Mercedes-Benz of Ontario

Friendly, informative, keen on customer service. The salesman, Duane Phillips, was outstanding: he was knowledgeable and very pleasant to work with. An excellent experience on all levels. I was treate salesman, Duane Phillips, was outstanding: he was knowledgeable and very pleasant to work with. An excellent experience on all levels. I was treated with respect and was able to find the car of my dreams in less than a day. The employees made me feel very special and for that I am grateful! More

I have had the pleasure of purchasing 4 different Mercedes from Bryan Fitzpatrick. I have found that it does not matter what dealer he works for because he will go out of his way to make sure I am a Mercedes from Bryan Fitzpatrick. I have found that it does not matter what dealer he works for because he will go out of his way to make sure I am a happy customer. When it is time for a new car; I dont go back to the dealership in my area but I instead find out where Bryan is working and give him a call. More

I am a first time buyer of Mercedes Benz. Chris Alcocer was the salesman who I dealt with. Chris was very helpful, knowledgeable, pleasant, professional & had much patience. Ray Burke the general manag was the salesman who I dealt with. Chris was very helpful, knowledgeable, pleasant, professional & had much patience. Ray Burke the general manager was great! Ray made the transaction very easy & was very accommodating to my financial limit so that I was able to buy the vehicle that I wanted. My overall experience was above expectation. Everyone was very nice & welcoming. I did not feel any pressure from anyone. Everyone was very respectful when I needed time to think over the whole deal before pursuing any transaction. I am a very satisfied customer. Chris & Ray made my first experience with Mercedes Benz a very pleasant one. I will definitely recommend Mercedes Benz of Ontario to all my friends & family. I purchased the Mercedes C250 and I LOVE MY CAR !!! Thank you so much Chris, Ray & everyone who was involved in making my experience with Mercedes Benz of Ontario an awesome one! Thank you, Eleonor & Memo More

I am a first time Mercedes-Benz owner so when I went to the dealier I didn't know what to expect. I first met Ming outside on the lot and from that first interaction with Ming I felt right at home. He is the dealier I didn't know what to expect. I first met Ming outside on the lot and from that first interaction with Ming I felt right at home. He is very friendly and easy to talk too. Ming was a true pleasure to work with. After meeting Ming and going inside I met Ray Burke who from the moment I met him I felt like I was actually meeting him inside his home. I felt very welcomed by Ray who took time out of his busy schedule to sit down and talk to me not about cars but about everything except cars lol. If you are looking for a car and want to experience what buy a car SHOULD really be then by all means please go visit these folks. More

We have been searching for a Mercedes-Benz on line in the paper other dealerships and we couldn't find the right car or didn't have the right options or the price was out of our budget, upon arriving to the paper other dealerships and we couldn't find the right car or didn't have the right options or the price was out of our budget, upon arriving to the new Mercedes dealership built close to our house i was greeted by a smiling face Ming Malcum i told him about my budget and what i what options i was looking for and between him and David they came up with the perfect car friendly and no pressure sales we love the car Thank you Ming and David More

Ming was helpful and knowledgeable without being pushy. Unlike so many other car salesman, he was honest and fair and simply a pleasure to work with. Recommend him highly. Unlike so many other car salesman, he was honest and fair and simply a pleasure to work with. Recommend him highly. More

Ming and David was very helpful, friendly and accommodating! Ming helped us get the deal that we want and can afford. He also helped us find the model that we like and delivered the same day (our accommodating! Ming helped us get the deal that we want and can afford. He also helped us find the model that we like and delivered the same day (our car came from Glendale)! =) Ming was very helpful, knowledgeable and patient in answering our questions and in going thru with us regarding the features of the car! the Ontario place is very nice too. they have TV, Wii and coffee so its relaxing while waiting for the car. We will definitely go back there if we'll buy a new car...and definitely recommend them! =) --- John & Christine More

Mike Harlow was patient, professional and friendly beginning from the first day we went to the dealership to shop. It took us 2 weeks to decide on the car. Mike Harlow was the first person we had con beginning from the first day we went to the dealership to shop. It took us 2 weeks to decide on the car. Mike Harlow was the first person we had contact with on the first day, he called a few times to follow up and without pressure. Mike Harlow answered all our questions about the car and told us about the extra perks of purchasing from Mercedes Benz of Ontario. The GM Mr. Ray Burke was outstanding. He was very warm and welcoming to us and ensured that we got the deal we wanted. The service was outstanding to say the least. We certainly recommend Mercedes Benz of Ontario and we thank Mike Harlow, Ray Burke and others behind the scenes that we did not have much contact with but had something to do with making the deal possible. More

Run - don't walk - to MBZ of Ontario! First, needed a Run - don't walk - to MBZ of Ontario! First, needed a service done on our C300 - Mike Doehla in Service did a great job in getting everything done, Run - don't walk - to MBZ of Ontario! First, needed a service done on our C300 - Mike Doehla in Service did a great job in getting everything done, made sure I had a loaner car, etc. This experience was a critical reason in returning to this dealership to get a new lease. Returned the C300 and leased an E350. Chris Alcocer was our salesman. Fantastic! Actually made the experience a pleasant one! He was knowledgeable, very friendly, did not put us through the typical "dog & pony" show you get at dealerships. Also got us out in record time! Dave Longridge was very helpful in getting the numbers to where we needed them to be. He was very pleasant to deal with as well. I highly recommend this dealership as one of the best experiences we've had in over 30 years of buying & leasing cars. More

Have been a BMW buyer for the last 10 years. But my Have been a BMW buyer for the last 10 years. But my experience here at Mercededes-Benz of Ontario by far surpassed my expectations of any dealershi Have been a BMW buyer for the last 10 years. But my experience here at Mercededes-Benz of Ontario by far surpassed my expectations of any dealership! From arrival, I felt welcomed, not pressured and the customer service is the best I've ever experienced. General Manager Ray Burke took time from his busy schedule to come and talk to me and sales consultant Ming Marcum. That was an impressive gesture. He crunched numbers with me and made me a sweet deal! Ming Marcum was very helpful in getting to know my new car. Excellent employee! Ray Burke even went out and bought me lunch while I waited for my sale to go through! Now that's customer service. I would highly recommend this dealership. They truly ARE part of the Fletcher Jones Company! Great work guys! More