Mercedes-Benz of Orange County powered by Benzel-Busch

I went in to get an estimate for a broken door handle. They charged me $300 for the estimate and then completely botched their estimate. I’m writing, they were planning on charging me TWICE for the parts. They charged me $300 for the estimate and then completely botched their estimate. I’m writing, they were planning on charging me TWICE for the parts. No, thanks- MB of Orange County lost a customer that day. More

Great Customer Service. Omar my Service Rep Kept me notified and cared about whole process. Omar my Service Rep Kept me notified and cared about whole process. More

Omar is AWESOME! !!! A definite Asset to the dealership. Very Professional & Knowledgeable. Thanks Again Omar & Staff !!! A definite Asset to the dealership. Very Professional & Knowledgeable. Thanks Again Omar & Staff More

Valentina was very professional and very easy to deal with. I hope I have her as my representative in my future appointment. with. I hope I have her as my representative in my future appointment. More

Valentina was very professional and helpful during my scheduled service. Thank you Valentina for all of your help scheduled service. Thank you Valentina for all of your help More

I have always had a great experience at this dealership. Exceptionally prompt and courteous service! Exceptionally prompt and courteous service! More

Hey Victor. Just wanted to thank you again for all your help in this process. You were great. Chris was great. And you made this as purchase as smooth as possibl Just wanted to thank you again for all your help in this process. You were great. Chris was great. And you made this as purchase as smooth as possible. I will definitely recommend your dealership to any friends interested, and I'll certainly return when I'm searching for my next vehicle. Best, Raul More

I had a great experience at Mercedes-Benz of Orange County. The team was professional, knowledgeable, and genuinely helpful throughout the entire process. They took the time to answer all my questions County. The team was professional, knowledgeable, and genuinely helpful throughout the entire process. They took the time to answer all my questions and made sure I felt comfortable with my decision, without any pressure. The customer service was excellent, and everything was handled smoothly and efficiently. I really appreciated their attention to detail and willingness to go the extra mile to ensure I was satisfied. Overall, it was a very positive and stress-free experience, and I would definitely recommend this dealership to anyone looking for a new or pre-owned vehicle.Especially looking for Victor, he is the best !!! More

What a pleasure was to work with the staff and the facility is beautiful. Just the way you want to be treated as a customer!! Great experience facility is beautiful. Just the way you want to be treated as a customer!! Great experience More

Mercedes Benz of Orange County was a great experience. I was able to view a video of the service that was going to be performed on my vehicle. They explained what was going on to take place as the video p I was able to view a video of the service that was going to be performed on my vehicle. They explained what was going on to take place as the video played. The atmosphere was pleasant, clean and friendly. They are concerned with making sure they the needs of their clients have been met. They work as a team to accommodate their clients. Overall I was very pleased with the service I received at Mercedes Benz of Orange County. More