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Mercedes-Benz of Ontario
Ontario, CA
1,287 Reviews
By the early 1990s, Ted Jones had a clear vision of the expansion direction he wanted his business venture to take, and in 1991, he purchased a bankrupt luxury auto dealership in the affluent community of Newport Beach setting his plan in motion to create one of the Nation's largest Mercedes-Benz center. After completing construction, and fine-tuning the operation to run like a Swiss watch, he has applied the same business principles to the additional dealerships that make up the Fletcher Jones Fine Family of Dealerships, today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
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Showing 1,287 reviews
October 05, 2019
Friendly environment. Great loaner service ! They always Friendly environment. Great loaner service ! They always provide me a loaner even with a short notice. Organized scheduling procedure. Experienced Friendly environment. Great loaner service ! They always provide me a loaner even with a short notice. Organized scheduling procedure. Experienced and knowledgeable mechanics. Very happy ! More
by Shak
Employees Worked With
Mike Doehla
October 04, 2019
Truly thankful to have worked with such a great professional service adviser Mike Doehla. I highly recommend him. I’ve been working with him since 2006. professional service adviser Mike Doehla. I highly recommend him. I’ve been working with him since 2006. More
by E.Ramos
Employees Worked With
Mike Doehla
October 03, 2019
We had a wonderful experience with the recent purchase of our new vehicle! Our sales manager Abe was great to work with, very informative and helpful! our new vehicle! Our sales manager Abe was great to work with, very informative and helpful! More
by Chavezroxanne@yahoo.com
Employees Worked With
Abe Raad
October 03, 2019
Service A service. Great service, great price great experience. I was in and out with a completed service and carwash quickly. Thanks again for the great work. experience. I was in and out with a completed service and carwash quickly. Thanks again for the great work. More
by Rach1
Employees Worked With
Mike Doehla
October 02, 2019
Nice guy. Excellent service. Great job. Thanks.Kleiber is a exceptional ! From the moment I called him all the way thru to picking up the car our service was a 10! . Completely seamless! He is a real asset t a exceptional ! From the moment I called him all the way thru to picking up the car our service was a 10! . Completely seamless! He is a real asset to the team. More
by Judyluke
Employees Worked With
Kleber Romani
October 01, 2019
The best car buying experience I’ve ever had anywhere. I will be back and will tell all my friends to go. No pressure at all, fast and friendly staff, professional, best service ever! will be back and will tell all my friends to go. No pressure at all, fast and friendly staff, professional, best service ever! More
by miketschida
Employees Worked With
Trevor Harlow, Addi Mimi, Bernard Azar, Brian Champagne
October 01, 2019
Klieber, our service advisor is truly an asset to your team Kleiber is a exceptional ! From the moment I called him all the way thru to picking up the car our service was a 10! . Completely seamless! He is a re Kleiber is a exceptional ! From the moment I called him all the way thru to picking up the car our service was a 10! . Completely seamless! He is a real asset to the team. More
by jonn
Employees Worked With
Kleber Romani
September 30, 2019
E350 Service A Qias is a nice person. He took care the service completely although he is not the assigned service adviser at the beginning. He made this visit awesom Qias is a nice person. He took care the service completely although he is not the assigned service adviser at the beginning. He made this visit awesome. More
by Yue
Employees Worked With
Qais Muasher
September 30, 2019
Great Service In addition to excellent service, staff was great Since I have been arrived meeting A very polite person with name of qias who guide me to Vivian , sh In addition to excellent service, staff was great Since I have been arrived meeting A very polite person with name of qias who guide me to Vivian , she is very professional in service Work progress was great and hospitality is very welcome More
by Magdy
Employees Worked With
Qais Muasher, Vivian Loera
September 29, 2019
Chao is the best. This dealership is the BEST ! Chao handled my issue professionally. Thank you for all service staffs from Service Advisor to vallet. They provided exceptional service to customer Chao handled my issue professionally. Thank you for all service staffs from Service Advisor to vallet. They provided exceptional service to customer. My vehicle issued resolved. Thank you More
by TP
Employees Worked With
Chao Wang
