Mercedes-Benz of Ontario

Professional service and efficient. Staff was effective with social distancing and sanitation procedures. All employees were courteous and the service was completed to my satisfaction. with social distancing and sanitation procedures. All employees were courteous and the service was completed to my satisfaction. More

2019 Mercedes GLS550 Warranty Warranty service was performed on my 2019 GLS550 and the service was excellent. Mike Doehla kept me posted on the service status and was exceptional. Warranty service was performed on my 2019 GLS550 and the service was excellent. Mike Doehla kept me posted on the service status and was exceptional. More

What a true professional and gentleman (along with Johnny Jabbour). Understands the concept of treating a customer with respect and not just as another number. Chris Bland is just that..."bland". My opinion Jabbour). Understands the concept of treating a customer with respect and not just as another number. Chris Bland is just that..."bland". My opinion is that once the deal is done, he is on his way to the next and is not very good with the follow up and make sure you get your questions answered or be prepared with your questions because "his" time is valuable and if Tarek happens to be your salesman, walk the other way because all you will do is sit at his desk in the corner for 3 hours as if you were being punished (but the upside is that he will offer you water/coffee) While I will remain a loyal customer, it is ONLY because of Mr. Mimi and Mr. Jabbour whom I am a complete fan of. More

Our advisor always give us excellent service. And our Our advisor always give us excellent service. And our experience with the dealer is amazing you always know the car its going to be running Our advisor always give us excellent service. And our experience with the dealer is amazing you always know the car its going to be running with no problems. More

Very satisfied The staff was satisfactory and very helpful from when I called to setup an appointment , till car pickup. I was just annoyed that my brand new car The staff was satisfactory and very helpful from when I called to setup an appointment , till car pickup. I was just annoyed that my brand new car had this flub. Ingrid Thom More

Fast efficient even with the way things are right now. Even the loaner car Dept was quick and easy. In and out quickly. Five stars Even the loaner car Dept was quick and easy. In and out quickly. Five stars More

Always great service from Tony was very prompt and quick of getting in and out. I always recommend tony for all my service needs at Mercedes. of getting in and out. I always recommend tony for all my service needs at Mercedes. More

Great Service Experience! Thanks for taking care of everything to and from my door! I couldn't have asked for better service in this strange time when I'm staying at home. Thanks for taking care of everything to and from my door! I couldn't have asked for better service in this strange time when I'm staying at home. More

Recommended maintenance items befor warranty expiration I received the usual excellent service experience from the entire service department. Mike Doehla kept me apprised of progress and any issues the enti I received the usual excellent service experience from the entire service department. Mike Doehla kept me apprised of progress and any issues the entire time. I appreciate having a top tier facility here in the inland empire. More

The customer service was excellent. I really enjoyed my courtesy car and when I got my Mercedes back it looked spectacular! Beautifully done car wash. Thank you I will be back courtesy car and when I got my Mercedes back it looked spectacular! Beautifully done car wash. Thank you I will be back More