Mercedes-Benz of Ontario
Ontario, CA
Filter Reviews by Keyword
By Type
Showing 1,249 reviews
The staff at Mercedes-Benz of Ontario the great job making you feel comfortable at their facility. The sales representative did a great job. He took his time showed us a lot of cars and it was a real n making you feel comfortable at their facility. The sales representative did a great job. He took his time showed us a lot of cars and it was a real no pressure experience. The car was beautiful very clean like brand new, but it was two years old. I would recommend this dealership to anyone looking for a Mercedes-Benz or whatever other car, they may be carrying. More
I would not recommend that you purchase a vehicle in this facility, they have the worst customer service, especially when it comes to getting money back from them. We have been trying to get our extended war facility, they have the worst customer service, especially when it comes to getting money back from them. We have been trying to get our extended warranty refund for almost 3 months, and they have yet to return our money. Our vehicle was involved in a car accident and the vehicle was totaled out, therefore, we requested a refund for our extended warranty. so I don’t recommend them if you’re looking to purchase a Mercedes do not go to this dealership. More
Royal treatment! Superior service, value their customers, makes sure you and your family are comfortable and happy. Love that it is so spacious and service moves so Superior service, value their customers, makes sure you and your family are comfortable and happy. Love that it is so spacious and service moves so smoothly so you don’t feel like you’re in a meet market assembly line. Tons of water, coffee, tea and snacks to keep you going. Love this dealership More
We are pleased with services on Service Dept. specially with MIKE DOEHLA ,he's knowledgeable,caring,listening to our vehicle.problem,and service is fast and is diagnosed right away .our car is re specially with MIKE DOEHLA ,he's knowledgeable,caring,listening to our vehicle.problem,and service is fast and is diagnosed right away .our car is returned very clean .We love to service our car in this place. More
This is the worst dealership I have ever been to. They sold me a lemon and after driving it for one day we’re not able to help me. They looked at it said there’s no issue and now the car is at anothe They sold me a lemon and after driving it for one day we’re not able to help me. They looked at it said there’s no issue and now the car is at another Mercedes shop for over a week actually doing diagnostics. Their sales team is awful and services team is awful. Do not buy a car from here. Run as fast as possible and go somewhere else. Super unprofessional. More
Ron Broussard was great. Extremely professional and went above and beyond my family’s expectations. Thank you for the positive experience! Extremely professional and went above and beyond my family’s expectations. Thank you for the positive experience! More
Awesome experience! Second time coming back. Ali top notch ! Since day one very attentive with his great customer service and expletive. Very satisfied with his Ali and Second time coming back. Ali top notch ! Since day one very attentive with his great customer service and expletive. Very satisfied with his Ali and the Ontario Mercedes Benz More
Amazing experience! From the General Manager, Yogi, to the Salesman, AB to the Finace Manager, Afshi, I cannot speak highly enough. Did not feel Salesy. Felt like they g From the General Manager, Yogi, to the Salesman, AB to the Finace Manager, Afshi, I cannot speak highly enough. Did not feel Salesy. Felt like they genuinely wanted us to have a great purchase experience as well as want us to have a great experience as Mercedes owners and want us to be repeat customers. And we absolutely will be! More