Mercedes Benz of Omaha

My husband and I have purchased many Mercedes from this dealer due to the implacable service we have received over the years until last week when I brought mine in for a scheduled service. I waited for 5 dealer due to the implacable service we have received over the years until last week when I brought mine in for a scheduled service. I waited for 5 minutes to be greeted in service department only to be greeted by a very rude woman (I think her name was Amy). To my disappointment I was informed my usual service advisor Jeff no longer worked there which was a great disappointment. I did not recognize a single person there which is not a good sign. I had called and left 3 messages for Amy trying to find our what was going on with my vehicle only to get a call back at 4:30 stating it had not been in the shop. I can honestly say the reason My husband and continue to purchase Mercedes was for the excellent service we have received which is no longer the case. We will not purchase another Mercedes and living in an area where a lot of neighbors drive high end cars will not recommend purchasing a Mercedes if they ever plan to have it serviced there. I can only hope they make some serious changes soon. More

good people to work with.great product.experienced service department,exceptional sales people on the floor,great management team,eager to please,very helpful,love going to mercedes. service department,exceptional sales people on the floor,great management team,eager to please,very helpful,love going to mercedes. More

Very friendly stuff, Made my purchase look much more easy than I thought it will be explained all my options and gave me the best choices they had. Sales man Scott is very professional which what I was expec than I thought it will be explained all my options and gave me the best choices they had. Sales man Scott is very professional which what I was expecting from a brand like Mercedes Benz to have, spend with me 3 hours till we found what we are looking for. Thank you, will do business with you again! Amir Rizik More

I am so pleased with my purchase. Zach W. was such great help, he was caring, honest and transparent. He made the whole process very easy. I am so happy to have had the team help me. I love my new car. I am help, he was caring, honest and transparent. He made the whole process very easy. I am so happy to have had the team help me. I love my new car. I am going to come back to the dealer in my families car purchases. From the moment I test drove the car, I knew this was going to be a great choice. Zach and the team are on top of their game. More

Mercedes Benz of Omaha is an all around great dealer. The sales process is very straight forward. They work hard to make sure I get the car I want, not just something they have available. Service after The sales process is very straight forward. They work hard to make sure I get the car I want, not just something they have available. Service after the sales has been awesome as well. More

Drew has gone above and beyond to satisfy our needs and requirements in regards to our new vehicles defore and during the sale. In addition, he continues to support us after the sale with service needs. requirements in regards to our new vehicles defore and during the sale. In addition, he continues to support us after the sale with service needs. More

So, about two weeks ago I was still on the search for a new car. Mercedes-Benz of Omaha had asked me to come in and said to simply take a look at their vehicles. We went on a test drive and something happe new car. Mercedes-Benz of Omaha had asked me to come in and said to simply take a look at their vehicles. We went on a test drive and something happened that has never to happened to me before, we crashed during the test drive! A young girl in a Honda Fit turned in front of us and it was unavoidable. The Honda got destroyed, the Mercedes C300 had minimal damage on it and was still drive-able. During the test drive I had been on the fence about the Mercedes, after the wreck I was sold. The C300 took little damage, myself and my passengers were fine, and through it all Mercedes of Omaha was gracious about the entire thing. Ashley Bazar (with some help from Lane Pate) helped us through the entire process and got me a brand new 2014 Mercedes C300 for my own. This is my 11th car, I've never written a thing about any dealer I've ever worked with but for everything that happened the dealership in Omaha had to be one of the best experiences I've had in my car buying career. Thanks Mercedes of Omaha. More

Just purchased a previously owned vehicle for my wife from Mercedes of Omaha. I worked with Drew Williams - fantastic person and saleman!. Every step of the way he demonstrated the desire to fulfill the from Mercedes of Omaha. I worked with Drew Williams - fantastic person and saleman!. Every step of the way he demonstrated the desire to fulfill the commitment and earn my business. This was probably the best car buying experience we've been through and I would highly recommend Mercedes of Omaha to anyone. I appreciated the follow up and the follow through that left us as happy buyers. More