Mercedes Benz of Omaha

Drew was my sales person. He went far beyond the call of duty to help me He went far beyond the call of duty to help me More

My car was taken to the shop on Friday. On Monday I gave them an ok to change the sensor which was in stock at the dealership. On Tuesday I texted the service rep 4 times, called twice and On Monday I gave them an ok to change the sensor which was in stock at the dealership. On Tuesday I texted the service rep 4 times, called twice and left a voicemail but never got to speak with anyone. On one call the phone rang and rang forever without being answered. I emailed the general manager and got an automatic out-of-office reply saying he was out and would reply if a reply was needed. The auto-reply did not include the name or contact info of anyone to contact in his absence. He still hasn't contacted me and it's been over a week. The dealership used to wash the cars when they were in for service but I guess they don't do that anymore since my car was returned dirty. I like my Mercedes but will not purchase another one unless a better dealership is opened in Omaha. More

They are very concerned about customer service and care! They treat people right and are honest about what they do! They treat people right and are honest about what they do! More

Had a very pleasant experience at the dealership. Scott was very helpful in the process. No pressure whatsoever to buy. Left all of the decisions up to us. Would highly recommend to anyone to go ther Scott was very helpful in the process. No pressure whatsoever to buy. Left all of the decisions up to us. Would highly recommend to anyone to go there first. More

Excellant service department. I appreciate how they have met my needs over the years that I have been going there I appreciate how they have met my needs over the years that I have been going there More

Always friendly efficient service for my Mercedes. Dealership is always clean and inviting. Excellent service time less than a hour. Dealership is always clean and inviting. Excellent service time less than a hour. More

I felt valued as a customer, they were totally honest, and they worked with me to accomplish my goals in getting what I was looking for! What can I say but that I was very satisfied! and they worked with me to accomplish my goals in getting what I was looking for! What can I say but that I was very satisfied! More

Excellent dealer have been coming here for years. On time great service some of the best people to work with. On time great service some of the best people to work with. More

I contacted your dealership about getting a replacement part for my 1986 Mercedes, I was told you could not get the part for which I understood, I asked for the part number so maybe I could find it somewhe part for my 1986 Mercedes, I was told you could not get the part for which I understood, I asked for the part number so maybe I could find it somewhere else. I was was told you have a policy of not giving out part numbers, I don't understand why if you could not get it for me why would you not be willing to help me find it somewhere else. More

I got great and fast service. Quality of work is unknown to me but so far so good. Quality of work is unknown to me but so far so good. More