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Mercedes-Benz of Ontario
Ontario, CA
1,287 Reviews
By the early 1990s, Ted Jones had a clear vision of the expansion direction he wanted his business venture to take, and in 1991, he purchased a bankrupt luxury auto dealership in the affluent community of Newport Beach setting his plan in motion to create one of the Nation's largest Mercedes-Benz center. After completing construction, and fine-tuning the operation to run like a Swiss watch, he has applied the same business principles to the additional dealerships that make up the Fletcher Jones Fine Family of Dealerships, today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
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Showing 1,287 reviews
May 21, 2020
All Staff are very helpful Salesperson Louis Meng is great, and has been very attentive to requests after we purchased our car from him! We will buy again from him. Mike Doehl Salesperson Louis Meng is great, and has been very attentive to requests after we purchased our car from him! We will buy again from him. Mike Doehla is service dept has provided excellent, courteous, and prompt service on a recent issue. He has our trust. More
by Lupe and Roger
Employees Worked With
Mike Doehla, Louis Meng
May 18, 2020
Incredible! Watching the service team in full operation is incredible. It's a big department, with so many moving parts. All personnel are professional and servic Watching the service team in full operation is incredible. It's a big department, with so many moving parts. All personnel are professional and service-oriented. Very impressed! More
by L Ray
Employees Worked With
Phil Gibson
May 16, 2020
Very professional, I will definitely get my services with you guys again I was very happy with how I was treated with excellent customer service and care. you guys again I was very happy with how I was treated with excellent customer service and care. More
by P Sierra
Employees Worked With
Rudy Ramirez
May 15, 2020
Regular Scheduled Service In the future if you want a review of my experience with you please don’t make me write a essay. Service was as good as always, friendly, professi In the future if you want a review of my experience with you please don’t make me write a essay. Service was as good as always, friendly, professional, on time, Jorge takes care of any questions I may need answered. More
by Vbhhalso@aol.com
Employees Worked With
Jorge Montoya
May 12, 2020
Chao was awesome! I came in to have my battery checked because I got an alert on my dashboard and he had it checked out, fixed and washed in a matter of hours! because I got an alert on my dashboard and he had it checked out, fixed and washed in a matter of hours! More
by Vande
Employees Worked With
Chao Wang
May 11, 2020
Jorge Montoya is always offer good advices, informations and services. I can get appointment in very convenince to me. When I need some advices about my vehicle, I can call and he responses as soon as he ca and services. I can get appointment in very convenince to me. When I need some advices about my vehicle, I can call and he responses as soon as he can. More
by jeechai25
Employees Worked With
Jorge Montoya
May 05, 2020
Great service dealer are super professional Mercedes Benz of Ontario is the best person Rudy Ramirez are a professional person and respectful thanks !!! Super happy of Ontario is the best person Rudy Ramirez are a professional person and respectful thanks !!! Super happy More
by MARIA
Employees Worked With
Rudy Ramirez
May 05, 2020
I went to do car repairs on April 17. The staff is very friendly and professional. Everyone keeps a safe distance from society. Many sterile paper towels have been added to the counter so that customers friendly and professional. Everyone keeps a safe distance from society. Many sterile paper towels have been added to the counter so that customers and employees can use them at any time. During this pandemic, you can still provide services to ensure the health and safety of customers. Thank you very much! More
by Nicole Cai
Employees Worked With
Miles Frank
May 03, 2020
Jason found me a right car. right prce, better deal and Working hard .Amazing and wonderful experience with Jason cai. You have a wonderful day. Thank you very much !!! Working hard .Amazing and wonderful experience with Jason cai. You have a wonderful day. Thank you very much !!! More
by bobbykim712000
Employees Worked With
Jason Cai
