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Mercedes-Benz of Ontario

Ontario, CA

4.7
1,251 Reviews

3787 E Guasti Rd

Ontario, CA

91761

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Showing 1,251 reviews

December 05, 2017

Chris Hodgson and Trevor Harlow are amazing! Great customer service and unparalleled expertise! Thanks for all of the hard work and outstanding effort! Trevor and CJ are the reason I return to More

by gilhuly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Harlow , Chris Hodgson
Dec 11, 2017 -

Mercedes-Benz of Ontario responded

Hi Gilhuly, Congratulations on your new Mercedes-Benz! It is wonderful to hear that our associates like Trevor and CJ consistently deliver an outstanding experience. As always, we look forward to providing you with another memorable visit. Sincerely, Heather Lewis Client Care Manager

November 28, 2017

Terrific repair service, Mike Doehla takes the time to fix i I have always had excellent service on my 2000 ML320 and hope to keep it running for several more years. Thanks, Mike for taking care of me. More

by 12345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Doehla
Nov 29, 2017 -

Mercedes-Benz of Ontario responded

Hello 12345, Thank you for your feedback. It is is great to know that our team continues to provide you and your 2000 Mercedes-Benz 320 outstanding service. As always, please don't hesitate to contact us if we can be of any further assistance. Kind regards, Heather Lewis Client Care Manager

November 25, 2017

Above and Beyond If you want honest, friendly and professional service go to FJ MB Ontario and see Anthony Del Toro, he will treat you with kindness and respect. More

by Angela and Charles Manguramas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Del Toro
Nov 29, 2017 -

Mercedes-Benz of Ontario responded

Hello Angela and Charles, Thank you for your kind feedback and generous recommendations to see Anthony. We are happy to hear he provided you with an excellent experience. Congratulations on your purchase! Sincerely, Heather Lewis Client Care Manager

November 23, 2017

Thank you Mike Doehla for more than 17 years of friendship and excellent Service and care . And thank you Mercedes// of Ontario for more than three years of More

by Habib md
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Doehla , Mike Daniels
Nov 24, 2017 -

Mercedes-Benz of Ontario responded

Hello Habib md, Thank you for continuing to choose Mercedes-Benz of Ontario throughout the years and for taking the time to share a thankful note to us. We value you as our guest and are truly excited to know that we have continued to provide you with an exceptional experience each time you've visited us. As always, we look forward to providing you with another memorable experience. Kind regards, Heather Lewis Client Care Manager

November 22, 2017

My 5th car I bought with Dennis, great guy and always helpfu Great experience and will always come back. Dennis was great as always to work with. Always ready to respond to all our questions. Will always come b More

by T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Veals
Nov 24, 2017 -

Mercedes-Benz of Ontario responded

Hello T, Congratulations on your fifth Mercedes-Benz! We are grateful for your loyalty to us and Dennis. Thank you for your feedback and as always, we look forward to providing you with another memorable experience. Best, Heather Lewis Client Care Manager

November 21, 2017

Great Experience! Purchased and recently took delivery of my first Mercedes. Anthony, Elie El Rai, and the whole team at MB Ontario are excellent! He is especially pr More

by msh00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Del Toro
Nov 24, 2017 -

Mercedes-Benz of Ontario responded

Hello Msh00, Thank you for your kind feedback and generous recommendations. We are happy to know you had a terrific experience working with Anthony and Elie. Congratulations on your new Mercedes-Benz! Sincerely, Heather Lewis Client Care Manager

November 17, 2017

Trevor Harlow Trevor has sold me my 3rs Mercedes Benz. He had patience and so my kindness and he works with you until he gets the satisfaction for his customers and More

by ShirleyAJ9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wael , Trevor Harlow
Nov 24, 2017 -

Mercedes-Benz of Ontario responded

Hello ShirleyAJ9, Thank you for taking the time to share your kind feedback about your recent experience. It is wonderful to hear that Trevor has continued to go above and beyond to provide you with the best service possible. Congratulations on your third Mercedes-Benz! As always, we look forward to your future visits. Best, Heather Lewis Client Care Manager

November 11, 2017

Awesome experience AJ was very nice and professional! He took his time and did not appear to be overly pushy as most salesmen are. It didn’t hurt that he wasn’t bad look More

by Gods gift to his daughter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aj Wanker
Nov 13, 2017 -

Mercedes-Benz of Ontario responded

Hello, Thank you for taking the time to share your feedback on AJ. We are happy to hear he delivered excellent service to you. Congratulations on your purchase! Best, Heather Lewis Client Care Manager

November 09, 2017

EXCELLENT SERVICE This was my first time coming to dealership, I've been to other Mercedes Dealers but this one was different, the entire staff was very nice (not that More

by Swtchks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Patterson
Nov 13, 2017 -

Mercedes-Benz of Ontario responded

Hello Swtchks, Welcome to the Fletcher Jones family! Thank you for generous recommendations and for taking the time to share your feedback about your visit. We are truly happy to hear that our entire team provided you with an amazing first visit. Congratulations on your purchase of your new Mercedes-Benz! We wish you many enjoyable miles filled with adventure. Sincerely, Heather Lewis Client Care Manager

November 06, 2017

E 400 Michael gave us overall very good customer service, not pushy and very patient . Went upon and beyond to find me the perfect car . Very happy More

by Pam2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Burns
Nov 08, 2017 -

Mercedes-Benz of Ontario responded

Hello Pam2010, Thank you for your feedback on Michael. It is great to hear that he went above and beyond to find the perfect car for you. Congratulations on your purchase. Sincerely, Heather Lewis Client Care Manager

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