Mercedes-Benz of Ontario

Service Jorge was outstanding always providing great customer service. Will always recommend him to friends and family. He always makes sure we have a thoroug Jorge was outstanding always providing great customer service. Will always recommend him to friends and family. He always makes sure we have a thorough understanding of the work needed. Thank you Jorge More

The best overall experience i have ever had with mercedez Jorge is definite politely, confident, polite, profession and cares a great deal about his customer. This was my first time visiting this dealership. Jorge is definite politely, confident, polite, profession and cares a great deal about his customer. This was my first time visiting this dealership. I was treated with such warmth, respect and a high level of professionalism by Mr. Montoya . I will be returning there for my next service. the facility is A+ and the staff is very friendly. I also observed the service manager who was outside greeting every one as they arrive. He was well groomed and full of genuine smile. Sandra Gray More

Purchasing a new car The dealership is very pleasant to visit. Buying a car is a very difficult experience and I feel the salesman did what he could to make it less stres The dealership is very pleasant to visit. Buying a car is a very difficult experience and I feel the salesman did what he could to make it less stressful. I love my new car! More

Great Buying Experience Michael Burns was personable, and attentive, and unlike some car salesmen he actually listened to the type of car I needed. Great buying experience, Michael Burns was personable, and attentive, and unlike some car salesmen he actually listened to the type of car I needed. Great buying experience, referring friends and definitely going back when it's time to car shop again. More

Five Star Service!! As soon as you walk in you are offered a drink (water, coffee, cappuccino, teas, etc.). You receive a tour of the dealership (game room for the kids s As soon as you walk in you are offered a drink (water, coffee, cappuccino, teas, etc.). You receive a tour of the dealership (game room for the kids several lounging areas throughout, kitchen). Our salesman then gave us a tour of our car of interest. He really knew his facts and entertained us with a lot of useful information about the car. I would recommend this dealership and salesman to anyone. More

Shuttle service I had A service for my vehicle, and shuttle service to the airport. The drivers were very friendly and made me feel right at home. Moreover, the ride I had A service for my vehicle, and shuttle service to the airport. The drivers were very friendly and made me feel right at home. Moreover, the ride to and from the airport were on time. More

satisfaction The service I received @ Ontario Mercedes was excellent... Gerald was very attentive, professional informative and kept me updated. The staff was awes The service I received @ Ontario Mercedes was excellent... Gerald was very attentive, professional informative and kept me updated. The staff was awesome from the gals who checked me in when I arrived to the guy who delivered my car to me after my service /repair had been completed. More

***** 5 Star is not enough...where's the 10? ***** Mr. Michael Georgie is the most patient Sales & Leasing Consultant I have ever met before. If you are searching for a good deal don't waste your time! Mr. Michael Georgie is the most patient Sales & Leasing Consultant I have ever met before. If you are searching for a good deal don't waste your time! This is not my first vehicle, nor the last. A+ all the way for Mr. Georgie. He is very product knowledgeable, takes his time with tremendous amount of patience. Constantly servicing with cheer and very good attitude. He even negotiated with his manager on my behalf to strive and get what I was looking for. This started from service, to the right vehicle, and last flexible pricing. All the options in the vehicle was well explained and follow up calls to make sure I was satisfied. I have never experienced such excellent service before. I would definitely recommend this dealership and the wonderful staff that provided excellent customer service ever! Hands down to Mr. Georgie and the Mercedes-Benz of Ontario. Thanks again More

My Vehicle purchase experience It's is in my option that when exceptional customer service is given there you will find more than satisfied consumers. I must say that I have receive It's is in my option that when exceptional customer service is given there you will find more than satisfied consumers. I must say that I have received this type of service from day one when the doors opened at Mercedes Benz of Ontario. During my most recent experience on April 19, 2014 I was greeted with a smile by Mr. Phillips. Based on our previous conversation regarding an upgrade from my than 2009 CLS 550, he had ready to test drive two cars, both of which were 2014 CLS 550's. After testing driving one of the vehicles and discussing possible options, I than decided I would go for it. Duane help to make this process as seamless as possible. I am happy to say I am now the proud owner of a 2014 CLS. EXCEPTIONAL CUSTOMER SERVICE is what I received during this visit as well as all of the previous visits I have made. It is without question or hesitation that I recommend anyone considering the purchase of a Mercedes Benz to make there way to Mercedes Benz of Ontario. Sincerely, Shamon Alex More

Exceptional experience. Patty Daily was more than cordial and knowledgeable and helped me by getting service to take me first the next day. Pablo was outstanding and helped me decide what I needed cordial and knowledgeable and helped me by getting service to take me first the next day. Pablo was outstanding and helped me decide what I needed to get underway. I meet the service manager and expressed my thanks for especially Patty and Palbo personal assistance, but your entire team. My daughter lives in Santa Barbara. I will return as I need further quality service for my MB!! David Thorpe More