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Mercedes-Benz of Ontario

Ontario, CA

4.8
1,287 Reviews
By the early 1990s, Ted Jones had a clear vision of the expansion direction he wanted his business venture to take, and in 1991, he purchased a bankrupt luxury auto dealership in the affluent community of Newport Beach setting his plan in motion to create one of the Nation's largest Mercedes-Benz center. After completing construction, and fine-tuning the operation to run like a Swiss watch, he has applied the same business principles to the additional dealerships that make up the Fletcher Jones Fine Family of Dealerships, today.
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3787 E Guasti Rd

Ontario, CA

91761

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Showing 1,287 reviews

October 23, 2023

Very nice showroom. I had a positive experience with the entire staff, sales and finance, also friendly gestures of someone bringing water and cookies to you was great. More

by sam19
Recommend Dealer
Yes
Employees Worked With
Dennis Veals, Abanoub Baskaron
October 19, 2023

They are very attentive! Very helpful! Make sure you go to kyrillos for your service needs! He is friendly cares and keeps you up to date! More

by iamraymxnd
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mike Doehla, Phil Gibson, Eric Anaya, Lei Song, Kyrillos Moussa
October 13, 2023

if u go here for service, Christian Lopez is the best advisor, he will be there for u for emergencies and will help you save time and money. christian lopez is the guy u want to c. More

by GR
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Phil Gibson, Robert Tabor, Christian Lopez, Nichole Machen, Inayat Patel, Yesenia Aguilar
October 09, 2023

Art helped me and he could not have done better. He was very kind and professional More

by Jamc54
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Recommend Dealer
Yes
Employees Worked With
Art Foulk
September 20, 2023

Sam my sales person was AMAZING! My experience there was the very best! Thank you so much! You guys are the BEST! I’m showing off with everyone my experience there. Thank you tha More

by gilbertpereda
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Recommend Dealer
Yes
Employees Worked With
Frank Wannes, Sam Ghobadi
August 16, 2023

MB Ontario continues to maintain the highest level of service. Brought my S580 for a Schedule B; not only was it completed, the car was returned cleaner than expected. More

by eric_delapena
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Addi Mimi, Noe Romero, Afshin Sabermotlagh
August 13, 2023

Shami and Afshin was the financial managers that assisted me during my transition from lease to purchase. They presented in a friendly, professional, caring and patient manner. They listened responded to my More

by leeproct54
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Recommend Dealer
Yes
Employees Worked With
Trevor Harlow, Amatziah Hunte, Eric Anaya
August 09, 2023

Nancy Q. was the best! Made us feel so relaxed. We would definitely go back! More

by kimival03
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Frank Wannes, Nancy Quintero
August 07, 2023

The staff at Mercedes-Benz of Ontario the great job making you feel comfortable at their facility. The sales representative did a great job. He took his time showed us a lot of cars and it was a real n More

by Eddiek99
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Michael, George , Afshin Sabermotlagh
August 03, 2023

I would not recommend that you purchase a vehicle in this facility, they have the worst customer service, especially when it comes to getting money back from them. We have been trying to get our extended war More

by riyals_roster0k
Recommend Dealer
No
Employees Worked With
Dennis Veals
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