Mercedes-Benz of Orange County powered by Benzel-Busch

Everyone was excellent and the service phenomenal. The service. was really quick and very clean place. The service. was really quick and very clean place. More

Wow, I wasn't able to take a nap after service representative Scott coming to the rescue. I had 6 days to A1 service. This location was able to let me come by in 45 mintues when my car said, go to representative Scott coming to the rescue. I had 6 days to A1 service. This location was able to let me come by in 45 mintues when my car said, go to the dealer. I was like thank you God! when you told me to call the dealer. The service appt time has improved. I couldn't believe I was getting out of the service area and sitting in my car in split time. I was tired and needed a nap but rather take one at home rather than the dealer. Thank you, Scott for great service response time. More

The customer service was exceptional, providing valuable advice and fostering an informative and educational experience. Notably, the employees demonstrated a strong sense of pride in their work. advice and fostering an informative and educational experience. Notably, the employees demonstrated a strong sense of pride in their work. More

My new sprinter box trucks battery was loosing power from day 1. They checked and could not find anything. Finally they went the extra step and removed the battery cover and discovered a loose terminal which day 1. They checked and could not find anything. Finally they went the extra step and removed the battery cover and discovered a loose terminal which was causing the battery to drain. More

Prices for repair outrageous and was lied to about not having a courtesy car available. There were several parked in the lot when I went to pick up my car to take it to another repair shop. Might of gotte having a courtesy car available. There were several parked in the lot when I went to pick up my car to take it to another repair shop. Might of gotten my car fixed there if I was able to get a courtesy car while the repairs were being done. It felt like they only catered to people with more expensive model and if you had a lower level then you had to figure out it out. Will not be returning in the future. More

I was able to schedule an appointment on a short notice. The work was done as promised. Great and honest people. Thank you The work was done as promised. Great and honest people. Thank you More

Scott, Thank you again for providing over the top service as well for the loaner as well for the loaner More

My Service Consultant E’Mari was excellent. He was very professional and he answered all my questions. I was very satisfied with him . He was very professional and he answered all my questions. I was very satisfied with him . More

I was pleased with E’Mari Davis who handled my case. He was efficient, knowledgeable, thorough, and professional throughout the process. He kept me updated with the progress of the repairs and when it w He was efficient, knowledgeable, thorough, and professional throughout the process. He kept me updated with the progress of the repairs and when it was completed. The facility is neat and clean. The staff appear to be very responsive and friendly. I will certainly recommend the dealership to friends and neighbors. More

I 1st went to your dealership when it 1st opened and was very dissatisfied, promised myself would never go to your dealership again. Recently got a flat and was forced to have it towed to your dealership vi very dissatisfied, promised myself would never go to your dealership again. Recently got a flat and was forced to have it towed to your dealership via roadside assisstance. My experience with EMari and the cost and service was 5 stars, I priced other tires around and you were very competitive in pricing additionally my car was wased and all the tires were polished. Your service went above and beyond I now plan on using your service again in the future, I will be buying ALL of my tires with you and plan on having a service done. More