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Mercedes-Benz of Ontario

Ontario, CA

Overview
Reviews
Vehicles
4.7
1,290 Reviews
By the early 1990s, Ted Jones had a clear vision of the expansion direction he wanted his business venture to take, and in 1991, he purchased a bankrupt luxury auto dealership in the affluent community of Newport Beach setting his plan in motion to create one of the Nation's largest Mercedes-Benz center. After completing construction, and fine-tuning the operation to run like a Swiss watch, he has applied the same business principles to the additional dealerships that make up the Fletcher Jones Fine Family of Dealerships, today.
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3787 E Guasti Rd

Ontario, CA

91761

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Showing 1,290 reviews

August 01, 2022

Excellent service. Very clean throughout the facility. The service technician was very polite and courteous. He made the experience very welcoming! I was really impress More

by Berpays
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amatziah Hunte
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Aug 01, 2022 -

Mercedes-Benz of Ontario responded

Hi Berpays, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your recent service visit and appreciate you complimenting our level of professionalism. Our team is looking forward to serving you for many years to come and are here to help should you need us. Take Care, Your Friends and Family at Mercedes-Benz of Ontario

July 28, 2022

Danny Perez is great salesman. He helped a lot for getting me approved to lease E 350 2022. He is expert at his job and knows everything about purchasing any kind of Mercedes-Benz More

by Mohammed Mohammed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Veals, Brian Champagne, Danny Perez
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Jul 29, 2022 -

Mercedes-Benz of Ontario responded

Hello Mohammed Mohammed, Congratulations on your gorgeous 2022 Mercedes-Benz E350! The team at Mercedes-Benz of Ontario strives to provide each guest with an exceptional experience. Our team was beyond happy to read that Danny Perez has always been helpful, knowledgeable, and assisted you the best pricing to care for the vehicle of your choice. It was our pleasure to help you get to know every aspect of your vehicle. We are grateful for your business and recommendations and look forward to working with you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Take Care, Your Friends and Family at Mercedes-Benz of Ontario

July 24, 2022

Ron Broussard provided excellent customer service. He was professional, knowledgeable, caring and went above and beyond his duties to assist me in my car problems. Thank you, Ron! More

by M Lodoza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Broussard
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Jul 25, 2022 -

Mercedes-Benz of Ontario responded

Hi M Lodoza, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit with Ron and appreciate you complimenting our level of professionalism. We'll be sure to pass along the kind words expressed on your behalf. Our team is truly flattered to have such heartfelt recommendations and look forward to serving you for many years to come and are here to help should you need us. All the Best, Your Friends and Family at Mercedes-Benz of Ontario

July 18, 2022

Everyone was nice and friendly at the dealership. Dani went out of his way to help us the night before and greeted us warmly when we arrived. Pedram was great and helped us with every question and co More

by Kambiz A.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedram Samadian, Iman Farhadinia
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Jul 18, 2022 -

Mercedes-Benz of Ontario responded

Hello Kambiz A, Congratulations on your gorgeous Mercedes-Benz! We are so appreciative of your loyalty and feedback about your recent experience with Pedram. We are very happy to hear that Pedram was able to deliver such exceptional service and help you find the perfect vehicle of your choice. We'll be sure to pass along the kind words expressed on your behalf. Our team looks forward to assisting you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at Mercedes-Benz of Ontario

July 17, 2022

ony F. provided such excellent service. He sincerely wanted to ensure that we were happy with the vehicle (EQS) chosen. He was patient and responded to all More

by plewis2360
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hossam Elayoty, Tony Froussine, Gianny Quezada
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Jul 18, 2022 -

Mercedes-Benz of Ontario responded

Hi Plewis2360, Congratulations on your beautiful Mercedes-Benz EQS! Having the opportunity to share our passion and commitment to Mercedes-Benz brand with an amazing guest like yourself is truly a treat! Thank you for allowing Tony and Gianni the privilege to earn your business and attend to your needs! We'll be sure to relay over the kind words expressed on your behalf. We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Take Care, Your Friends and Family at Mercedes-Benz of Ontario

July 16, 2022

Mike is the best service advisor at MB of Ontario. By far best service experience I have encountered. More

by Cassandra B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Doehla
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Jul 18, 2022 -

Mercedes-Benz of Ontario responded

Hi Cassandra B, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your recent service visit with Mike and appreciate you complimenting our level of professionalism. We'll be sure to pass along the kind words expressed on your behalf. We are grateful for your business and recommendations and look forward to serving you for many years to come! Warm Wishes, Your Friends and Family at Mercedes-Benz of Ontario

July 16, 2022

Excellent customer service provided by Taylor Soohoo. Thanks for your patience and for being so kind. Thanks. More

by jfdelgado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor SooHoo, Noe Romero
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Aug 01, 2022 -

Mercedes-Benz of Ontario responded

Hello, All of us at Mercedes-Benz of Ontario are truly flattered to have earned your business and feel privileged to have your excellent recommendations for Taylor Soohoo! Thank you for the opportunity to serve you! Best wishes, Kimberlee Camargo Reputation and Brand Ambassador

July 09, 2022

Mike Doehla & the service team are excellent as usual, they are very professional and respectful More

by pe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Doehla, Tony Garcia, Ricardo Espinosa, Eric Anaya, Taylor SooHoo
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Jul 11, 2022 -

Mercedes-Benz of Ontario responded

Hello Pe, Thank you for leaving us this wonderful 5-stars rating! It's wonderful hearing Mike Doehla went above and beyond with getting your vehicle in tip-top shape and returned to you all within a timely manner. We'll be sure to relay over the kind words expressed on your behalf. Our team of experts are looking forward to working with you for many years to come and are here to help should you need us. Kind Regards, Your Friends and Family at Mercedes-Benz of Ontario

July 06, 2022

Trevor Harlow is first-class all the way. He ensures we are well taken care of, going above and beyond when that's what it takes. More

by terigem
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Harlow, Frank Wannes, Danny Batami
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Jul 07, 2022 -

Mercedes-Benz of Ontario responded

Hi Terigem, The team at Mercedes-Benz of Ontario appreciates you taking the time to share your kind sediments regarding your recent visit with Trevor Harlow and appreciate you complimenting our level of professionalism. Guest satisfaction is our highest priority and we are thankful for your kind feedback. We'll be sure to relay over the kind words expressed on your behalf. Our team of experts are looking forward to working with you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at Mercedes-Benz of Ontario

June 16, 2022

I had great experience with the dealership and Mr. Iman. It was beyond my expectations! I would highly recommend him to my friends and family. More

by Purrsiangirl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iman Farhadinia
Print
Jun 16, 2022 -

Mercedes-Benz of Ontario responded

Hello Purrsiangirl, Congratulations on your beautiful Benz! The team at Mercedes-Benz of Ontario strives to provide each guest with an exceptional experience. Our team was beyond happy to read that Iman has always been helpful, knowledgeable, and assisted you the best pricing to care for the vehicle that best suits your needs! We'll be sure to pass along the kind words expressed on your behalf. We are grateful for your business and we look forward to welcoming you again soon! We're wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at Mercedes-Benz of Ontario

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