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Mercedes Benz of Omaha

Omaha, NE

Overview
Reviews
Vehicles
4.3
283 Reviews
Call Dealership (402) 384-9999
View Awards

14335 Hillsdale Ave

Omaha, NE

68137

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Showing 283 reviews

August 24, 2022

Excellent dealer have been coming here for years. On time great service some of the best people to work with. More

by Tfrye67096
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark,
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Aug 25, 2022 -

Mercedes Benz of Omaha responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Mercedes-Benz Of Omaha team. Drive safely, and we hope to see you back again down the road!

Aug 25, 2022 -

Tfrye67096 responded

You are welcome please get some E class cars in we have owned 8 over the years and wanted to look at new ones. Understand this is a problem at all dealers it seems.

August 24, 2022

I contacted your dealership about getting a replacement part for my 1986 Mercedes, I was told you could not get the part for which I understood, I asked for the part number so maybe I could find it somewhe More

by skip owens
Customer Service
Recommend Dealer
No
Employees Worked With
Shawn
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Aug 26, 2022 -

Mercedes Benz of Omaha responded

Skip, I am very sorry that we couldn't be of further assistance here. We never want to cause our guests any inconvenience and I will speak to my team about this so we can evaluate our processes moving forward. Thank you, Shaun Lark - Service manager - +1 (402) 384- 9999

August 05, 2022

I got great and fast service. Quality of work is unknown to me but so far so good. More

by PE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, Rich and a technician
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Aug 05, 2022 -

Mercedes Benz of Omaha responded

Thank you for the review! We appreciate your support and hope to see you back again at Mercedes-Benz Of Omaha!

August 03, 2022

Great service and friendly staff and Jon was very informative and whole experience was good ok More

by Cherryone23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon
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Aug 04, 2022 -

Mercedes Benz of Omaha responded

Thank you for the review! We are glad to hear that you had a successful service experience working with Jon. Drive safely, and we hope to see you back again at Mercedes-Benz Of Omaha!

July 20, 2022

Great service. Delivery was ahead of expected time. All the training on the car was excellent More

by smartin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Jul 20, 2022 -

Mercedes Benz of Omaha responded

We're delighted that you enjoyed working with our team here at Mercedes-Benz Of Omaha! Thank you for this positive rating and review. Safe driving!

July 01, 2022

Courteous listen to see what your problem is get right down to business in and out in a reasonable time More

by Ladyajwilliams1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon
Report | Print
Jul 01, 2022 -

Mercedes Benz of Omaha responded

We are thrilled to see this positive feedback about our Mercedes-Benz Of Omaha service team. Thank you for your support!

January 20, 2022

5,600$ charge for fixing a problem that took 2 weeks with zero communication from staff about when the vehicle is ready. 2 weeks of driving unsafe loner vehicle unable to drive in winter weather. After 2 wee More

by Lana Smith
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mercedes Service department
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December 30, 2021

From start to finish our experience was great. We knew what we were looking for and the entire experience was a breeze. Thank you Mercedes Benz of Omaha for superb customer service and for getting me and More

by Twirlgrl24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate
Report | Print
Jan 13, 2022 -

Mercedes Benz of Omaha responded

Thank you again for taking the time to let us know how we did. We hope you have a great day, and enjoy the new ride! John Langland- General manager

December 22, 2021

Chris Rath did an amazing job. Highly recommend the service and buying experience at Mercedes Omaha . More

by drmasharaf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Rath, Larry Holtz
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Dec 29, 2021 -

Mercedes Benz of Omaha responded

Hello Dr. Masharaf, We are very happy to have provided you with such a positive experience, and will be sure to pass along the kind words to Chris! John Langland General Manager.

December 18, 2021

I bought my second car from Mercedes of Omaha two weeks ago and was so happy with the service from Chris. He is so friendly and helpful to get the best car for you. Their service is really A class and giv More

by Mehmet Akkaya
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Rath and Larry
Report | Print
Dec 29, 2021 -

Mercedes Benz of Omaha responded

Mehmet, We appreciate your positive review about your recent experience with us, and truly appreciate your repeat business! I'll be sure too pass along the kind words to Chris- John Langland-General manager

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