I want. I will recommend this de It has been great working with everyone spicily Andrew Williams. They work very hard to get me what I like and what I want. I will recommend this dealer ship to anyone and everyone I know. Thank you Mercedes of Omaha and thank you again Andrew William's. More

Scott Was Excellent!! Wonderful services on buying before during and after the sale! Will recommend my friends and families to Mercedes Benz of Omaha, especially Scott Schu Wonderful services on buying before during and after the sale! Will recommend my friends and families to Mercedes Benz of Omaha, especially Scott Schuetz! He was great to work with More

ML350 Purchase Bought a vehicle from Mercedes Benz Omaha and wanted to relate an excellent experience with the dealer. We met with Robert and he gave us a terrific o Bought a vehicle from Mercedes Benz Omaha and wanted to relate an excellent experience with the dealer. We met with Robert and he gave us a terrific overview of the vehicle. Decided to buy the vehicle a few days later and Robert handled all the details in a timely manner. Thanks to everyone at the dealership all the way down to the finance department for making the process so easy to complete. Thanks again. Joe More

Another great experience I've purchased several cars here over the last several years. They are very friendly and accommodating. There's no high pressure. Even though they' I've purchased several cars here over the last several years. They are very friendly and accommodating. There's no high pressure. Even though they're the only Mercedes dealer in Omaha, they don't act like it. They appreciate their customers. The sales staff is very knowledgeable. I will continue to purchase more vehicles from this dealership. If you're in the market for a luxury car, give these guys a try. I'm sold on the brand and this dealership. More