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Mercedes Benz of Omaha

Omaha, NE

Overview
Reviews
Vehicles
4.3
269 Reviews
Call Dealership (402) 384-9999
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14335 Hillsdale Ave

Omaha, NE

68137

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Showing 269 reviews

April 19, 2024

Drew was our salesman and he was great The entire group was super. Highly recommend them to buy your next Mercedes Benz Bart & Lisa Laber More

by bartlaber
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew & Darin
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Apr 19, 2024 -

Mercedes Benz of Omaha responded

Bart, we're so glad to know that Drew and our team at Mercedes-Benz Of Omaha provided you with a great experience. We appreciate your recommendation! Enjoy your new Mercedes Benz!

Helpful
March 25, 2024

Professional, helpful, well informed and efficient. The representative was outstanding, and a pleasure to work with. Very pleased with the outcome. More

by denmarb
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
AJ
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Mar 25, 2024 -

Mercedes Benz of Omaha responded

We're so glad to know you had a positive experience with our team at Mercedes-Benz Of Omaha. We strive for professionalism and efficiency in all that we do. Thanks for the feedback!

Helpful
March 01, 2024

My worst service experience ever. Went in for $75 fluid leak and ended up spending $4509. Without car for week and a half, loaner car refused. More

by richardhook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Liam service representative
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Helpful
March 01, 2024

The sales rep to help me, was extremely helpful kind when above and beyond my expectation More

by Michael.gallo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colem
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Mar 01, 2024 -

Mercedes Benz of Omaha responded

Michael, thanks for the review! We are so glad to hear that you had a successful experience working with the Mercedes-Benz Of Omaha team. Drive safely, and we hope to see you again down the road!

Helpful
February 29, 2024

I am not sure what they did to my truck, but they said they did the update More

by Marriage92
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
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Mar 01, 2024 -

Mercedes Benz of Omaha responded

Thank you for leaving Mercedes-Benz Of Omaha a five-star review! If you have any ongoing questions, please don't hesitate to reach out to us and a member of our team would be happy to help.

Helpful
February 08, 2024

The service Manager is always professional, and knowledgeable. The work is always excellent with no issues at all. The labor expense at 195/hr and the markup on Parts is however excessive. More

by Pete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Ellingson and his staff.
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Feb 14, 2024 -

Mercedes Benz of Omaha responded

We appreciate your feedback! It's great to know that our service manager and team at Mercedes-Benz Of Omaha have been able to provide you with excellent work. We understand your concerns about costs, and we're always working on providing the best value possible for our customers. If there is anything more we can do to assist you or anything else you would like to share, please don't hesitate to reach out. Best, Shaun Lark - Service Manager - +1 (402) 384- 9999

Helpful
January 21, 2024

Came in to get an oil change—-ran a diagnostic and informed me my brakes were completely shot. I had know idea. A service light had been on but I just assumed oil change. They had brakes in stock and More

by Dafferj
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
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Jan 22, 2024 -

Mercedes Benz of Omaha responded

We're glad our team at Mercedes-Benz Of Omaha was able to catch the brake issue during your oil change visit. It's always our goal to keep you safely on the road! Thanks for sharing your experience with us!

Helpful
November 13, 2023

Jon is the reason I go to this dealership great job, convenient friendly and know what there doing More

by garyhawkinsgroup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon langland
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Nov 14, 2023 -

Mercedes Benz of Omaha responded

We are so glad to hear that Jon has provided excellent service. Thank you for choosing Mercedes-Benz Of Omaha!

Helpful
November 06, 2023

Liam is knowledgeable, professional and friendly. Upstanding service advisor. I recommend him to friends and family. More

by Janete7
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Liam Singleton
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Nov 07, 2023 -

Mercedes Benz of Omaha responded

Thanks for the five-star feedback and recommendation, Janete! At Mercedes-Benz Of Omaha, we are committed to professionalism and expertise, and it's great to know that Liam provides you with such excellent service. Until next time, drive safely!

Helpful
October 02, 2023

Reliable, courteous, and knowledgeable professionally. The work area appears clean. Omaha Mercedes: THE place to be for service. More

by AMGalltheway!
Recommend Dealer
Yes
Employees Worked With
Josh
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Oct 02, 2023 -

Mercedes Benz of Omaha responded

We really appreciate your positive feedback! It's great to know that our team at Mercedes-Benz Of Omaha was able to provide you with the expertise and professional service we strive for. We look forward to serving you again in the future!

Helpful
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