
Mercedes-Benz of Ontario
Ontario, CA
Hours
Sales/Showroom
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
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Great buying experience Thanks to Jason Cai, I had a great experience buying from Fletcher Jones Mercedes. He helped to pick out the perfect vehicle and provided exceptional Thanks to Jason Cai, I had a great experience buying from Fletcher Jones Mercedes. He helped to pick out the perfect vehicle and provided exceptional service throughout. I would really recommend buy from Jason again. More
Rudy Ramirez was very helpful to get my car serviced. Mr. Ramirez was very helpful to get my car serviced. He kept me updated on the progress of my repairs. My rear tires needed to be replaced, which I di Mr. Ramirez was very helpful to get my car serviced. He kept me updated on the progress of my repairs. My rear tires needed to be replaced, which I didn’t notice. Mr. Ramirez is a professional, you are lucky to have such a employee. Frank Karcic More
This is a wonderful dealership to do business with! I knew what I was looking for Jason found it Chris made it work and Bernard sealed it. I like the no pressure, comfortable atmosphere this place has. knew what I was looking for Jason found it Chris made it work and Bernard sealed it. I like the no pressure, comfortable atmosphere this place has. I can’t say enough it was amazing! More
First time in my entire history of driving did I enjoy a service as much as this one. No overcrowded waiting room, cold, pitiful cup of coffee or Overhead speaker blasting names overhead. Instead, I was service as much as this one. No overcrowded waiting room, cold, pitiful cup of coffee or Overhead speaker blasting names overhead. Instead, I was greeted, given a snack, offered a choice of coffees, and THROUGHLY enjoyed the massage chairs after a long day at work!!!! More
Great service with Amatziah Hunte on my e350 Mr. Hunte was very professional, explained everything in detail, knowledgeable, and showed great patience. I couldn't ask for anything more. Thank yo Mr. Hunte was very professional, explained everything in detail, knowledgeable, and showed great patience. I couldn't ask for anything more. Thank you, Mr. Hunte! More
I have worked with Rudy as my service advisor when I have needed service on my car. He has always gone on and above to make me feel safe in my decisions on what needs to be done to my vehicle. I trust him s needed service on my car. He has always gone on and above to make me feel safe in my decisions on what needs to be done to my vehicle. I trust him since I am a single women. More
Phil is great to work with.Informative and goes above Phil is great to work with. Informative and goes above and beyond! Would recommend him without hesitation. Always makes sure all concerns are addre Phil is great to work with. Informative and goes above and beyond! Would recommend him without hesitation. Always makes sure all concerns are addressed. True professional More
Mercedes Benz of Ontario is always setting the standard for excellence! Just when I think I’ve seen their best customer service, I am impressed yet again by their desire to treat me like I’m their only cus for excellence! Just when I think I’ve seen their best customer service, I am impressed yet again by their desire to treat me like I’m their only customer. Thank you! More
Excellent Customer Service Jason provided us with great customer services. We were honored with a great price. Will come back to him again for our next lease. Thank you Jason provided us with great customer services. We were honored with a great price. Will come back to him again for our next lease. Thank you More
Required Service B Service B and supplemental repairs performed by Mercedes Benz of Ontario. Price matched competitors price. Excellent communication with service mana Service B and supplemental repairs performed by Mercedes Benz of Ontario. Price matched competitors price. Excellent communication with service managers by phone and text regularly during the time my car was in for service to keep me up to date on the status. Well run operation from check in to check out. More