Mercedes-Benz of Ontario

Excellent Phil was very helpful and attentive with my regular Maintenace service appointment. He contacted me throughout the process via text as i was out Phil was very helpful and attentive with my regular Maintenace service appointment. He contacted me throughout the process via text as i was out of town on vacation. More

Tony Garcia - Mercedes Benz Ontario Customer Service Tony Garcia has always been extremely helpful and always great customer service. I know he'll take of all my car issues. Thank you for ebveryones hard Tony Garcia has always been extremely helpful and always great customer service. I know he'll take of all my car issues. Thank you for ebveryones hard work. More

Good service Gerald did a great great job, the service is fast, I would like to recommend him to my friend. thanks for your help and see you next time. Gerald did a great great job, the service is fast, I would like to recommend him to my friend. thanks for your help and see you next time. More

MBZ Ontario Everyone does all he/she can to take care of clients. Everyone is positive, friendly, and very helpful. I highly recommend Fletcher Jones MBZ Ontario. Everyone does all he/she can to take care of clients. Everyone is positive, friendly, and very helpful. I highly recommend Fletcher Jones MBZ Ontario. More

Very good experience and service Rudy Ramirez very good service advice and all repairs were made and were advised for up coming service due and advice repairs experience and service Rudy Ramirez very good service advice and all repairs were made and were advised for up coming service due and advice repairs More

My service with Mercedes Benz I only have good things to say about Mercedes Benz and their staff they are number one in everything, service, professionalism and they take the best I only have good things to say about Mercedes Benz and their staff they are number one in everything, service, professionalism and they take the best care of their customers More

Kleber Romani awesome service advisor Great service advisor. Takes great care of my wife's S-class. Would recommend him for any, and I mean any of your service needs. Great service advisor. Takes great care of my wife's S-class. Would recommend him for any, and I mean any of your service needs. More

Kleber is exceptional Out of all the service advisor, I feel most comfortable with Kleber because he always take care of everything when I have issue with my car, especiall Out of all the service advisor, I feel most comfortable with Kleber because he always take care of everything when I have issue with my car, especially my recent repair. Thank you! More

Upset about 700 miles added to my car while it was serviced! It took nearly four weeks for my ML 250's repair issues to be taken care of, and while my car was at the dealership it was driven nearly 700 miles (67 It took nearly four weeks for my ML 250's repair issues to be taken care of, and while my car was at the dealership it was driven nearly 700 miles (678 to be exact)! While it was being repaired, I approved the car being test driven “for 70 miles,” as I was told by my service advisor—and it was apparently driven three times to make sure the blue tec system & fuel injection issues were resolved. If it was test driven 70 miles each time, three times, that would add up to 210 miles total. So why were nearly 500 more miles added to my odometer!? I don’t expect nearly a thousand miles to be put on my car when I leave it to be repaired at your service center. I’m very upset about my car being driven so much while it was being serviced, and I’m hereby making a formal complaint to the general manager, Ted Moreno. I bought my ML 250 at your dealership, and I have nothing but praise for Anthony Del Toro, who assisted me when I purchased it, but I'm now considering taking my car elsewhere to be serviced in the future. More

Time for an upgrade Everyone Involved with this experience was great! I originally went to test drive the car I drove off the lot with. While I was there I decided to tes Everyone Involved with this experience was great! I originally went to test drive the car I drove off the lot with. While I was there I decided to test drive another car...which then made me very indecisive on my choice. They were extremely patient and helped outweigh the pros and cons with each car and we’re VERY knowledgeable....even though it was passed closing time. I also have never leased a car in my entire life. Helped me understand everything and explained everything in amazing detail. They were so helpful with making the decision that was fit for me with finances. The whole process was long but so worth it with the teams help. Highly recommended. More